Whois & Analysis for benchmarkportal.com

Benchmarking is comparing one's business processes and performance metrics to industry bests and best practices from other companies.

Dimensions typically measured are quality, time and cost.

In the process of best practice benchmarking, management identifies the best firms in their industry, or in another industry where similar processes exist, and compares the results and processes of those studied (the "targets") to one's own results and processes.

In this way, they learn how well the targets perform and, more importantly, the business processes that explain why these firms are successful.

According to National Council on Measurement in Education, benchmark assessments are short assessments used by teachers at various times throughout the school year to monitor student progress in some area of the school curriculum.

These also are known as interim assessments.

Training is teaching, or developing in oneself or others, any skills and knowledge that relate to specific useful competencies.

Training has specific goals of improving one's , capacity, productivity and .

It forms the core of apprenticeships and provides the backbone of content at institutes of technology (also known as technical colleges or polytechnics).

In addition to the basic training required for a trade, occupation or profession, observers of the labor-market recognize the need to continue training beyond initial qualifications: to maintain, upgrade and update skills throughout working life.

People within many professions and occupations may refer to this sort of training as professional development.

Certification refers to the confirmation of certain characteristics of an object, person, or organization.

This confirmation is often, but not always, provided by some form of external review, education, assessment, or audit.

Accreditation is a specific organization's process of certification.

According to the National Council on Measurement in Education, a certification test is a credentialing test used to determine whether individuals are knowledgeable enough in a given occupational area to be labeled "competent to practice" in that area.

Leadership is both a research area and a practical skill encompassing the ability of an individual or organization to "lead" or guide other individuals, teams, or entire organizations.

The literature debates various viewpoints: contrasting Eastern and Western approaches to leadership, and also (within the West) US vs.

European approaches.

US academic environments define leadership as "a process of social influence in which a person can enlist the aid and support of others in the accomplishment of a common task".

Leadership seen from a European and non-academic perspective encompasses a view of a leader who can be moved not only by communitarian goals but also by the search for personal power.

A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone.

An inbound call centre is operated by a company to administer incoming product support or information enquiries from consumers.

Outbound call centres are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research.

A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail.