Whois & Analysis for brightpearl.com

Brightpearl is an omnichannel retail management platform for inventory management, order processing and fulfilment, contact relationship management, and accounting automation.

Brightpearl maintains integrations to Shopify, Magento, Shipstation, Shiptheory, Amazon, ebay and many other retail technologies.

Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers.

It tries to analyze data about customers' history with a company and to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

Omnichannel is a cross-channel business model that companies use to increase customer experience.

The approach has verticals in healthcare, government, financial services, retail and telecommunications industries, including channels such as physical locations, FAQ webpages, social media, live web chats, mobile applications and telephone communication.

Companies that use omnichannel contend that a customer values the ability to be in constant contact with a company through multiple avenues at the same time.

The point of sale (POS) or point of purchase (POP) is the time and place where a retail transaction is completed.

At the point of sale, the merchant would calculate the amount owed by the customer and indicate the amount, and may prepare an invoice for the customer (which may be a cash register printout), and indicate the options for the customer to make payment.

It is also the point at which a customer makes a payment to the merchant in exchange for goods or after provision of a service.

After receiving payment, the merchant may issue a receipt for the transaction, which is usually printed, but is increasingly being dispensed with or sent electronically.

Retail software is computer software typically installed on PC type computers or more recently (past 2005) delivered via the Internet (also known as cloud-based).

Traditionally this software was delivered via physical data storage media sold to end consumer but very few companies still provide their software using physical media.

The software is typically sold under restricted licenses (e.g. EULAs) or in the case of cloud-based software sold as Software-as-a-Service (SaaS) model.