✅ 10 criteria passed
❌ 1 criteria to solve
Use our free online form builder to create any type of form for helpshift.com.
Beauty and simplicity.
Use templates. No coding. Embed anywhere. Get emails. Collect data.
opens a new window
Digital Customer Service Platform | Helpshift
https://helpshift.com
Helpshift enables brands to deliver superior digital customer service digital channels with messaging-based support and AI-powered automation.
https://helpshift.com
Digital Customer Service Platform | Helpshift
Helpshift enables brands to deliver superior digital customer service digital channels with messaging-based support and AI-powered...
Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.
Attribute | Value |
ⓘ viewport | width=device-width, initial-scale=1 |
ⓘ The results of our semantic analysis are shown below using the website's language.
They are the main concepts covered by helpshift.com.
Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.
Topics | |
Helpshift Confidence: 86%
|
|
Automation Confidence: 71%
|
|
Customer service Confidence: 70%
|
|
Message Confidence: 62% |
✅ helpshift.com website speed is fast. Page speed is important for visitors and search engines.
Get insights to improve your page loading time.
This domain loads at the median speed of 1.8 seconds.
helpshift.com is faster than approximately 49 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.
A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.
ⓘ This website is ranked #10.637 by Alexa.
This rank is traffic based. The lower the rank is, the better the domain is ranked.
Country | Rank |
India | #19.119 |
Egypt | #7.186 |
Turkey | #14.435 |
Russian Federation | #14.339 |
Taiwan | #20.312 |
Spain | #5.339 |
United States of America | #8.135 |
Hong Kong | #7.527 |
Iran (Islamic Republic of) | #26.343 |
Australia | #9.738 |
Saudi Arabia | #5.085 |
Argentina | #4.802 |
United Kingdom of Great Britain and Northern Ireland | #8.369 |
France | #4.074 |
Brazil | #16.565 |
Mexico | #17.406 |
Algeria | #7.522 |
Netherlands | #3.203 |
Canada | #16.590 |
Japan | #14.643 |
Mobile Rendering
This website seems to be optimized for Mobile Visitors.
Phone
Tablet
A good text to HTML ratio is anywhere from 25 to 70%.
This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.
Great, we found headings on this page.
Top level heading |
2b+ devices, 25m bot ınteractions per month, 1 digital customer service platform |
2nd level heading |
Finally, one connected customer service experience. |
Trusted by b2c brands |
Think outside the bot |
The future is connected conversations |
Messaging dramatically ımproves csat |
ıt’s easy to get started |
4th level heading |
Digital-first channels |
ıntegrated customer self-service |
Automation that’s ıntelligent |
Ticketing & support software |
5th level heading |
Day one solutions for frustration-free automation and messaging that your customers will love |
From the first response to resolution—context is carried from channel to channel so your customers never have to repeat themselves or start over. |
By connecting digital channels, phone support, self-service and bots — and by embedding these within a single messaging thread — helpshift’s connected customer conversation platform enables your customers to reach out through any channel and take the most efficient path towards resolution through aı, bots, and automation. |
The state of customer service automation |
Ultimate guide to digital customer service |
Try helpshift free for 14 days |
We found 23 images on this website.
5
ALT attributes are missing on your image tags.
Alternative text allows you to add a description to an image.
Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.
It looks like you're missing alternative text for 5 images on helpshift.com. Check your website to make sure it's specified for each image on the page.
For a better readability, only the first 50 internal links are shown below.
Anchor | Type | URL |
Login | text | https://helpshift.com/login |
Sales: 1-800-245-9165 | text | tel:1-800-245-9165 |
No anchor | empty | https://www.helpshift.com |
Product | text | https://www.helpshift.com/products/ |
Solutions | text | /solutions/mobile-support/ |
Customers | text | /customers |
Pricing | text | https://www.helpshift.com/pricing/ |
Company | text | https://www.helpshift.com/company/ |
Resources | text | /resources |
Customer Service Channels Messaging for Web, In-App & 3rd Party Apps, Phone, Live Chat, Email | text | https://www.helpshift.com/products/digital-channels/ |
AI + Automation Intent Classification, Routing, Bots and Proactive Support | text | https://www.helpshift.com/products/ai-automation/ |
Customer Self-Service Answer Bot, FAQs, Web and Mobile Help Center | text | https://www.helpshift.com/products/self-service/ |
Ticketing + Support System Agent Desktop, Case Management, Knowledge Management, Analytics | text | https://www.helpshift.com/products/support-ticketing/ |
APIs + Webhooks | text | https://www.helpshift.com/products/apis/ |
Salesforce + Zendesk Integrations | text | https://www.helpshift.com/products/integrations/ |
Amazon Connect Integration | text | https://www.helpshift.com/products/amazonconnect/ |
Scale, Reliability, Trust | text | https://www.helpshift.com/products/trust-at-helpshift/ |
Free Trial | text | https://www.helpshift.com/free-trial/ |
Mobile In-App Support Provide a seamless help experience with in-app messaging | text | https://www.helpshift.com/solutions/mobile-support/ |
Customer Service Platform Consolidate all your support applications into one and simplify your oper... | text | https://www.helpshift.com/solutions/consolidate-apps/ |
Helpshift for Enterprise Unify and manage digital channels on top of your CRM | text | https://www.helpshift.com/solutions/enterprise/ |
Automated Customer Service Automate service workflows to drive personalized self-service and free u... | text | https://www.helpshift.com/solutions/deflection/ |
Gaming | text | https://www.helpshift.com/solutions/gaming/ |
Retail | text | https://www.helpshift.com/solutions/retail/ |
FinTech | text | https://www.helpshift.com/solutions/finance/ |
About Us Get to know the Helpshift story and meet our team | text | https://www.helpshift.com/company/ |
Careers We're growing! See what job openings we have available | text | https://www.helpshift.com/company/careers/ |
News Check out our latest news and media coverage | text | /news |
Press View our latest company announcements | text | /press |
Say Hello | text | https://www.helpshift.com/company/contact-us/ |
Meet our Leadership | text | https://www.helpshift.com/company/leadership/ |
Upcoming Events + Webinars | text | /events |
See our Partners | text | /partners |
Become a Partner | text | https://www.helpshift.com/company/helpshift-partner-program/ |
Content Library Review our guides, ebooks, videos, toolkits and case studies. | text | /resources |
Blog Discover best practices and thoughtful commentary for customer service professionals. | text | /blog |
Events + Webinars Save the date for our upcoming online events. | text | /events |
Glossary Brush up on your customer service vocabulary. | text | /glossary |
Services + Support | text | https://www.helpshift.com/services/ |
Customer Service Channels | text | https://www.helpshift.com/products/digital-channels/ |
AI + Automation | text | https://www.helpshift.com/products/ai-automation/ |
Customer Self-Service | text | https://www.helpshift.com/products/self-service/ |
Ticketing + Support System | text | https://www.helpshift.com/products/support-ticketing/ |
Mobile In-App Support | text | https://www.helpshift.com/solutions/mobile-support/ |
Customer Service Platform | text | https://www.helpshift.com/solutions/consolidate-apps/ |
Helpshift for Enterprise | text | https://www.helpshift.com/solutions/enterprise/ |
Automated Customer Service | text | https://www.helpshift.com/solutions/deflection/ |
About Us | text | https://www.helpshift.com/company/ |
Careers | text | https://www.helpshift.com/company/careers/ |
News | text | /news |
Anchor | Type | URL |
Schedule Demo | text | https://go.helpshift.com/demo-request.html |
Knowledge Base | text | https://support.helpshift.com/kb/ |
Developer Guides | text | https://developers.helpshift.com/ |
Engineering Blog | text | https://medium.com/helpshift-engineering |
Learn More | text | https://go.helpshift.com/state_of_cs_automation_report |
Discover the Value of Messaging | text | https://go.helpshift.com/benchmark-report-q1-19-whitepaper.html |
- | image | https://go.helpshift.com/state_of_cs_automation_report |
- | image | https://go.helpshift.com/ultimate-guide-to-cs-ebook |
Support | text | https://support.helpshift.com/ |
Gravitate | text | https://www.gravitatedesign.com/?utm_source=gravitatebuiltsite&utm_medium=referral&utm_conte... |
No anchor | empty | https://www.youtube.com/channel/uclanlxgcmyesgwyzmoınr8w |
No anchor | empty | https://www.facebook.com/helpshift |
No anchor | empty | https://www.linkedin.com/company/helpshift |
No anchor | empty | https://twitter.com/helpshift |
Get Copy | text | https://go.helpshift.com/pocket-guide-retail-ebook |
ⓘ Domain Registrar | NAMECHEAP, INC. |
ⓘ Registration Date | 11/10/2011 12 years, 4 months, 20 days ago |
ⓘ Last Modified | 10/12/2018 5 years, 5 months, 19 days ago |
ⓘ Expiration Date | 11/10/2021 Expired |
Host | IP Address | Country |
ns-1219.awsdns-24.org | 205.251.196.195 | United States |
ns-1972.awsdns-54.co.uk | 205.251.199.180 | United States |
ns-376.awsdns-47.com | 205.251.193.120 | United States |
ns-616.awsdns-13.net | 205.251.194.104 | United States |
Domain |
geotrust.com |
citrix.com |
truoptik.com |
visualstudio.com |
helpshift.com |
sharethis.com |
wp.com |
gwallet.com |
segment.com |
SOCIAL MEDIA PRESENCE
You have a relatively high presence on social media, keep going!
The more people share your website, the more likely you will get links from others, which is a key point when it comes to improving your overall search engine rankings.