Whois & Analysis for sherpadesk.com

Professional services automation (frequently abbreviated to PSA) is software designed to assist professionals, such as lawyers, auditors, and IT consultants, with project management and resource management for client projects.

This is accomplished by developing metrics to quantify and qualify basic business processes that can then be used to streamline and improve those processes.

Project management is the discipline of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria.

A project is a temporary endeavor designed to produce a unique product, service or result with a defined beginning and end (usually time-constrained, and often constrained by funding or deliverables) undertaken to meet unique goals and objectives, typically to bring about beneficial change or added value.

The temporary nature of projects stands in contrast with business as usual (or operations), which are repetitive, permanent, or semi-permanent functional activities to produce products or services.

In practice, the management of these two systems is often quite different, and as such requires the development of distinct technical skills and management strategies.

Help desk software refers to a computer program that enables customer-care operators keep track of user requests and deal with other customer-care-related issues.

It is what makes customer-care service efficient and enterprising.

Time-tracking software is a category of computer software that allows its users to record time spent on tasks.

This software is used by employees and employers in many industries, including hourly workers and also professionals who bill their customers by the hour, such as lawyers, freelancers and accountants.

It can be used together with multiple other tools like project management software, customer support and accounting to name just a few.

It is an electronic version of the traditional paper timesheet.

Tracking time can increase productivity, as businesses can better understand what practices lead to wasted time.

This type of software encourages accountability for large businesses, and allows business owners to keep all time data in a central location which allows easier data analysis by human resources departments.

Features offered by time-tracking software include:

Asset management, broadly defined, refers to any system that monitors and maintains things of value to an entity or group.

It may apply to both tangible assets such as buildings and to intangible assets such as human capital, intellectual property, and goodwill and financial assets.

Asset management is a systematic process of deploying, operating, maintaining, upgrading, and disposing of assets cost-effectively.