Whois & Analysis for unifocus.com

Workforce management is an institutional process that maximizes performance levels and competency for an organization.

The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.

Workforce optimization (WFO) is a business strategy that integrates contact center technologies for customer experience to promote operational efficiency.

The strategy involves automating processes, data visibility, compliance on legislation and solving business problems related to staff.

It is used by call centers to improve workforce management and agent performance.

A desktop computer is a personal computer designed for regular use at a single location on or near a desk or table due to its size and power requirements.

The most common configuration has a case that houses the power supply, motherboard (a printed circuit board with a microprocessor as the central processing unit (CPU), memory, bus, and other electronic components), disk storage (usually one or more hard disk drives, optical disc drives, and in early models a floppy disk drive); a keyboard and mouse for input; and a computer monitor, and, often, a printer for output.

The case may be oriented horizontally or vertically and placed either underneath, beside, or on top of a desk.