✅ 6 criteria passed
❌ 5 criteria to solve
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Cloud-based IVR & Proactive Notifications | West Corporation
http://westnotificationsgroup.com
Learn more about our cloud-based communication solutions, helping make customer connections personalized and faster, using multi-channel interaction.
http://westnotificationsgroup.com
Cloud-based IVR & Proactive Notifications | West Corporation
Learn more about our cloud-based communication solutions, helping make customer connections personalized and faster, using multi-c...
Alternate URL | Hreflang |
https://www.west.com/interactive-services/ | en-us |
https://www.west.com/fr/interactive-services/ | fr-ca |
https://www.west.com/en_ca/interactive-services/ | en-ca |
No 301 redirects are in place to redirect traffic to your preferred domain. Pages that load successfully both with and without www. are treated as duplicate content! Not all versions of your page point to the same URL.
URL | Resolved URL |
http://westnotificationsgroup.com | https://www.west.com/interactive-services/ |
https://westnotificationsgroup.com | SSL certificate's common name is invalid |
http://www.westnotificationsgroup.com | https://www.west.com/interactive-services/ |
https://www.westnotificationsgroup.com | SSL certificate's common name is invalid |
Attribute | Value |
ⓘ viewport | initial-scale=1.0 |
ⓘ The results of our semantic analysis are shown below using the website's language.
They are the main concepts covered by westnotificationsgroup.com.
Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.
Topics | |
West Corporation Confidence: 84%
|
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Interactive voice response Confidence: 77%
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Cloud computing Confidence: 74%
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Customer Confidence: 64% | |
Communication Confidence: 63% |
❌ westnotificationsgroup.com website speed is normal. Page speed is important for visitors and search engines.
Get insights to improve your page loading time.
Mobile Rendering
This website seems to be optimized for Mobile Visitors.
Phone
Tablet
A good text to HTML ratio is anywhere from 25 to 70%.
This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.
Great, we found headings on this page.
Top level heading |
Humanize & empower |
2nd level heading |
Notify & respond |
Differentiate your customers’ experience |
ıvr & self-service (2) |
Proactive notifications& mobility (2) |
Cloud contactcenter (2) |
Cx design& methodology (2) |
Sell west’s ınnovativesolutions yourself (2) |
Connecting over 64mcustomers each month (2) |
Recognized for ındustry-leading ıvr and contact center ınfrastructure by crm magazine. awarded for our proactive notifications suite by frost & sullivan. |
“we have increased four points of automation in one year, which is significant roı. those numbers get my attention. west helped me simplify the ıvrarchitecture....” |
Building a customerexperience blueprint |
3rd level heading |
Search |
Solutions (6) |
Digital media |
Unified communications services |
ınteractive services |
Specialized agent services |
Telecom services |
Safety services |
ıntegrate & engage |
Cloud-based communication solutions, coupled with ongoing consultation and seamless orchestration: |
Utility-side-menu |
4th level heading |
Strategize & differentiate |
5th level heading |
Help your customers help themselves. ıntuitive voice and self-service solutions recognize and understand customers to deliver exactly what they want. |
Stay in touch. proactive solutions make conversations convenient and meaningful, and spare inbound care costs. ıncrease choices and boostsatisfaction. |
Connect all inbound and outbound interactions. a secure hosted solution orchestrates channels, customer data and agents to maximize visibility, efficiency andloyalty. |
Ongoing collaboration helps drive more value across an evolving, ongoing customer experience. leverage advanced analytics to improve business decisions, predict customer intent and behavior and prescribe perpetually better interactions. |
6th level heading |
“ we chose west because they are a partner who cares about us, as much as we care about our customers.” |
“ our customer service is seeing great improvement with the self-service features. the enhanced ıvr applications are allowing customers more options and increased speed of receiving the information they need to place orders. this also benefits our agents, allowing them to focus on more complex and higher revenue generating orders.” |
“ we chose west for their ability to offer a unified package of technology solutions to deliver on our consistent and customized experience customer care objectives.” |
We found 24 images on this website.
9
ALT attributes are missing on your image tags. The issue affects 6 actual different images that could be loaded more than once in your page.
Alternative text allows you to add a description to an image.
Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.
It looks like you're missing alternative text for 9 images on westnotificationsgroup.com. Check your website to make sure it's specified for each image on the page.
9 of which have the nofollow attribute, meaning that their destination should not be afforded any additional weight or ranking by search engines.
For a better readability, only the first 50 internal links are shown below.
ⓘ Domain Registrar | CSC CORPORATE DOMAINS, INC. |
ⓘ Registration Date | 03/27/2007 17 years, 29 days ago |
ⓘ Last Modified | 03/23/2019 5 years, 1 month, 3 days ago |
ⓘ Expiration Date | 03/27/2020 Expired |
Host | IP Address | Country |
ns3.west.com | 75.78.104.148 | United States |
ns1.west.com | 75.78.177.209 | United States |
Domain |
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inman.com |
difundir.org |
sbe.com |
westnotificationsgroup.com |
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fbi.gov |
multitrabajos.com |
uteka.ua |
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