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❌ 2 criteria to solve
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Call Centre Helper Magazine
https://callcentrehelper.com
Call Centre Helper - The leading online Contact Centre and Customer Service Magazine. Packed with articles, webinars, forum, useful tools and a focus on making call...
https://callcentrehelper.com
Call Centre Helper Magazine
Call Centre Helper - The leading online Contact Centre and Customer Service Magazine. Packed with articles, webinars, forum, usefu...
Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.
| Attribute | Value |
| ⓘ viewport | width=device-width, initial-scale=1 |
ⓘ The results of our semantic analysis are shown below using the website's language.
They are the main concepts covered by callcentrehelper.com.
Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.
| Topics | |
Call centre Confidence: 82% 
|
|
Customer service Confidence: 73%
|
|
Web conferencing Confidence: 72%
|
|
Online and offline Confidence: 69%
|
|
Internet forum Confidence: 67% 
|
✅ callcentrehelper.com website speed is fast. Page speed is important for visitors and search engines.
Get insights to improve your page loading time.
This domain loads at the median speed of 3 seconds.
callcentrehelper.com is faster than approximately 23 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.
A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.
ⓘ This website is ranked #73.135 by Alexa.
This rank is traffic based. The lower the rank is, the better the domain is ranked.
| Country | Rank |
 India |
#19.019 |
 Malaysia |
#16.278 |
 Philippines |
#19.099 |
 Pakistan |
#25.822 |
 United States of America |
#92.895 |
 Iran (Islamic Republic of) |
#42.987 |
 Australia |
#19.477 |
 Canada |
#48.406 |
Mobile Rendering
This website seems to be optimized for Mobile Visitors.
Phone
Tablet
A good text to HTML ratio is anywhere from 25 to 70%.
This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.
Great, we found headings on this page.
| Top level heading |
| Call centre helper - the leading contact centre magazine |
| 3rd level heading |
| Ask a question & find an answer |
We found 58 images on this website.
34
ALT attributes are missing on your image tags. The issue affects 30 actual different images that could be loaded more than once in your page.
Alternative text allows you to add a description to an image.
Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.
It looks like you're missing alternative text for 34 images on callcentrehelper.com. Check your website to make sure it's specified for each image on the page.
13 of which have the nofollow attribute, meaning that their destination should not be afforded any additional weight or ranking by search engines.
For a better readability, only the first 50 internal links are shown below.
| Anchor | Type | URL |
| No anchor | empty | / |
| Home | text | / |
| Webinars | text | /webinars |
| Upcoming Webinars | text | /webinars |
| Recorded Webinars | text | /recorded-webinars |
| Podcasts | text | /podcasts |
| Events Calendar | text | /events |
| Forum | text | /forum/ |
| Answers | text | /tag/answers |
| Industry Insights | text | /insights |
| Tips | text | /tips |
| Jonty's Tips | text | /jontys-tips |
| Hints & tips | text | /tips |
| Life | text | /life |
| Humour | text | /tag/humour |
| Games | text | /tag/games |
| Jargon | text | /contact-centre-jargon-glossary-50333.htm |
| Strategy | text | /strategy |
| Polls | text | /tag/polls |
| Management | text | /management |
| Skills | text | /skills |
| Motivation | text | /tag/motivation |
| Customer Experience | text | /tag/customer-experience |
| Empathy | text | /tag/empathy |
| Technology | text | /technology |
| White Papers | text | /white-papers |
| Product Demos | text | /demo |
| Directory | text | /directory |
| Guides | text | /call-centre-helper-reference-guides-57195.htm |
| Definitions | text | /definition |
| Outbound Dialing | text | /outbound-dialling-reference-guide-2-57176.htm |
| Call Recording | text | /the-call-recording-and-speech-analytics-reference-guide-57601.htm |
| WFM | text | /workforce-management-reference-guide-57260.htm |
| IVR | text | /tag/ivr |
| Erlang Calculator | text | /tools/erlang-calculator/ |
| Tools | text | /contact-centre-tools |
| Online Forecasting | text | /tools/forecast/ |
| Multi-Channel Calculator | text | /tools/multi-channel-calculator/ |
| Erlang | text | /tools/erlang-calculator/ |
| Online Calculator | text | /tools/erlang-calculator/ |
| Excel Calculator | text | /erlang-c-calculator-2473.htm |
| Erlang Formula | text | /erlang-c-formula-example-121281.htm |
| What is an Erlang? | text | /what-is-an-erlang-calculator-100496.htm |
| Erlang Calculation | text | /an-introduction-to-erlang-calculations-79806.htm |
| News | text | /news |
| Call Centre News | text | /news |
| Events | text | /events |
| Free Newsletter | text | /resource.php?id=1 |
| Event Calendar | text | /events |
| Conferences | text | /events/conference |
| Anchor | Type | URL |
| No anchor | empty | https://www.linkedin.com/groups/1802300 |
| No anchor | empty | https://www.facebook.com/callcentrehelper |
| No anchor | empty | https://www.youtube.com/user/callcentrehelper |
| No anchor | empty | https://twitter.com/callcentrehelp |
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image, nofollow | https://8x8.com/uk/8/contact-centre-software?utm_medium=paid-media&utm_source=cch&utm_campai... |
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image, nofollow | https://get.niceincontact.com/q419-analysts-bundle-campaign-uk.html?utm_source=call-centre-helper&am... |
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image, nofollow | https://brilliantcx.sabiogroup.com/cch-cx-strategy |
 |
image, nofollow | https://cvent.me/vv5bvg?refıd=cch |
 |
image, nofollow | https://www.jabra.co.uk/c/uk/customer-satisfaction-paradox |
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image, nofollow | https://www.puzzel.com/uk/new-agent-application/ |
| ⓘ Domain Registrar | TUCOWS, INC. |
| ⓘ Registration Date | 08/03/2003 22 years, 6 months, 4 days ago |
| ⓘ Last Modified | 01/08/2018 8 years, 26 days ago |
| ⓘ Expiration Date | 08/03/2027 1 year, 6 months from now |
| Domain |
Others (33.2%)
Germany
United Kingdom
SOCIAL MEDIA PRESENCE
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