mobile
Mobile menu

Whois & Analysis for helpshift.com

Mar 11, 2025 11:41 am UTC

DOMAIN OWNER WHOIS

The owner has chosen to keep his whois contact information private.
• Contact Name
Redacted for Privacy
• Organization
Privacy service provided by Withheld for Privacy ehf
• Address
Kalkofnsvegur 2
• City
Reykjavik
• Zip Code
101
• State
Capital Region
• Country
IS
• Phone Number
• Domain Registrar
Desktop screen Desktop screenshot for helpshift.com
83

9 criteria passed
2 criteria to solve

PERFORMANCE OPPORTUNITIES

Consider adding a robots.txt file in your web server's root directory.
Arrow
Fill the missing alt attributes on your images.
Arrow

OVERVIEW

• Domain Owner
Private
• Category
Business and Finance
• Online since
November 10, 2011 Explore Wayback Machine
• Age
14 years, 2 months, 24 days

GUEST POST TO SUPERCHARGE YOUR SEO

Guest Posting Rocket

Boost helpshift.com's SEO with Kontactr's Guest Posting.

Secure high-authority, do-follow backlinks from our trusted site—DA44 domain authority and PA55 homepage and blog pages.

Perfect for webmasters seeking higher search rankings and increased organic traffic.

Simple, quick, and effective.


opens a new window

TECHNICAL SEO & SECURITY

SSL Certificate
This website is not SSL secured (HTTPS), the certificate issued by Let's Encrypt has expired on May 3, 2025.
Title Tag
AI-First Customer Service Platform | Helpshift
Length: 46 (recommended: 10 to 70)
Meta Description
Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology
Length: 120 (recommended: 50 to 160)
Google preview
Desktop Version

AI-First Customer Service Platform | Helpshift

https://helpshift.com

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

Mobile Version

https://helpshift.com

AI-First Customer Service Platform | Helpshift

Helpshift is the only customer service solution combining AI, skilled human specialists, and state-of-the-art technology

Encoding
Great, language/character encoding is specified: utf-8
URL Resolve

Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.

Robots.txt
No robots.txt file was found on this page.
URL Parameters
Great, the domain URLs look clean.
Attribute Value
viewport width=device-width, initial-scale=1
robots follow, index, max-snippet:-1, max-video-preview:-1, max-image-preview:large

SEMANTIC ANALYSIS

The results of our semantic analysis are shown below using the website's language.

They are the main concepts covered by helpshift.com.

Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.

Topics
Technology Confidence: 71% Arrow up

Technology is the application of conceptual knowledge for achieving practical goals, especially in a reproducible way.

The word technology can also mean the products resulting from such efforts, including both tangible tools such as utensils or machines, and intangible ones such as software.

Technology plays a critical role in science, engineering, and everyday life.

Customer service Confidence: 68% Arrow up

Customer service is the assistance and advice provided by a company to those people who buy or use its products or services.

Each industry requires different levels of customer service, but towards the end, the idea of a well-performed service is that of increasing revenues.

The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer".

Customer service is often practiced in a way that reflects the strategies and values of a firm.

Good quality customer service is usually measured through customer retention.

Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry.

One good customer service experience can change the entire perception a customer holds towards the organization.

Human Confidence: 64% Arrow

PAGESPEED INSIGHTS

Page on which speed is tested live:

Chrome User Experience Report Results

Lighthouse Results

Run Google PageSpeed Insights Analysis on helpshift.com

LAYOUT

Doctype HTML5 Arrow Responsive website, mobile-friendly. Arrow

Mobile Rendering

This website seems to be optimized for Mobile Visitors.

Phone
How helpshift.com looks like on a mobile device such as an iPhone.

Tablet
How helpshift.com looks like on a tablet such as an iPad.

Main colors used

These are the main HTML color codes used by this website. Arrow
  • 48% #f0f0f0
  • 31% #ffffff
  • 6% #f0fff0
  • 5% #fffff0
  • 3% #000000
  • 2% #f0ffff
  • 1% #208060
  • 1% #f0f0ff
  • 1% #107050
  • 1% #90c0b0
  • 1% #fff0f0
  • 0% #b0d0c0

Text/code ratio

helpshift.com's text/code ratio is 2.81%. It's a bit low. Consider raising it by adding more text content of value for your visitors, or keeping your code clean.
Text / Code Ratio 2.81%

A good text to HTML ratio is anywhere from 25 to 70%.

This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.

Main HTML tags

Headings Arrow up

Great, we found headings on this page.

  • <H1> 1
  • <H2> 12
  • <H3> 19
  • <H4> 10
  • <H5> 13
  • <H6> 0
<H1>
Top level heading
Elevating customer experience through aı + human collaboration
<H2>
2nd level heading
Platform
Experiences
Helpshift launches aı-powered tool for effortless multilingual support experiences
Three cx trends coming to your ındustry ın 2024
Helpshift’s aı-powered platform - go from inquiry to resolution in record time.
<H3>
3rd level heading
Customer support
Trust and safety
Community management
Vıp engagement and growth
Professional services
<H4>
4th level heading
Platform
Experiences
Customer engagement services
Professional and managed services
Featured case study
<H5>
5th level heading
Help center
Messaging
Aı and automation
Agent workspace
Platform overview
Alt attributes Arrow up

We found 46 images on this website.
15 ALT attributes are missing on your image tags.

Alternative text allows you to add a description to an image.

Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.

It looks like you're missing alternative text for 15 images on helpshift.com. Check your website to make sure it's specified for each image on the page.

SOCIAL MEDIA PRESENCE

This is an overview of your homepage shares on social networks.

You have a relatively high presence on social media, keep going!

The more people share your website, the more likely you will get links from others, which is a key point when it comes to improving your overall search engine rankings.

  • Facebook iconFacebook
  • Total Engagement 8.334
  • Likes 7.469
  • Shares 731
  • Comments 134

DOMAIN REGISTRAR

Domain Registrar NAMECHEAP INC
Registration Date 11/10/2011 14 years, 2 months, 24 days ago
Last Modified 10/14/2024 1 year, 3 months, 21 days ago
Expiration Date 11/10/2025 Expired
Nameservers Arrow up
Host IP Address Country
ns-616.awsdns-13.net 205.251.194.104 Flag for United StatesUnited States
ns-376.awsdns-47.com 205.251.193.120 Flag for United StatesUnited States
ns-1219.awsdns-24.org 205.251.196.195 Flag for United StatesUnited States

SERVER DETAILS

Server map
  • Service Provider (ISP)
  • Cloudflare London, LLC
  • IP Address
  • 141.193.213.20
  • Country
  • Flag for United StatesUnited States
  • Region
  • Texas , Austin
  • Latitude and Longitude
  • 30.2682 : -97.7462
SHARE THIS PAGE