novelvox.com Domain Owner Whois and Analysis

DOMAIN OWNER WHOIS

ⓘ The owner has chosen to keep his whois contact information private.

SEO SCORE

novelvox.com
Make your link ↑ do-follow

✅ 8 criteria passed
❌ 3 criteria to solve

PERFORMANCE OPPORTUNITIES

Make your title tag clear, concise and include your most important keywords.

Make your meta description eloquent and appealing, neither too short nor too long.

OVERVIEW

• Domain Owner

Private

• Category

Business

• Online since

February 24, 2012 Explore Wayback Machine

• Age

13 years, 11 months, 14 days

• Alexa Rank

#788.874, novelvox.com is in the world's top 1 million websites

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TECHNICAL SEO & SECURITY

❌ SSL Certificate

This website is not SSL secured (HTTPS), the certificate issued by Let's Encrypt has expired on May 13, 2020.

❌ Title Tag

Call Center & Contact Center Software Solutions for Cisco, Avaya & Genesys - NovelVox
Length: 93 (recommended: 10 to 70)

❌ Meta Description

Deliver personalized customer experience with NovelVox contact center software solutions & empower agents with the most trusted and proven call center software for Cisco, Avaya, Genesys.
Length: 190 (recommended: 50 to 160)

ⓘ Google preview

Desktop Version

Call Center & Contact Center Software Solutions for Cisco, Ava...

https://novelvox.com

Deliver personalized customer experience with NovelVox contact center software solutions & empower agents with the most trusted and proven call center software f...

Mobile Version

https://novelvox.com

Call Center & Contact Center Software Solutions for Cisco, Ava...

Deliver personalized customer experience with NovelVox contact center software solutions & empower agents with the most truste...

✅ Encoding

Great, language/character encoding is specified: utf-8

✅ URL Resolve

Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.

URL	Resolved URL
http://novelvox.com	https://www.novelvox.com/
https://novelvox.com	https://www.novelvox.com/
http://www.novelvox.com	https://www.novelvox.com/
https://www.novelvox.com	https://www.novelvox.com/

✅ Robots.txt

https://www.novelvox.com/robots.txt

✅ URL Parameters

Great, the domain URLs look clean.

Attribute	Value
ⓘ viewport	width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no
ⓘ robots	max-snippet:-1, max-image-preview:large, max-video-preview:-1

SEMANTIC ANALYSIS

ⓘ The results of our semantic analysis are shown below using the website's language.

They are the main concepts covered by novelvox.com.

Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.

Topics

Avaya Confidence: 90%

Avaya Inc. is an American multinational technology company headquartered in Santa Clara, California that specializes in Internet telephony, wireless data communications, and Customer Relationship Management (CRM) software. The company also provides business communication solutions for customers.

Genesys (company) Confidence: 80%

Genesys, (also known as Genesys Telecommunications Laboratories, Inc), is a company that sells customer experience and call center technology to mid-sized and large businesses. It sells both cloud-based and on-premises software. Genesys is headquartered in Daly City, California and has offices in Canada, Latin America, Europe, the Middle East, Africa, Asia, and Australia. The company was founded in 1990 and was most recently acquired by Permira Funds and Technology Crossover Ventures in February 2012.

Call centre Confidence: 80%

A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information enquiries from consumers. Outbound call centres are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail.

Cisco Systems Confidence: 79%

Cisco Systems, Inc. (known as Cisco) is an American multinational technology conglomerate headquartered in San José, California, in the center of Silicon Valley, that develops, manufactures, and sells networking hardware, telecommunications equipment, and other high-technology services and products. Through its numerous acquired subsidiaries, such as OpenDNS, WebEx, and Jasper, Cisco specializes into specific tech markets, such as Internet of Things (IoT), domain security, and energy management.

Customer experience Confidence: 75%

In commerce, customer experience (CX) is the product of an interaction between an organization and a customer over the duration of their relationship.

WEBSITE SPEED

✅ novelvox.com website speed is normal. Page speed is important for visitors and search engines.

Get insights to improve your page loading time.

PAGESPEED INSIGHTS

Page on which speed is tested live:

Chrome User Experience Report Results

Lighthouse Results

TRAFFIC

ⓘ This website is ranked #788.874 by Alexa.

This rank is traffic based. The lower the rank is, the better the domain is ranked.

Daily visitors by country

India (68.4%)
Others (31.6%)

Traffic country ranks

Country	Rank
India	#116.837

LAYOUT

ⓘ Doctype HTML5

ⓘ Responsive website, mobile-friendly.

Mobile Rendering

This website seems to be optimized for Mobile Visitors.

Phone
How novelvox.com looks like on a mobile device such as an iPhone.

Tablet
How novelvox.com looks like on a tablet such as an iPad.

Main colors used

ⓘ These are the main HTML color codes used by this website.

40% #50a0ff
29% #80b0ff
23% #5090f0
7% #90b0f0
1% #b0d0ff
0% #30c060
0% #50b050
0% #b0d0f0
0% #60b080
0% #80b0c0
0% #70a0c0
0% #70c070

Text/code ratio

ⓘ novelvox.com's text/code ratio is 6.12%. It's a bit low. Consider raising it by adding more text content of value for your visitors, or keeping your code clean.

Text / Code Ratio 6.12%

A good text to HTML ratio is anywhere from 25 to 70%.

This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.

Main HTML tags

✅ Headings

Great, we found headings on this page.

<H1> 1
<H2> 13
<H3> 22
<H4> 0
<H5> 0
<H6> 0

<H1>

Top level heading
Nextgen contact center software solutions:

<H2>

2^nd level heading
Agent desktop & wallboards – optımızed
Biggest library of cisco finesse & avaya ıntegrations
ındustry specific contact center solution
Create/edit all by yourself with designer studio
Recent blogs
Upcoming events
We commit to your success
What our customers say
Trusted by
Our partners
Talk to us
Novelvox is global
Browse:

<H3>

For a better readability, only the first 20 <H3> tags are shown below.

3^rd level heading
Ready ıntegration
Unified agent desktop
Supervisor desktop
Ctı connector
İvision plus wallboard
Agent scripting tool
Finesse gadget designer
10 great ınsights from contact center survey for better customer satisfa...
Technology working as a crusader for quality credit unions member experi...
Don’t err to limit artificial ıntelligence to chatbots
Best customer service phrases for your contact center
Call and contact center expo, 2020
Convert contact center's realtime & historical ...
Archive demo library
Roı calculator
Download eula
Uk and european office
United states office
ındia office
Kingdom of saudi arabia

❌ Alt attributes

We found 81 images on this website.
39 ALT attributes are missing on your image tags.

Image	Image URL	Occurrences
	https://www.novelvox.com/wp-content/uploads/2019/07/Final-Logo.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/Salesforce-300x210.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/MS-Dynamics-300x67.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/Sugar-CRM-300x66.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/sagecrm-300x69.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/CRM-360-300x64.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/ServiceNow-1-300x88.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/zendesk-300x77.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/freshdesk-300x80.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/bmc-Remedy-300x127.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/SAP-300x153.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/Hubspot-300x87.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/oracle-healthcare-300x42.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/Symitar-300x86.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/JackHenry-300x67.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/FIS-300x169.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/Fiserv-300x151.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/Infosys-Finacle-300x182.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/LAWSON-300x300.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/Epic-300x114.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/Cerner-300x81.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/Aetna-300x87.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/Siebel-300x47.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/TelmedIQ-300x87.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/Tibco-300x86.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/ZOHO-300x104.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/nice-300x107.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/Calabrio-300x36.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/Uptivity-300x91.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/verint-300x60.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/Microsoft-Active-Directory-300x50.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/MS-Excel-300x169.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/IBM-AS-400-300x128.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/eGain-300x80.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/upstreamworks-300x142.png	1
	https://www.novelvox.com/wp-content/uploads/2019/03/SimCom-300x204.png	1
	https://www.novelvox.com/wp-content/themes/novelvox/images/bg2.webp	1
	https://www.facebook.com/tr?id=432284207668751&ev=PageView&noscript=1	1
	https://bat.bing.com/action/0?ti=13007421&Ver=2&mid=9a7b9793-b418-9665-43fb-97cd38131b00&pi=0&lg=en-...	1

Alternative text allows you to add a description to an image.

Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.

It looks like you're missing alternative text for 39 images on novelvox.com. Check your website to make sure it's specified for each image on the page.

LINKS

ⓘ There is a total of 95 links on the homepage of this website.

1 of which have the nofollow attribute, meaning that their destination should not be afforded any additional weight or ranking by search engines.

ⓘ Internal links : 87

For a better readability, only the first 50 internal links are shown below.

Anchor	Type	URL
ROI Calculator	text	https://www.novelvox.com/contact-center-saving-calculator/
Become a Partner	text	https://www.novelvox.com/partner/
Blog	text	https://www.novelvox.com/blog
	image	https://www.novelvox.com
Unified Agent Desktops	text	https://www.novelvox.com/unified-agent-desktops/
Cisco Finesse Agent Desktop	text	https://www.novelvox.com/unified-agent-desktops/cisco-finesse-agent-desktop/
Avaya Agent Desktop	text	https://www.novelvox.com/unified-agent-desktops/avaya-agent-desktop/
Genesys Agent Desktop	text	https://www.novelvox.com/unified-agent-desktops/genesys-agent-desktop/
Supervisor Desktop	text	https://www.novelvox.com/unified-agent-desktops/supervisor-desktop/
Finesse Mobile Agent	text	https://www.novelvox.com/unified-agent-desktops/finesse-mobile-agent/
Finesse Gadget Designer	text	https://www.novelvox.com/finesse-gadget-designer/
Universal Connector	text	https://www.novelvox.com/universal-connector/
Credit Union Unity	text	https://www.novelvox.com/credit-union-unity/
Contact Center Wallboards	text	https://www.novelvox.com/contact-center-wallboards/
iVision Wallboard	text	https://www.novelvox.com/contact-center-wallboards/ivision-wallboard/
iVision Gamification	text	https://www.novelvox.com/contact-center-wallboards/ivision-gamification/
iVision Seat plan	text	https://www.novelvox.com/contact-center-wallboards/ivision-seat-plan/
iVision Digital Signage	text	https://www.novelvox.com/contact-center-wallboards/ivision-digital-signage/
iVision Touch	text	https://www.novelvox.com/contact-center-wallboards/ivision-touch/
Reporting Plus	text	https://www.novelvox.com/reporting-plus/
Agent Scripting Tool	text	https://www.novelvox.com/agent-scripting-tool/
City Assist	text	https://www.novelvox.com/city-assist/
CTI Connector	text	https://www.novelvox.com/cti-connector/
EPIC CTI Connector	text	https://www.novelvox.com/cti-connector/epic-cti-connector/
Freshdesk CTI Connector	text	https://www.novelvox.com/cti-connector/freshdesk-cti-connector/
Cisco Finesse Gadgets	text	https://www.novelvox.com/cisco-finesse-gadgets/
Cisco ECE Gadget	text	https://www.novelvox.com/cisco-ece-gadget/
Cisco Unified Call Manager	text	https://www.novelvox.com/cisco-unified-call-manager/
Services	text	https://www.novelvox.com/services/
Support Services	text	https://www.novelvox.com/services/support/
Professional Services	text	https://www.novelvox.com/services/professional-services/
Salesforce Integration	text	https://www.novelvox.com/integrations/salesforce/
Salesforce Avaya Integration	text	https://www.novelvox.com/integrations/salesforce-with-avaya-agent-desktop/
Salesforce Cisco Integration	text	https://www.novelvox.com/integrations/salesforce-with-cisco-finesse-agent-desktop/
Salesforce – Avaya CTI Connector	text	https://www.novelvox.com/integrations/salesforce-with-avaya-cti-connector/
ServiceNow Integration	text	https://www.novelvox.com/integrations/servicenow/
ServiceNow Cisco Integration	text	https://www.novelvox.com/integrations/servicenow-cisco-finesse-agent-desktop/
ServiceNow Avaya Integration	text	https://www.novelvox.com/integrations/servicenow-avaya-agent-desktop/
Customized ServiceNow-Cisco CTI Connector	text	https://www.novelvox.com/integrations/servicenow-cisco-cti-connector/
Industry	text	https://www.novelvox.com/industry/
Banking & Finance	text	https://www.novelvox.com/industry/banking-finance/
Healthcare	text	https://www.novelvox.com/industry/healthcare/
Insurance	text	https://www.novelvox.com/industry/insurance/
Telecom	text	https://www.novelvox.com/industry/telecom/
Retail	text	https://www.novelvox.com/industry/retail/
Credit Unions	text	https://www.novelvox.com/industry/credit-unions/
Government	text	https://www.novelvox.com/industry/government/
Archived Webinar	text	https://www.novelvox.com/demo-videos/
Newsroom	text	https://www.novelvox.com/newsroom/
Whitepaper	text	https://www.novelvox.com/whitepapers/

ⓘ External links : 8

Anchor	Type	URL
No anchor	empty	https://www.youtube.com/user/novelvox
No anchor	empty	https://www.facebook.com/novelvoxsoftwares/
No anchor	empty	https://www.linkedin.com/company/novelvox
No anchor	empty	https://twitter.com/novelvox
No anchor	empty	https://www.youtube.com/embed/kepykshxx5g?enablejsapi=1&controls=1&fs=1&iv_load_policy=3...
Chat with us	text, nofollow	https://www.livechatinc.com/chat-with/9484650/
LiveChat	text	https://www.livechatinc.com/?welcome
AddThis	text	https://www.addthis.com/website-tools/overview?utm_source=addthis%20tools&utm_medium=image

DOMAIN REGISTRAR

ⓘ Domain Registrar	GODADDY.COM, LLC
ⓘ Registration Date	02/24/2012 13 years, 11 months, 14 days ago
ⓘ Last Modified	11/25/2017 8 years, 2 months, 10 days ago
ⓘ Expiration Date	02/24/2022 Expired