Whois & Analysis for accesso.com

Virtual queuing is a concept used in inbound call centers.

Call centers use an Automatic Call Distributor (ACD) to distribute incoming calls to specific resources (agents) in the center.

ACDs hold queued calls in First In, First Out order until agents become available.

From the caller’s perspective, without virtual queuing they have only two choices: wait until an agent resource becomes available, or abandon (hang up) and try again later.

From the call center’s perspective, a long queue results in many abandoned calls, repeat attempts, and customer dissatisfaction.

Accesso (formerly Lo-Q) is a publicly listed technology company based in Berkshire, England.

The company designs and integrates ticketing and virtual queue systems in amusement parks, water parks and other attractions.

The point of sale (POS) or point of purchase (POP) is the time and place where a retail transaction is completed.

At the point of sale, the merchant would calculate the amount owed by the customer and indicate the amount, and may prepare an invoice for the customer (which may be a cash register printout), and indicate the options for the customer to make payment.

It is also the point at which a customer makes a payment to the merchant in exchange for goods or after provision of a service.

After receiving payment, the merchant may issue a receipt for the transaction, which is usually printed, but is increasingly being dispensed with or sent electronically.

Technology ("science of craft", from Greek, techne, "art, skill, cunning of hand"; and) is the collection of techniques, skills, s and processes used in the production of goods or services or in the accomplishment of objectives, such as scientific investigation.

Technology can be the knowledge of techniques, processes, and the like, or it can be embedded in machines which can be operated without detailed knowledge of their workings.

Computer software, or simply software, is that part of a computer system that consists of data or computer instructions, in contrast to the physical hardware from which the system is built.

In computer science and software engineering, computer software is all information processed by computer systems, programs and data.

Computer software includes computer programs, libraries and related non-executable data, such as online documentation or digital media.

Computer hardware and software require each other and neither can be realistically used on its own.