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Dynamics 365 is a product line of enterprise resource planning (ERP) and customer relationship management (CRM) applications announced by Microsoft in July 2016 and on general release November 1, 2016, as a part of the Microsoft Dynamics product line.

Dynamics 365 is sold in two editions, the Business Edition for small and medium-sized enterprises (SMEs or SMBs), and the Enterprise Edition for medium to large organizations.

The Business Edition includes the Financials application, based on the project code-named 'Madeira'.

The Enterprise Edition comprises Dynamics CRM applications (field service, sales, project service automation, and customer service) plus Microsoft PowerApps, together with Microsoft's premier ERP product, known as Dynamics 365 for Operations.

SharePoint is a web-based collaborative platform that integrates with Microsoft Office.

Launched in 2001, SharePoint is primarily sold as a document management and storage system, but the product is highly configurable and usage varies substantially between organizations.

In computing, Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications.

Microsoft markets Dynamics applications through a network of reselling partners who provide specialized services.

Very few installations take place without the aid of third-party resellers.

In its 2013 update, the first since 2009, Microsoft removed the ability of users to access certain features (such as report writing) without the assistance of members of Microsoft's approved reseller network.

Microsoft Dynamics forms part of "Microsoft Business Solutions".

Dynamics can be used with other Microsoft programs and services, such as SharePoint, Yammer, Office 365, Azure and Outlook.

The Microsoft Dynamics focus-industries are retail, services, manufacturing, financial services, and the public sector.

Microsoft Dynamics offers services for small, medium, and large businesses.

Microsoft Azure (formerly Windows Azure) is a cloud computing service created by Microsoft for building, testing, deploying, and managing applications and services through a global network of Microsoft-managed data centers.

It provides software as a service (SaaS), platform as a service (PaaS) and infrastructure as a service (IaaS) and supports many different programming languages, tools and frameworks, including both Microsoft-specific and third-party software and systems.

Microsoft Dynamics CRM is a customer relationship management software package developed by Microsoft.

The product focuses mainly on Sales, Marketing, and Service (help desk) sectors, but Microsoft has been marketing Dynamics CRM as a CRM platform and has been encouraging partners to use its proprietary (NET based) framework to customize it.

It is part of the Microsoft Dynamics family of business applications.