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Whois & Analysis for answerdash.com

Dec 26, 2019 6:29 pm UTC

DOMAIN OWNER WHOIS

The owner has chosen to keep his whois contact information private.
Desktop screen Desktop screenshot for answerdash.com
83

9 criteria passed
2 criteria to solve

PERFORMANCE OPPORTUNITIES

Consider adding a robots.txt file in your web server's root directory.
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Fill the missing alt attributes on your images.
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OVERVIEW

• Domain Owner
Private
• Category
Technology & Computing
• Alexa Rank

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TECHNICAL SEO & SECURITY

SSL Certificate
This website is not SSL secured (HTTPS), the certificate issued by Let's Encrypt has expired on February 25, 2020.
Title Tag
How AI Self-Service Improves Your Customer Support - AnswerDash
Length: 63 (recommended: 10 to 70)
Meta Description
AnswerDash's predictive self-service support predicts customers’ questions and deflects support tickets and live chats.
Length: 122 (recommended: 50 to 160)
Google preview
Desktop Version

How AI Self-Service Improves Your Customer Support - AnswerDash

https://answerdash.com

AnswerDash's predictive self-service support predicts customers’ questions and deflects support tickets and live chats.

Mobile Version

https://answerdash.com

How AI Self-Service Improves Your Customer Support - AnswerDash

AnswerDash's predictive self-service support predicts customers’ questions and deflects support tickets and live chats.

Encoding
Great, language/character encoding is specified: utf-8
URL Resolve

Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.

Robots.txt
No robots.txt file was found on this page.
URL Parameters
Great, the domain URLs look clean.
Attribute Value
viewport width=device-width, initial-scale=1

SEMANTIC ANALYSIS

The results of our semantic analysis are shown below using the website's language.

They are the main concepts covered by answerdash.com.

Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.

Topics
AnswerDash Confidence: 86% Arrow up

AnswerDash is a B2B software company that facilitates customer service for e-commerce businesses.

AnswerDash was founded in Seattle, Washington in 2012 as a spin-off from the Information school of the University of Washington.

Its software-as-a-service utilizes machine learning to create databases of context-sensitive support answers for end-users of webpages and mobile applications, thus reducing the need for human customer service.

Yahoo! Finance named AnswerDash ″the world's leading provider of contextual point-and-click answer technology.″.

Customer support Confidence: 74% Arrow up

Customer support is a range of customer services to assist customers in making cost effective and correct use of a product.

It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.

Self-service Confidence: 69% Arrow up

Self-service is the practice of serving oneself, usually when purchasing items.

Common examples include many gas stations, where the customer pumps their own gas rather than have an attendant do it (full service is required by law in New Jersey, Oregon, and Richmond, British Columbia, but is the exception rather than the rule elsewhere).

Automatic Teller Machines (ATMs) in the banking world have also revolutionized how people withdraw and deposit funds; most stores in the Western world, where the customer uses a shopping cart in the store, placing the items they want to buy into the cart and then proceeding to the checkout counter/aisles; or at buffet-style restaurants, where the customer serves their own plate of food from a large, central selection.

Customer Confidence: 68% Arrow up

In sales, commerce and economics, a customer (sometimes known as a , buyer, or purchaser) is the recipient of a good, service, product or an idea - obtained from a seller, vendor, or supplier via a financial transaction or exchange for money or some other valuable consideration.

An ultimate etymology of "client" may imply someone merely to do business, whereas a purchaser procures goods or services on occasion but a customer customarily or habitually engages in transactions (historically: the collection of tolls or taxes - see ).

Such distinctions have no contemporary semantic weight.

WEBSITE SPEED

answerdash.com website speed is normal. Page speed is important for visitors and search engines.

Get insights to improve your page loading time.

Page Loading Time

1.3s

This domain loads at the median speed of 1.3 seconds.

Speed Percentile

68%

answerdash.com is faster than approximately 68 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.

A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.

PAGESPEED INSIGHTS

Page on which speed is tested live:

Chrome User Experience Report Results

Lighthouse Results

TRAFFIC

This website is ranked #1.094.283 by Alexa.

This rank is traffic based. The lower the rank is, the better the domain is ranked.

LAYOUT

Doctype HTML5 Arrow Responsive website, mobile-friendly. Arrow

Mobile Rendering

This website seems to be optimized for Mobile Visitors.

Phone
How answerdash.com looks like on a mobile device such as an iPhone.

Tablet
How answerdash.com looks like on a tablet such as an iPad.

Main colors used

These are the main HTML color codes used by this website. Arrow
  • 29% #00a0c0
  • 20% #ffffff
  • 16% #f0f0f0
  • 6% #10a0b0
  • 5% #f0ffff
  • 4% #a0e0e0
  • 3% #20b0c0
  • 2% #ff8000
  • 2% #f08020
  • 2% #30c0d0
  • 1% #fffff0
  • 1% #b0d0d0

Text/code ratio

answerdash.com's text/code ratio is 1.45%. It's a bit low. Consider raising it by adding more text content of value for your visitors, or keeping your code clean.
Text / Code Ratio 1.45%

A good text to HTML ratio is anywhere from 25 to 70%.

This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.

Main HTML tags

Headings Arrow up

Great, we found headings on this page.

  • <H1> 1
  • <H2> 11
  • <H3> 25
  • <H4> 0
  • <H5> 0
  • <H6> 0
<H1>
Top level heading
Predict your customers' questions based on page content
<H2>
2nd level heading
The user experience challenge
Answerdash delivers
How answerdash works
Complete aı platform with 6 powerful components
See your cost and time savings in realtime
<H3>

For a better readability, only the first 20 <H3> tags are shown below.

3rd level heading
Don't access static faqs
Self-service engagement
Don't want assisted service
Ticket / chat deflection
Abandon ıf can't find answer
Alt attributes Arrow up

We found 82 images on this website.
78 ALT attributes are missing on your image tags. The issue affects 55 actual different images that could be loaded more than once in your page.

For a better readability, only the first 50 images missing a description are shown below.

Image Image URL Occurrences
Image with missing alt attribute found on answerdash.com https://www.facebook.com/tr?id=256145015296039&ev=PageView&noscript=1 1
Image with missing alt attribute found on answerdash.com https://dc.ads.linkedin.com/collect/?pid=1013466&fmt=gif 1
Image with missing alt attribute found on answerdash.com https://images.squarespace-cdn.com/content/57acffd815d5db7fa19e2bb6/1555597873031-5EH0CJUCDPAHA2SIZG... 1
Image with missing alt attribute found on answerdash.com https://static1.squarespace.com/static/57acffd815d5db7fa19e2bb6/5c3806626d2a732e1e90ac46/5c621ed0e2c... 1
Image with missing alt attribute found on answerdash.com https://static1.squarespace.com/static/57acffd815d5db7fa19e2bb6/5c3806626d2a732e1e90ac46/5c621ed7fa0... 1

Alternative text allows you to add a description to an image.

Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.

It looks like you're missing alternative text for 78 images on answerdash.com. Check your website to make sure it's specified for each image on the page.

SOCIAL MEDIA PRESENCE

This is an overview of your homepage shares on social networks.

You're doing quiet good on social media!

Social shares are a key signal, among many others, that search engines use to evaluate the rankings of a website. Asking people to share your pages, adding visible social share buttons and make great quality content are 3 of the most powerful ways to grow your social presence.

  • Facebook iconFacebook
  • Total Engagement 101
  • Likes 0
  • Shares 101
  • Comments 0
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