Whois & Analysis for arrowhitech.com

In business, outsourcing involves the contracting out of a business process (e.g. payroll processing, claims processing) and operational, and/or non-core functions (e.g. manufacturing, facility management, call center support) to another party (see also business process outsourcing).

The concept "outsourcing" came from the American Glossary 'outside resourcing' and it dates back to at least 1981.

Vietnam, officially the Socialist Republic of Vietnam (SRV;), is the easternmost country on the Indochina Peninsula in Southeast Asia.

With an estimated 92.7 million inhabitants, it is the world's 14th-most-populous country, and the ninth-most-populous Asian country.

Vietnam is bordered by China to the north, Laos to the northwest, Cambodia to the southwest, Thailand across the Gulf of Thailand to the southwest, and the Philippines, Malaysia and Indonesia across the South China Sea to the east and southeast.

Its capital city has been Hanoi since the reunification of North and South Vietnam in 1976, with Ho Chi Minh City as a historical city as well.

A joint-stock company is a business entity in which different stocks can be bought and owned by shareholders.

Each shareholder owns company stock in proportion, evidenced by their shares (certificates of ownership).

That allows for the unequal ownership of a business with some shareholders owning more of a company than others.

Shareholders are able to transfer their shares to others without any effects to the continued existence of the company.

In sales, commerce and economics, a customer (sometimes known as a , buyer, or purchaser) is the recipient of a good, service, product or an idea - obtained from a seller, vendor, or supplier via a financial transaction or exchange for money or some other valuable consideration.

An ultimate etymology of "client" may imply someone merely to do business, whereas a purchaser procures goods or services on occasion but a customer customarily or habitually engages in transactions (historically: the collection of tolls or taxes - see ).

Such distinctions have no contemporary semantic weight.

Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing.

It is a measure of how products and services supplied by a company meet or surpass customer expectation.

Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals.".