Whois & Analysis for clientsuccess.com

Customer Success is the function at a company responsible for managing the technical and business relationships between a vendor and its customers with the intent of: (1) maximizing the value that customers generate from the solutions they acquired from the vendor by making them as profitable and productive as possible, and (2) maximizing the value the vendor can in turn derive from the customers resulting in sustainable corporate profits.

and growth.

G2 Crowd is a peer-to-peer, business software review platform headquartered in Chicago, Illinois.

It was known as G2 Labs, Inc. until 2013.

The firm was launched in May 2012 by former BigMachines employees, with a focus on aggregating user reviews for business software.

Competitors include TrustRadius, Gartner, Inc., Capterra and Crozdesk.

In sales, commerce and economics, a customer (sometimes known as a , buyer, or purchaser) is the recipient of a good, service, product or an idea - obtained from a seller, vendor, or supplier via a financial transaction or exchange for money or some other valuable consideration.

An ultimate etymology of "client" may imply someone merely to do business, whereas a purchaser procures goods or services on occasion but a customer customarily or habitually engages in transactions (historically: the collection of tolls or taxes - see ).

Such distinctions have no contemporary semantic weight.

Churn rate (sometimes called attrition rate), in its broadest sense, is a measure of the number of individuals or items moving out of a collective group over a specific period.

It is one of two primary factors that determine the steady-state level of customers a business will support.

Usability is the ease of use and learnability of a human-made object such as a tool or device.

In software engineering, usability is the degree to which a software can be used by specified consumers to achieve quantified objectives with effectiveness, efficiency, and satisfaction in a quantified context of use.