Whois & Analysis for codeflexlabs.com

FreeSWITCH is a free and open-source application server for real-time communication, WebRTC, telecommunications, video and Voice over Internet Protocol (VoIP).

It is a multiplatform server that runs on Linux, Windows, macOS and FreeBSD.

It is used to build PBX systems, IVR services, videoconferencing with chat and screen sharing, wholesale least-cost routing, Session Border Controller (SBC) and embedded communication appliances.

It has full support for encryption, ZRTP, DTLS, and SIPS.

It can act as a gateway between PSTN, SIP, WebRTC, and many other communication protocols.

Its core library, libfreeswitch, can be embedded into other projects.

It is licensed under the Mozilla Public License (MPL), a free software license.

Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet.

The terms Internet telephony, broadband telephony, and broadband phone service specifically refer to the provisioning of communications services (voice, fax, SMS, voice-messaging) over the Internet, rather than via the public switched telephone network (PSTN), also known as plain old telephone service (POTS).

Voice broadcasting is a mass communication technique, begun in the 1990s, that broadcasts telephone messages to hundreds or thousands of call recipients at once.

This technology has both commercial and community applications.

Voice broadcast users can contact targets (whether they be members, subscribers, constituents, employees, or customers) almost immediately.

When used by government authorities, it may be known as an emergency notification system (since such notifications are intended only for use in emergencies).

A 1970 police call centre in Brierley Hill, England.

A call centre (Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

An inbound call centre is operated by a company to administer incoming product or service support or information enquiries from consumers.

Outbound call centres are usually operated for sales purposes such as telemarketing, for solicitation of charitable or political donations, debt collection, market research, emergency notifications, and urgent/critical needs blood banks.

A contact centre is a further extension to call centres telephony based capabilities, administers centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and email.

A dialer (American English) or dialler (British English) is an electronic device that is connected to a telephone line to monitor the dialed numbers and alter them to seamlessly provide services that otherwise require lengthy National or International access codes to be dialed.

A dialer automatically inserts and modifies the numbers depending on the time of day, country or area code dialed, allowing the user to subscribe to the service providers who offer the best rates.

For example, a dialer could be programmed to use one service provider for international calls and another for cellular calls.

This process is known as prefix insertion or least cost routing.

A line powered dialer does not need any external power but instead takes the power it needs from the telephone line.