Whois & Analysis for comm100.com

Comm100 (Comm100 Network Corporation) is a provider of customer service and communication products.

All its products are available as a SaaS (Software as a Service).

The company serves over 200,000 businesses around the globe.

A chatbot (also known as a talkbot, chatterbot, Bot, chatterbox, Artificial Conversational Entity) is a computer program which conducts a conversation via auditory or textual methods.

Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, thereby passing the Turing test.

Chatterbots are typically used in dialog systems for various practical purposes including customer service or information acquisition.

Some chatterbots use sophisticated natural language processing systems, but many simpler systems scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.

Online chat may refer to any kind of communication over the Internet that offers a real-time transmission of text messages from sender to receiver.

Chat messages are generally short in order to enable other participants to respond quickly.

Thereby, a feeling similar to a spoken conversation is created, which distinguishes chatting from other text-based online communication forms such as Internet forums and email.

Online chat may address point-to-point communications as well as multicast communications from one sender to many receivers and voice and video chat, or may be a feature of a web conferencing service.

Social media are computer-mediated technologies that facilitate the creation and sharing of information, ideas, career interests and other forms of expression via virtual communities and networks.

The variety of stand-alone and built-in social media services currently available introduces challenges of definition; however, there are some common features:

In commerce, customer experience (CX) is the product of an interaction between an organization and a customer over the duration of their relationship.