✅ 9 criteria passed
❌ 2 criteria to solve
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Delighted – Customer feedback with Net Promoter Score
https://delighted.com
Delighted uses Net Promoter Score to gather real feedback from your customers – in minutes, not weeks.
https://delighted.com
Delighted – Customer feedback with Net Promoter Score
Delighted uses Net Promoter Score to gather real feedback from your customers – in minutes, not weeks.
Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.
| Attribute | Value |
| ⓘ viewport | width=device-width, initial-scale=1, minimal-ui |
ⓘ The results of our semantic analysis are shown below using the website's language.
They are the main concepts covered by delighted.com.
Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.
| Topics | |
Net Promoter Confidence: 87% 
|
|
Customer Confidence: 72%
|
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Customer service Confidence: 70%
|
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Week Confidence: 68% 
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Reality Confidence: 64%
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❌ delighted.com website speed is slow. Page speed is important for visitors and search engines.
Get insights to improve your page loading time.
This domain loads at the median speed of 1.3 seconds.
delighted.com is faster than approximately 65 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.
A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.
ⓘ This website is ranked #26.616 by Alexa.
This rank is traffic based. The lower the rank is, the better the domain is ranked.
| Country | Rank |
 Viet Nam |
#17.693 |
 India |
#29.412 |
 Singapore |
#7.458 |
 Turkey |
#48.577 |
 United States of America |
#6.229 |
 Hong Kong |
#15.912 |
 Argentina |
#12.186 |
 Brazil |
#26.266 |
 Canada |
#16.527 |
Mobile Rendering
This website seems to be optimized for Mobile Visitors.
Phone
Tablet
A good text to HTML ratio is anywhere from 25 to 70%.
This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.
Great, we found headings on this page.
| Top level heading |
| The fastest and easiest way to gather actionable feedback from your customers |
| How does it work? |
| Who do we help? |
For a better readability, only the first 20 <H2> tags are shown below.
| 2nd level heading |
| Choose how you will survey your customers. |
| Customers take a single-question survey. |
| Feedback arrives in realtime for you to explore instantly. |
| Multiple survey methods |
| Web |
| Sms |
| Link |
| See feedback the moment it happens |
| No tech knowledge needed |
| ınvite your entire organization |
| Survey experience that works everywhere |
| Prevents over surveying |
| Multiple languages |
| Built on a proven methodology designed to gather high quality, actionable feedback. |
| Route feedback instantly |
| Automate it all with our apı |
| Quickly make sense of your feedback |
| Showcase customer feedback on your website |
| Connect delighted to the services you already use |
| 3rd level heading |
| Product |
| Resources |
| Help |
| Company |
We found 22 images on this website.
22
ALT attributes are missing on your image tags.
Alternative text allows you to add a description to an image.
Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.
It looks like you're missing alternative text for 22 images on delighted.com. Check your website to make sure it's specified for each image on the page.
2 of which have the nofollow attribute, meaning that their destination should not be afforded any additional weight or ranking by search engines.
For a better readability, only the first 50 internal links are shown below.
| Anchor | Type | URL |
| No anchor | empty | / |
| NPS Measure the perception of your brand in terms of promoters and detractors | text | /nps |
| CSAT Measure customer satisfaction and identify areas for improvement | text | /csat |
| CES Measure the effectiveness of your customer support | text | /ces |
| 5-star Gather ratings from the customer experience in a quick and familiar way | text | /5-star |
| Smileys Gain insight into how your customers are feeling | text | /smiley-face-survey |
| Thumbs Measure opinion with a simple binary thumbs up or thumbs down metric | text | /thumbs-survey |
| text | ||
| Web | text | /web |
| SMS | text | /sms |
| Link | text | /link-survey |
| Testimonials | text | /testimonials |
| Features | text | /features |
| Integrations | text | /our-integrations |
| Customers | text | /customers |
| Enterprise | text | /enterprise |
| Pricing | text | /pricing |
| Mobile app | text | /mobile-apps |
| API docs | text | /docs/api |
| Contact | text | mailto:hello@delighted.com |
| Get started for free | text, nofollow | /signup |
| Sign in | text, nofollow | /signin |
| NPS | text | /nps |
| CSAT | text | /csat |
| CES | text | /ces |
| 5-star | text | /5-star |
| Smileys | text | /smiley-face-survey |
| Thumbs | text | /thumbs-survey |
| No anchor | empty | |
| Learn more about Email | text | |
| No anchor | empty | /web |
| Learn more about Web | text | /web |
| No anchor | empty | /sms |
| Learn more about SMS | text | /sms |
| No anchor | empty | /link-survey |
| Learn more about Link | text | /link-survey |
| Read the Bonobos profile | text | /customers/bonobos |
| No anchor | empty | /customers/tuft-and-needle |
| Read the Tuft & Needle profile | text | /customers/tuft-and-needle |
| No anchor | empty | /customers/hoteltonight |
| Read the HotelTonight profile | text | /customers/hoteltonight |
| Here are just a few of them | text | /customers |
| Net Promoter Score guide | text | /net-promoter-score |
| Learn more about the Testimonials feature | text | /testimonials |
| Shopify Automatically send to customers after they place an order on your store. | text | /our-integrations/shopify |
| Salesforce Automatically sync Delighted responses to your contacts in Salesforce. | text | /our-integrations/salesforce |
| Slack Send your Delighted feedback into Slack channels. | text | /our-integrations/slack |
| And more! View all 24 of our integrations | text | /our-integrations |
| Get started | text | /signup |
| Learn more about our pricing | text | /pricing |
| ⓘ Domain Registrar | NAMECHEAP, INC. |
| ⓘ Registration Date | 01/31/2001 23 years, 9 months, 5 days ago |
| ⓘ Last Modified | 12/11/2018 5 years, 10 months, 26 days ago |
| ⓘ Expiration Date | 01/31/2028 3 years, 2 months, 29 days from now |
| Host | IP Address | Country |
| ns-1086.awsdns-07.org | 205.251.196.62 | United States |
| ns-1892.awsdns-44.co.uk | 205.251.199.100 | United States |
| ns-235.awsdns-29.com | 205.251.192.235 | United States |
| ns-909.awsdns-49.net | 205.251.195.141 | United States |
Others (29.5%)
SOCIAL MEDIA PRESENCE
You have a relatively high presence on social media, keep going!
The more people share your website, the more likely you will get links from others, which is a key point when it comes to improving your overall search engine rankings.