delighted.com Domain Owner Whois and Analysis

DOMAIN OWNER WHOIS

ⓘ The owner has chosen to keep his whois contact information private.

• Contact Name

WhoisGuard Protected

• Organization

WhoisGuard, Inc.

• Address

P.O. Box 0823-03411

• City

Panama

• State

Panama

• Country Code

• Phone Number

Show phone

• Email

Show email

• Domain Registrar

NameCheap, Inc.
See Domain Dates and Nameservers
See Server Details

SEO SCORE

delighted.com
Make your link ↑ do-follow

✅ 9 criteria passed
❌ 2 criteria to solve

PERFORMANCE OPPORTUNITIES

Follow Google PageSpeed Insights to make your page faster.

Fill the missing alt attributes on your images.

Advertising

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OVERVIEW

• Domain Owner

Private

• Category

Technology & Computing

• Online since

January 31, 2001 Explore Wayback Machine

• Age

23 years, 2 months, 25 days

• Alexa Rank

#26.616, delighted.com is in the world's top 50.000 websites!

FREE FORM BUILDER

Use our free online form builder to create any type of form for delighted.com.

Beauty and simplicity.

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TECHNICAL SEO & SECURITY

❌ SSL Certificate

This website is not SSL secured (HTTPS), the certificate issued by DigiCert Inc has expired on December 20, 2019.

✅ Title Tag

Delighted – Customer feedback with Net Promoter Score
Length: 55 (recommended: 10 to 70)

✅ Meta Description

Delighted uses Net Promoter Score to gather real feedback from your customers – in minutes, not weeks.
Length: 104 (recommended: 50 to 160)

ⓘ Google preview

Desktop Version

Delighted – Customer feedback with Net Promoter Score

https://delighted.com

Delighted uses Net Promoter Score to gather real feedback from your customers – in minutes, not weeks.

Mobile Version

https://delighted.com

Delighted – Customer feedback with Net Promoter Score

Delighted uses Net Promoter Score to gather real feedback from your customers – in minutes, not weeks.

✅ Encoding

Great, language/character encoding is specified: utf-8

✅ URL Resolve

Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.

URL	Resolved URL
http://delighted.com	https://delighted.com/
https://delighted.com	https://delighted.com/
http://www.delighted.com	https://delighted.com/
https://www.delighted.com	https://delighted.com/

✅ Robots.txt

https://delighted.com/robots.txt

✅ URL Parameters

Great, the domain URLs look clean.

Attribute	Value
ⓘ viewport	width=device-width, initial-scale=1, minimal-ui

SEMANTIC ANALYSIS

ⓘ The results of our semantic analysis are shown below using the website's language.

They are the main concepts covered by delighted.com.

Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.

Topics

Net Promoter Confidence: 87%

Net Promoter or Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of a firm's customer relationships. It serves as an alternative to traditional customer satisfaction research and claims to be correlated with revenue growth. NPS has been widely adopted with more than two thirds of Fortune 1000 companies using the metric.

Customer Confidence: 72%

In sales, commerce and economics, a customer (sometimes known as a , buyer, or purchaser) is the recipient of a good, service, product or an idea - obtained from a seller, vendor, or supplier via a financial transaction or exchange for money or some other valuable consideration. An ultimate etymology of "client" may imply someone merely to do business, whereas a purchaser procures goods or services on occasion but a customer customarily or habitually engages in transactions (historically: the collection of tolls or taxes - see ). Such distinctions have no contemporary semantic weight.

Customer service Confidence: 70%

Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".

Week Confidence: 68%

Reality Confidence: 64%

WEBSITE SPEED

❌ delighted.com website speed is slow. Page speed is important for visitors and search engines.

Get insights to improve your page loading time.

Page Loading Time

1.3s

This domain loads at the median speed of 1.3 seconds.

Speed Percentile

65%

delighted.com is faster than approximately 65 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.

A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.

PAGESPEED INSIGHTS

Page on which speed is tested live:

Chrome User Experience Report Results

Lighthouse Results

TRAFFIC

ⓘ This website is ranked #26.616 by Alexa.

This rank is traffic based. The lower the rank is, the better the domain is ranked.

Daily visitors by country

India (5.6%)
United States of America (61.5%)
Canada (3.4%)
Others (29.5%)

Traffic country ranks

Country	Rank
Viet Nam	#17.693
India	#29.412
Singapore	#7.458
Turkey	#48.577
United States of America	#6.229
Hong Kong	#15.912
Argentina	#12.186
Brazil	#26.266
Canada	#16.527

LAYOUT

ⓘ Doctype HTML5

ⓘ Responsive website, mobile-friendly.

Mobile Rendering

This website seems to be optimized for Mobile Visitors.

Phone
How delighted.com looks like on a mobile device such as an iPhone.

Tablet
How delighted.com looks like on a tablet such as an iPad.

Main colors used

ⓘ These are the main HTML color codes used by this website.

53% #ffffff
22% #f0f0f0
13% #fffff0
2% #8060d0
1% #fff0f0
1% #9070c0
1% #a080e0
1% #f0fff0
1% #fff0ff
1% #b0d010
1% #d0d0f0
1% #f0ffff

Text/code ratio

ⓘ delighted.com's text/code ratio is 11.57%. It's a bit low. Consider raising it by adding more text content of value for your visitors, or keeping your code clean.

Text / Code Ratio 11.57%

A good text to HTML ratio is anywhere from 25 to 70%.

This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.

Main HTML tags

✅ Headings

Great, we found headings on this page.

<H1> 3
<H2> 30
<H3> 4
<H4> 0
<H5> 0
<H6> 0

<H1>

Top level heading
The fastest and easiest way to gather actionable feedback from your customers
How does it work?
Who do we help?

<H2>

For a better readability, only the first 20 <H2> tags are shown below.

2^nd level heading
Choose how you will survey your customers.
Customers take a single-question survey.
Feedback arrives in realtime for you to explore instantly.
Multiple survey methods
Email
Web
Sms
Link
See feedback the moment it happens
No tech knowledge needed
ınvite your entire organization
Survey experience that works everywhere
Prevents over surveying
Multiple languages
Built on a proven methodology designed to gather high quality, actionable feedback.
Route feedback instantly
Automate it all with our apı
Quickly make sense of your feedback
Showcase customer feedback on your website
Connect delighted to the services you already use

<H3>

3^rd level heading
Product
Resources
Help
Company

❌ Alt attributes

We found 22 images on this website.
22 ALT attributes are missing on your image tags.

Image	Image URL	Occurrences
	https://dc.ads.linkedin.com/collect/?pid=520018&fmt=gif	1
	https://www.facebook.com/tr?id=203959629942316&ev=PageView&noscript=1	1
	https://pixel-geo.prfct.co/cs/?partnerId=twtr	1
	https://pixel-geo.prfct.co/cs/?partnerId=crw	1
	https://pixel-geo.prfct.co/cs/?partnerId=yah	1
	https://pixel-geo.prfct.co/cs/?partnerId=opx	1
	https://pixel-geo.prfct.co/cs/?partnerId=rbcn	1
	https://pixel-geo.prfct.co/cs/?partnerId=goo	1
	https://pixel-geo.prfct.co/seg/?add=4030606,18136253&source=js_tag&a_id=54014	1
	https://www.facebook.com/tr?id=162469767538207&ev=ViewContent&cd[rtb_id]=18136253&noscript=1	1
	https://secure.adnxs.com/seg?t=2&add=18136253	1
	https://www.facebook.com/tr?id=162469767538207&ev=ViewContent&cd[rtb_id]=4030606&noscript=1	1
	https://secure.adnxs.com/seg?t=2&add=4030606	1
	https://dcx14qs33eg2z.cloudfront.net/assets/icon-hamburger-2x-8093b2057275e3a29adce3461a31fd0df0e20b...	1
	https://dcx14qs33eg2z.cloudfront.net/assets/marketing/hero-desktop-1x-a6f5659d615180a390bbcc4d5842d7...	1
	https://dcx14qs33eg2z.cloudfront.net/assets/marketing/hero-mobile-1x-c7d8fa26203f1f1793b86b29ac8e810...	1
	https://dcx14qs33eg2z.cloudfront.net/assets/marketing/realtime-dashboard-1x-76812b2790b382eb40c927c2...	1
	https://dcx14qs33eg2z.cloudfront.net/assets/marketing/slice-and-dice-1x-f46f40cc7de60f2045e68df35f48...	1
	https://bat.bing.com/action/0?ti=26022495&Ver=2&mid=800372f9-7805-b00c-d53e-ac6a8ef5f3ec&pi=0&lg=en-...	1
	https://analytics.twitter.com/i/adsct?txn_id=nup8s&p_id=Twitter&tw_sale_amount=0&tw_order_quantity=0	1
	//t.co/i/adsct?txn_id=nup8s&p_id=Twitter&tw_sale_amount=0&tw_order_quantity=0	1
	https://idsync.rlcdn.com/458359.gif?partner_uid=a24fd5d5-abf4-ebef-3543-921f78499d41	1

Alternative text allows you to add a description to an image.

Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.

It looks like you're missing alternative text for 22 images on delighted.com. Check your website to make sure it's specified for each image on the page.

LINKS

ⓘ There is a total of 87 links on the homepage of this website.

2 of which have the nofollow attribute, meaning that their destination should not be afforded any additional weight or ranking by search engines.

ⓘ Internal links : 67

For a better readability, only the first 50 internal links are shown below.

Anchor	Type	URL
No anchor	empty	/
NPS Measure the perception of your brand in terms of promoters and detractors	text	/nps
CSAT Measure customer satisfaction and identify areas for improvement	text	/csat
CES Measure the effectiveness of your customer support	text	/ces
5-star Gather ratings from the customer experience in a quick and familiar way	text	/5-star
Smileys Gain insight into how your customers are feeling	text	/smiley-face-survey
Thumbs Measure opinion with a simple binary thumbs up or thumbs down metric	text	/thumbs-survey
Email	text	/email
Web	text	/web
SMS	text	/sms
Link	text	/link-survey
Testimonials	text	/testimonials
Features	text	/features
Integrations	text	/our-integrations
Customers	text	/customers
Enterprise	text	/enterprise
Pricing	text	/pricing
Mobile app	text	/mobile-apps
API docs	text	/docs/api
Contact	text	mailto:hello@delighted.com
Get started for free	text, nofollow	/signup
Sign in	text, nofollow	/signin
NPS	text	/nps
CSAT	text	/csat
CES	text	/ces
5-star	text	/5-star
Smileys	text	/smiley-face-survey
Thumbs	text	/thumbs-survey
No anchor	empty	/email
Learn more about Email	text	/email
No anchor	empty	/web
Learn more about Web	text	/web
No anchor	empty	/sms
Learn more about SMS	text	/sms
No anchor	empty	/link-survey
Learn more about Link	text	/link-survey
Read the Bonobos profile	text	/customers/bonobos
No anchor	empty	/customers/tuft-and-needle
Read the Tuft & Needle profile	text	/customers/tuft-and-needle
No anchor	empty	/customers/hoteltonight
Read the HotelTonight profile	text	/customers/hoteltonight
Here are just a few of them	text	/customers
Net Promoter Score guide	text	/net-promoter-score
Learn more about the Testimonials feature	text	/testimonials
Shopify Automatically send to customers after they place an order on your store.	text	/our-integrations/shopify
Salesforce Automatically sync Delighted responses to your contacts in Salesforce.	text	/our-integrations/salesforce
Slack Send your Delighted feedback into Slack channels.	text	/our-integrations/slack
And more! View all 24 of our integrations	text	/our-integrations
Get started	text	/signup
Learn more about our pricing	text	/pricing

ⓘ External links : 20

Anchor	Type	URL
New Introducing Kiosk Collect in-person customer feedback, wherever, whenever with an iPad...	text	https://blog.delighted.com/introducing-delighted-survey-kiosk
Live demo	text	https://demo.delighted.com/dashboard
Help Center	text	https://help.delighted.com
FAQ	text	https://help.delighted.com/collection/27-faq
View a live demo	text	https://demo.delighted.com/dashboard
Fred Reichheld	text	http://hbr.org/authors/reichheld
Blog	text	https://blog.delighted.com/
	text	https://twitter.com/delighted
	text	https://www.facebook.com/delighted
Learn more about Projects	text	https://help.delighted.com/category/357-projects
Learn more about Trends	text	https://help.delighted.com/article/77-what-are-trends-and-how-do-i-create-them
Learn more about Alerts	text	https://help.delighted.com/article/69-can-i-route-negative-responses-to-my-support-team
Learn more about Autopilot	text	https://help.delighted.com/article/124-what-is-autopilot
Learn more about the Delighted API	text	https://help.delighted.com/article/131-understanding-apis
Learn more about Snapshot reports	text	https://help.delighted.com/article/354-what-is-the-snapshot-report
Learn more about Over Time reports	text	https://help.delighted.com/article/355-what-is-the-over-time-report
Learn more about Kiosks	text	https://help.delighted.com/category/403-kiosk-guide
Learn more about Premium reports	text	https://help.delighted.com/article/356-what-is-the-pivot-table
Learn more about Reminders	text	https://help.delighted.com/article/72-can-i-send-reminders-to-people-who-don-t-respond-to-the-survey
Learn more about Additional questions	text	https://help.delighted.com/article/324-what-are-additional-questions

DOMAIN REGISTRAR

ⓘ Domain Registrar	NAMECHEAP, INC.
ⓘ Registration Date	01/31/2001 23 years, 2 months, 25 days ago
ⓘ Last Modified	12/11/2018 5 years, 4 months, 16 days ago
ⓘ Expiration Date	01/31/2028 3 years, 9 months, 8 days from now

Nameservers

Host	IP Address	Country
ns-1086.awsdns-07.org	205.251.196.62	United States
ns-1892.awsdns-44.co.uk	205.251.199.100	United States
ns-235.awsdns-29.com	205.251.192.235	United States
ns-909.awsdns-49.net	205.251.195.141	United States