Whois & Analysis for engagor.com

Clarabridge is an American software company founded in 2006 in Reston, Virginia, United States.

Clarabridge offers software as a service products for sentiment analysis and text analytics to automatically collect, categorize and report on structured data and unstructured data.

The data typically used for analysis comes from social media (such as Facebook, Twitter, or review sites), call center notes, email, chats, and surveys.

Using natural language processing and other patented technology, the software is used in voice of the customer, customer experience management and customer feedback programs.

Text mining, also referred to as text data mining, roughly equivalent to , is the process of deriving high-quality information from text.

High-quality information is typically derived through the devising of patterns and trends through means such as statistical pattern learning.

Text mining usually involves the process of structuring the input text (usually parsing, along with the addition of some derived linguistic features and the removal of others, and subsequent insertion into a database), deriving patterns within the structured data, and finally evaluation and interpretation of the output.

'High quality' in text mining usually refers to some combination of relevance, novelty, and interestingness.

Typical text mining tasks include text categorization, text clustering, concept/entity extraction, production of granular taxonomies, sentiment analysis, document summarization, and entity relation modeling (i.e., learning relations between named entities).

Customer service is the provision of service to customers before, during and after a purchase.

The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".

Computer software, or simply software, is that part of a computer system that consists of data or computer instructions, in contrast to the physical hardware from which the system is built.

In computer science and software engineering, computer software is all information processed by computer systems, programs and data.

Computer software includes computer programs, libraries and related non-executable data, such as online documentation or digital media.

Computer hardware and software require each other and neither can be realistically used on its own.

In commerce, customer experience (CX) is the product of an interaction between an organization and a customer over the duration of their relationship.