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Whois & Analysis for firmstep.com

Dec 27, 2019 11:04 pm UTC

DOMAIN OWNER WHOIS

The owner has chosen to keep his whois contact information private.
• Contact Name
Redacted
• Organization
Redacted
• Address
Redacted
• City
Redacted
• Zip Code
Redacted
• State
Redacted
• Country Code
UK
• Domain Registrar
TierraNet Inc. d/b/a DomainDiscover
See Domain Dates and Nameservers
See Server Details
Desktop screen Desktop screenshot for firmstep.com
52

6 criteria passed
5 criteria to solve

PERFORMANCE OPPORTUNITIES

Make your meta description eloquent and appealing, neither too short nor too long.
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Make all versions of your website point to the same URL.
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OVERVIEW

• Domain Owner
Private
• Category
Business  >  Business Software
• Online since
October 22, 2002 Explore Wayback Machine
• Age
22 years, 15 days
• Alexa Rank
#884.235, firmstep.com is in the world's top 1 million websites

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TECHNICAL SEO & SECURITY

SSL Certificate
This website is not SSL secured (HTTPS), the certificate issued by Let's Encrypt has expired on March 16, 2020.
Title Tag
Firmstep | Firmstep
Length: 19 (recommended: 10 to 70)
Meta Description
Over 15 years of providing customer service solutions solely to the public sector. Firmstep is renowned for aiding the transition of customer services through both mediated and online channels
Length: 192 (recommended: 50 to 160)
Google preview
Desktop Version

Firmstep | Firmstep

https://firmstep.com

Over 15 years of providing customer service solutions solely to the public sector. Firmstep is renowned for aiding the transition of customer services through both m...

Mobile Version

https://firmstep.com

Firmstep | Firmstep

Over 15 years of providing customer service solutions solely to the public sector. Firmstep is renowned for aiding the transition...

Encoding
Great, language/character encoding is specified: utf-8
URL Resolve

No 301 redirects are in place to redirect traffic to your preferred domain. Pages that load successfully both with and without www. are treated as duplicate content! Not all versions of your page point to the same URL.

URL Parameters
Great, the domain URLs look clean.
Attribute Value
viewport width=device-width, initial-scale=1.0, minimum-scale=1

SEMANTIC ANALYSIS

The owner has associated the following topics to the website.

The results of our semantic analysis are shown below using the website's language.

They are the main concepts covered by firmstep.com.

Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.

Topics
Public sector Confidence: 73% Arrow up

The public sector is the part of the economy concerned with providing various governmental services.

The composition of the public sector varies by country, but in most countries the public sector includes such services as the military, police, infrastructure (public roads, bridges, tunnels, water supply, sewers, electrical grids, telecommunications, etc), public transit, public education, along with health care and those working for the government itself, such as elected officials.

The public sector might provide services that a non-payer cannot be excluded from (such as street lighting), services which benefit all of society rather than just the individual who uses the service.

Customer service Confidence: 72% Arrow up

Customer service is the provision of service to customers before, during and after a purchase.

The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".

Service (economics) Confidence: 71% Arrow up

In economics, a service is a transaction in which no physical goods is transferred from the seller to the buyer.

The benefits of such a service are held to be demonstrated by the buyer's willingness to make the exchange.

Public services are those that society (nation state, fiscal union, region) as a whole pays for.

Using resources, skill, ingenuity, and experience, service providers benefit service consumers.

Solution Confidence: 67% Arrow
Transition economy Confidence: 64% Arrow

WEBSITE SPEED

firmstep.com website speed is normal. Page speed is important for visitors and search engines.

Get insights to improve your page loading time.

Page Loading Time

1s

This domain loads at the median speed of 1 seconds.

Speed Percentile

80%

firmstep.com is faster than approximately 80 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.

A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.

PAGESPEED INSIGHTS

Page on which speed is tested live:

Chrome User Experience Report Results

Lighthouse Results

TRAFFIC

This website is ranked #884.235 by Alexa.

This rank is traffic based. The lower the rank is, the better the domain is ranked.

LAYOUT

Doctype HTML5 Arrow Responsive website, mobile-friendly. Arrow

Mobile Rendering

This website seems to be optimized for Mobile Visitors.

Phone
How firmstep.com looks like on a mobile device such as an iPhone.

Tablet
How firmstep.com looks like on a tablet such as an iPad.

Main colors used

These are the main HTML color codes used by this website. Arrow
  • 41% #ffffff
  • 30% #606060
  • 11% #505040
  • 11% #f0f0f0
  • 1% #707060
  • 1% #f0ffff
  • 0% #70e0a0
  • 0% #fff0f0
  • 0% #f0fff0
  • 0% #fffff0
  • 0% #50d090
  • 0% #fff0ff

Text/code ratio

firmstep.com's text/code ratio is 3.47%. It's a bit low. Consider raising it by adding more text content of value for your visitors, or keeping your code clean.
Text / Code Ratio 3.47%

A good text to HTML ratio is anywhere from 25 to 70%.

This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.

Main HTML tags

Headings Arrow up

We did not find HTML headings (<H1> to <H6>) on this page.

firmstep.com currently has 0 HTML heading tags. Each page should have one, and only one, <H1> tag. Use phrases in your headings with your most important keywords in the top level, and be sure to maintain the <H1> to <H6> hierarchy.

  • <H1> 0
  • <H2> 0
  • <H3> 0
  • <H4> 0
  • <H5> 0
  • <H6> 0
Alt attributes Arrow up

We found 104 images on this website.
104 ALT attributes are missing on your image tags. The issue affects 95 actual different images that could be loaded more than once in your page.

For a better readability, only the first 50 images missing a description are shown below.

Image Image URL Occurrences
Image with missing alt attribute found on firmstep.com https://firmstep.com/sites/default/files/logo_0.png 1
Image with missing alt attribute found on firmstep.com /sites/default/files/forms.png 1
Image with missing alt attribute found on firmstep.com /sites/default/files/self.png 1
Image with missing alt attribute found on firmstep.com /sites/default/files/service.png 1
Image with missing alt attribute found on firmstep.com /sites/default/files/mobile.png 1

Alternative text allows you to add a description to an image.

Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.

It looks like you're missing alternative text for 104 images on firmstep.com. Check your website to make sure it's specified for each image on the page.

SOCIAL MEDIA PRESENCE

This is an overview of your homepage shares on social networks.

It seems you have a very poor social media presence.

Follow these tips to build a better relationship with your audience : set smart goals, identify your audience, be human, seek relationships, create an editorial calendar, automate, focus on helping, optimize for engagement, get visual, stay active and create great content.

  • Facebook iconFacebook
  • Total Engagement 0
  • Likes 0
  • Shares 0
  • Comments 0

DOMAIN REGISTRAR

Domain Registrar TIERRANET INC. D/B/A DOMAINDISCOVER
Registration Date 10/22/2002 22 years, 15 days ago
Last Modified 08/02/2019 5 years, 3 months, 6 days ago
Expiration Date 10/22/2021 Expired
Nameservers Arrow up
Host IP Address Country
ns1.firmstep.com 52.18.35.157 Flag for IrelandIreland
ns2.firmstep.com 52.28.210.163 Flag for GermanyGermany
ns3.firmstep.com 52.3.157.67 Flag for United StatesUnited States

SERVER DETAILS

Server map
  • Service Provider (ISP)
  • Fastly
  • IP Address
  • 23.185.0.2
  • Country
  • Flag for United StatesUnited States
  • Region
  • California , San Francisco
  • Latitude and Longitude
  • 37.7922 : -122.406
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