gladly.com Domain Owner Whois and Analysis

DOMAIN OWNER WHOIS

ⓘ The owner has chosen to keep his whois contact information private.

• Contact Name

REDACTED FOR PRIVACY

• Organization

Sagan Systems, Inc.

• Address

Obfuscated whois Gandi-63-65 boulevard Massena

• City

Obfuscated whois Gandi-Paris

• Zip Code

75013

• State

Paris

• Country Code

• Phone Number

Show phone

• Email

Show email

• Domain Registrar

GANDI SAS
See Domain Dates and Nameservers
See Server Details

SEO SCORE

gladly.com
Make your link ↑ do-follow

✅ 9 criteria passed
❌ 2 criteria to solve

PERFORMANCE OPPORTUNITIES

Follow Google PageSpeed Insights to make your page faster.

Fill the missing alt attributes on your images.

OVERVIEW

• Domain Owner

Private

• Category

Business > Business Software

• Online since

May 12, 2003 Explore Wayback Machine

• Age

21 years, 5 months, 27 days

• Alexa Rank

#253.665, gladly.com is in the world's top 1 million websites

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TECHNICAL SEO & SECURITY

❌ SSL Certificate

This website is not SSL secured (HTTPS), the certificate issued by Let's Encrypt has expired on February 23, 2020.

✅ Title Tag

Customer Service Platform & Contact Center Technology | Gladly
Length: 66 (recommended: 10 to 70)

✅ Meta Description

Gladly is a customer service technology platform focused on people. Our system enables contact center agents to see the lifetime of customer conversations.
Length: 155 (recommended: 50 to 160)

ⓘ Google preview

Desktop Version

Customer Service Platform & Contact Center Technology | Gladly

https://gladly.com

Gladly is a customer service technology platform focused on people. Our system enables contact center agents to see the lifetime of customer conversations.

Mobile Version

https://gladly.com

Customer Service Platform & Contact Center Technology | Gladly

Gladly is a customer service technology platform focused on people. Our system enables contact center agents to see the lifetime o...

✅ Encoding

Great, language/character encoding is specified: utf-8

✅ URL Resolve

Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.

URL	Resolved URL
http://gladly.com	https://www.gladly.com/
https://gladly.com	https://www.gladly.com/
http://www.gladly.com	https://www.gladly.com/
https://www.gladly.com	https://www.gladly.com/

✅ Robots.txt

https://www.gladly.com/robots.txt

✅ URL Parameters

Great, the domain URLs look clean.

Attribute	Value
ⓘ viewport	width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no
ⓘ robots	max-snippet:-1, max-image-preview:large, max-video-preview:-1

SEMANTIC ANALYSIS

ⓘ The results of our semantic analysis are shown below using the website's language.

They are the main concepts covered by gladly.com.

Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.

Topics

Customer service Confidence: 71%

Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".

Call centre Confidence: 70%

A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone. An inbound call centre is operated by a company to administer incoming product support or information enquiries from consumers. Outbound call centres are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research. A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail.

Technology Confidence: 68%

System Confidence: 66%

Amplifier Confidence: 64%

WEBSITE SPEED

❌ gladly.com website speed is slow. Page speed is important for visitors and search engines.

Get insights to improve your page loading time.

Page Loading Time

1.4s

This domain loads at the median speed of 1.4 seconds.

Speed Percentile

63%

gladly.com is faster than approximately 63 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.

A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.

PAGESPEED INSIGHTS

Page on which speed is tested live:

Chrome User Experience Report Results

Lighthouse Results

TRAFFIC

ⓘ This website is ranked #253.665 by Alexa.

This rank is traffic based. The lower the rank is, the better the domain is ranked.

Daily visitors by country

United States of America (92.6%)
Others (7.4%)

Traffic country ranks

Country	Rank
United States of America	#58.389

LAYOUT

ⓘ Doctype HTML5

ⓘ Responsive website, mobile-friendly.

Mobile Rendering

This website seems to be optimized for Mobile Visitors.

Phone
How gladly.com looks like on a mobile device such as an iPhone.

Tablet
How gladly.com looks like on a tablet such as an iPad.

Main colors used

ⓘ These are the main HTML color codes used by this website.

63% #808080
8% #ffffff
7% #f0f0f0
6% #008000
4% #406040
3% #306030
1% #f0fff0
1% #30a030
1% #40b040
1% #f0ffff
1% #507050
1% #fffff0

Main HTML tags

✅ Headings

Great, we found headings on this page.

<H1> 4
<H2> 4
<H3> 6
<H4> 1
<H5> 0
<H6> 0

<H1>

Top level heading
Radically personal customer service
Radically personal
Meet them there
A lifelong conversation

<H2>

2^nd level heading
Seeing is believing
Seeing ıs believing
See gladly ın action
See a demo.get $50

<H3>

3^rd level heading
Product
Company
Top searches
Gladly
Get hands-on. sign up for a live demo.
Gladly 101

<H4>

4^th level heading
Privacy overview

❌ Alt attributes

We found 23 images on this website.
23 ALT attributes are missing on your image tags.

Image	Image URL	Occurrences
	https://www.gladly.com/wp-content/uploads/2019/10/Logo-3.png	1
	https://www.gladly.com/wp-content/uploads/2019/10/Logo-1.png	1
	https://www.gladly.com/wp-content/uploads/2019/10/Logo-3.1.png	1
	https://www.gladly.com/wp-content/uploads/2019/10/Logo-4.png	1
	https://www.gladly.com/wp-content/uploads/2019/10/Logo-1.2.png	1
	https://www.gladly.com/wp-content/uploads/2019/10/Logo-2.png	1
	https://www.gladly.com/wp-content/uploads/2019/10/Logo-2.1.png	1
	https://www.gladly.com/wp-content/uploads/2019/10/Logo-1.1.png	1
	https://www.gladly.com/wp-content/uploads/2019/10/Logo-4.1.png	1
	https://www.gladly.com/wp-content/uploads/2019/10/Logo-1.3.png	1
	https://www.gladly.com/wp-content/uploads/2019/10/Logo-5.1.png	1
	https://www.gladly.com/wp-content/uploads/2019/10/Logo-3.2.png	1
	https://www.gladly.com/wp-content/uploads/2019/10/Logo-5.2.png	1
	https://www.gladly.com/wp-content/uploads/2019/10/Logo-5.3.png	1
	https://www.gladly.com/wp-content/uploads/2019/10/Radically_Personal.png	1
	https://www.gladly.com/wp-content/uploads/2019/10/Frame-15.png	1
	https://www.gladly.com/wp-content/uploads/2019/10/gladly-home3.png	1
	https://www.gladly.com/wp-content/uploads/2019/10/Gladly_Screengrab.png	1
	/wp-content/uploads/2019/09/Vector-3-2.png	1
	https://www.facebook.com/tr?id=370953830278138&ev=PageView&noscript=1	1
	https://www.facebook.com/tr?id=380071989559945&ev=PageView&noscript=1	1
	https://px.ads.linkedin.com/collect/?pid=1023906&fmt=gif	1
	https://bat.bing.com/action/0?ti=26061701&Ver=2&mid=17902137-2bdb-3ffc-5dc7-85274e2f4577&pi=0&lg=en-...	1

Alternative text allows you to add a description to an image.

Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.

It looks like you're missing alternative text for 23 images on gladly.com. Check your website to make sure it's specified for each image on the page.

LINKS

ⓘ There is a total of 42 links on the homepage of this website.

3 of which have the nofollow attribute, meaning that their destination should not be afforded any additional weight or ranking by search engines.

ⓘ Internal links : 31

Anchor	Type	URL
Report Your customers' expectations have changed. Have you? See the trends and insights gathered fro...	text	https://www.gladly.com/lp/customer-expectations-report/
Gladly	text	https://www.gladly.com/
Product	text	https://www.gladly.com/customer-service-support-software/
Customers	text	https://www.gladly.com/customer-spotlight-index/
Resources	text	https://www.gladly.com/resources/
Content and WebinarsIndispensable insights to modern customer service.	text	https://www.gladly.com/resources/
BlogThe newest thinking from leaders and learners.	text	https://www.gladly.com/latest/
Company	text	https://www.gladly.com/company/
CareersWe’re working on something amazing—join in.	text	https://www.gladly.com/careers/
CompanyMeet the team making customer service radically personal.	text	https://www.gladly.com/company/
Pricing	text	https://www.gladly.com/pricing/
	image	https://www.gladly.com/customer-spotlight/tumi/
	image	https://www.gladly.com/customer-spotlight/jetblue/
	image	https://www.gladly.com/customer-spotlight/native-shoes/
	image	https://www.gladly.com/customer-spotlight/joann/
	image	https://www.gladly.com/customer-spotlight/sonder/
	image	https://www.gladly.com/customer-spotlight/godiva/
Learn More	text	https://www.gladly.com/customer-service-support-software/
Enterprise Customer Service Platform	text	https://www.gladly.com/customer-service-support-software/
Customer Stories	text	https://www.gladly.com/customer-spotlight/tumi/
About	text	https://www.gladly.com/company/
Press	text	https://www.gladly.com/latest/category/press/
Blog	text	https://www.gladly.com/latest/
Careers	text	https://www.gladly.com/careers/
Contact Us	text	https://www.gladly.com/contact/
Privacy Policy	text	https://www.gladly.com/privacy-policy/
Terms of Use	text	https://www.gladly.com/terms-of-service/
2019 Customer Service Expectations Report	text	https://www.gladly.com/lp/customer-expectations-report/
Customer Service Resources	text	https://www.gladly.com/resources/
Sitemap	text	https://www.gladly.com/sitemap/
See what's changed here	text	https://www.gladly.com/privacy-policy/

ⓘ External links : 11

Anchor	Type	URL
One Montgomery Tower 1 Montgomery Street, Suite 900 San Francisco, CA 94104	text	https://goo.gl/maps/cmv3vah36qg2
No anchor	empty	https://www.linkedin.com/company/gladly-inc
No anchor	empty	https://twitter.com/gladly
	image	https://vimeo.com/380304114
See a Demo	text	https://go.gladly.com/group-demo
One Montgomery Tower 1 Montgomery Street, Suite 900 San Francisco, CA 94104	text, nofollow	https://goo.gl/maps/cmv3vah36qg2
LinkedIn	text, nofollow	https://www.linkedin.com/company/gladly-inc
Twitter	text, nofollow	https://twitter.com/gladly
Watch A Recording	text	https://go.gladly.com/demo
Gladly 101 Weekly Sign Up	text	https://go.gladly.com/group-demo-gladly101
Sign Up Now	text	https://go.gladly.com/group-demo-gladly101

DOMAIN REGISTRAR

ⓘ Domain Registrar	GANDI SAS
ⓘ Registration Date	05/12/2003 21 years, 5 months, 27 days ago
ⓘ Last Modified	04/07/2019 5 years, 7 months, 2 days ago
ⓘ Expiration Date	05/12/2020 Expired

Nameservers

Host	IP Address	Country
ns-451.awsdns-56.com	205.251.193.195	United States
ns-1564.awsdns-03.co.uk	205.251.198.28	United States
ns-723.awsdns-26.net	205.251.194.211	United States
ns-1391.awsdns-45.org	205.251.197.111	United States