✅ 9 criteria passed
❌ 2 criteria to solve
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Help Scout | Simple Customer Service Software and Education
https://helpscout.com
Make every customer service interaction a more human one. Use Help Scout. Trusted by over 10,000 businesses in 140 countries. Get started for free.
https://helpscout.com
Help Scout | Simple Customer Service Software and Education
Make every customer service interaction a more human one. Use Help Scout. Trusted by over 10,000 businesses in 140 countries. Get...
Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.
| Attribute | Value |
| ⓘ viewport | width=device-width,initial-scale=1 |
| ⓘ author | Help Scout |
| ⓘ robots | index,follow |
ⓘ The results of our semantic analysis are shown below using the website's language.
They are the main concepts covered by helpscout.com.
Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.
| Topics | |
Help Scout Confidence: 78% 
|
|
Customer service Confidence: 66%
|
|
Education Confidence: 64% 
|
|
|
Trust (emotion) Confidence: 64%
|
❌ helpscout.com website speed is normal. Page speed is important for visitors and search engines.
Get insights to improve your page loading time.
This domain loads at the median speed of 1.1 seconds.
helpscout.com is faster than approximately 74 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.
A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.
ⓘ This website is ranked #19.868 by Alexa.
This rank is traffic based. The lower the rank is, the better the domain is ranked.
| Country | Rank |
 Viet Nam |
#20.302 |
 India |
#9.905 |
 Egypt |
#23.077 |
 Bangladesh |
#5.007 |
 Malaysia |
#7.960 |
 Philippines |
#4.472 |
 Pakistan |
#25.646 |
 New Zealand |
#4.097 |
 United States of America |
#9.235 |
 Iran (Islamic Republic of) |
#56.131 |
 Australia |
#9.063 |
 Nigeria |
#13.829 |
 United Arab Emirates |
#13.002 |
 Greece |
#14.196 |
 Mexico |
#15.739 |
 Canada |
#3.428 |
Mobile Rendering
This website seems to be optimized for Mobile Visitors.
Phone
Tablet
A good text to HTML ratio is anywhere from 25 to 70%.
This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.
Great, we found headings on this page.
| Top level heading |
| Deliver great customer service |
| 2nd level heading |
| What you can do with helpscout |
| Connect help scout with all the things |
| 3rd level heading |
| Multi-channel support |
| Deliver instant answers |
| Keep everyone in the know |
| Find your vıps |
| Look smarter in meetings |
| Chat with customers |
| ıntegrations |
| Trusted by more than 10,000 businesses in 140 countries. |
| Our people make the difference. |
| Get started with helpscout |
| Tools for the world's most customer-centric businesses |
| 4th level heading |
| New to help scout? (2) |
| Platform |
| Learn |
| Company |
| Get help |
We found 56 images on this website.
1
ALT attributes are missing on your image tags.
| Image | Image URL | Occurrences |
| https://www.facebook.com/tr?id=463946200432443&ev=PageView&noscript=1 | 1 |
Alternative text allows you to add a description to an image.
Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.
It looks like you're missing alternative text for 1 images on helpscout.com. Check your website to make sure it's specified for each image on the page.
For a better readability, only the first 50 internal links are shown below.
| Anchor | Type | URL |
| No anchor | empty | / |
 |
image | /customer-messaging-platform/ |
 |
image | /knowledge-base/ |
 |
image | /in-app-messaging/ |
 |
image | /customer-management/ |
 |
image | /help-desk-reporting/ |
 |
image | /live-chat/ |
 |
image | /help-desk-integration/ |
| Company Plan Designed to grow with teams of 25+ | text | /company-plan/ |
| BlogCulture, learnings, and product updates | text | /blog/ |
| Success StoriesSee how other teams use Help Scout | text | /customers/ |
| Get a DemoHelp Scout tips, best practices, and Q&A | text | /classes/ |
| Contact UsGet in touch with our team | text | /contact/ |
| HelpULearn how to create exceptional customer experiences | text | /helpu/ |
| PlaylistsCustomer service insights, organized by theme | text | /helpu/playlists/ |
| GuidesDeep dives spanning the customer lifecycle | text | /resources/ |
| WebinarsLive and recorded sessions with industry experts | text | /webinars/ |
| Pricing | text | /pricing/ |
|
image | /customer-messaging-platform/ |
|
image | /in-app-messaging/ |
| Company Plan | text | /company-plan/ |
| Success Stories | text | /customers/ |
| Get a Demo | text | /classes/ |
| Blog | text | /blog/ |
| HelpU | text | /helpu/ |
| Guides | text | /resources/ |
| Webinars | text | /webinars/ |
 |
image | /help-desk-integration/slack/ |
 |
image | /help-desk-integration/hubspot/ |
 |
image | /help-desk-integration/mailchimp/ |
 |
image | /help-desk-integration/salesforce/ |
 |
image | /help-desk-integration/woocommerce/ |
 |
image | /help-desk-integration/jira/ |
 |
image | /help-desk-integration/shopify/ |
| View all Integrations | text | /help-desk-integration/ |
| Meet our customers | text | /customers/ |
| Training & Classes | text | /classes/ |
| Education from HelpU | text | /helpu/ |
| Customer Support | text | /customer-messaging-platform/ |
| Self-service | text | /knowledge-base/ |
| Messaging New | text | /in-app-messaging/ |
| Customer Management New | text | /customer-management/ |
| Reports | text | /help-desk-reporting/ |
| Integrations | text | /help-desk-integration/ |
| iOS & Android | text | /help-desk-app/ |
| More Features | text | /all-features/ |
| Customer Service Skills | text | /blog/customer-service-skills/ |
| Designing Knowledge Bases | text | /helpu/playlists/designing-knowledge-bases/ |
| Chat & Messaging | text | /helpu/playlists/chat-and-messaging/ |
| Customer Support Benchmarks | text | /helpu/playlists/benchmarking-support/ |
| Anchor | Type | URL |
| Help Center How-to articles about using Help Scout | text | https://docs.helpscout.com/ |
| Log in | text | https://secure.helpscout.net/dashboard/ |
| Free Trial | text | https://secure.helpscout.net/members/register/30/?utm_source=(direct)&utm_first_source=(direct) |
| Login | text | https://secure.helpscout.net/dashboard/ |
| Get started | text | https://secure.helpscout.net/members/register/30/?utm_source=(direct)&utm_first_source=(direct) |
| Brand Handbook | text | https://style.helpscout.com/ |
| Developers | text | https://developer.helpscout.com/ |
| Help Docs | text | https://docs.helpscout.com/ |
| Status 99.99% | text | https://status.helpscout.com/ |
| No anchor | empty | https://twitter.com/helpscout |
| No anchor | empty | https://www.facebook.com/helpscout |
| No anchor | empty | https://www.linkedin.com/company/help-scout |
 |
image | https://bcorporation.net/directory/help-scout |
| ⓘ Domain Registrar | GOOGLE LLC |
| ⓘ Registration Date | 08/19/2009 15 years, 3 months, 1 day ago |
| ⓘ Last Modified | 08/19/2019 5 years, 3 months, 1 day ago |
| ⓘ Expiration Date | 08/19/2020 Expired |
| Host | IP Address | Country |
| ns-1110.awsdns-10.org | 205.251.196.86 | United States |
| ns-1677.awsdns-17.co.uk | 205.251.198.141 | United States |
| ns-471.awsdns-58.com | 205.251.193.215 | United States |
| ns-823.awsdns-38.net | 205.251.195.55 | United States |
| Domain |
Others (27.2%)
France
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