Whois & Analysis for hiverhq.com

Email management is a specific field of communications management for managing high volumes of inbound electronic mail received by organizations.

Today, email management is an essential component of customer service management.

Customer service call centers currently employ email response management agents along with telephone support agents, and typically use software solutions to manage emails.

Electronic mail, or email, is a method of exchanging digital messages between people using digital devices such as computers and mobile phones.

Email first entered substantial use in the 1960s and by the mid-1970s had taken the form now recognized as email.

Email operates across computer networks, which today is primarily the Internet.

Some early email systems required the author and the recipient to both be online at the same time, in common with instant messaging.

Today's email systems are based on a store-and-forward model.

Email servers accept, forward, deliver, and store messages.

Neither the users nor their computers are required to be online simultaneously; they need to connect only briefly, typically to a mail server or a webmail interface, for as long as it takes to send or receive messages.

Collaboration is the process of two or more people or organizations working together to realize or achieve something successfully.

Collaboration is very similar to, but more closely aligned than, cooperation.

Most collaboration requires leadership, although the form of leadership can be social within a decentralized and egalitarian group.

Teams that work collaboratively can obtain greater resources, recognition and reward when facing competition for finite resources.