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❌ 3 criteria to solve
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Institute of Customer Service | Customer Service Accreditation
https://instituteofcustomerservice.com
We are the independent, professional membership body for customer service. We provide market insight for the customer service industry as well as setting and raising...
https://instituteofcustomerservice.com
Institute of Customer Service | Customer Service Accreditation
We are the independent, professional membership body for customer service. We provide market insight for the customer service indu...
Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.
| Attribute | Value |
| ⓘ viewport | width=device-width, initial-scale=1 |
ⓘ The results of our semantic analysis are shown below using the website's language.
They are the main concepts covered by instituteofcustomerservice.com.
Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.
| Topics | |
Institute of Customer Service Confidence: 75% 
|
|
Tertiary sector of the economy Confidence: 64%
|
✅ instituteofcustomerservice.com website speed is normal. Page speed is important for visitors and search engines.
Get insights to improve your page loading time.
This domain loads at the median speed of 2.2 seconds.
instituteofcustomerservice.com is faster than approximately 42 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.
A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.
ⓘ This website is ranked #1.657.359 by Alexa.
This rank is traffic based. The lower the rank is, the better the domain is ranked.
Mobile Rendering
This website seems to be optimized for Mobile Visitors.
Phone
Tablet
A good text to HTML ratio is anywhere from 25 to 70%.
This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.
Great, we found headings on this page.
| Top level heading |
| What's happening at the ınstitute |
| Latest customer service news |
| 2nd level heading |
| The ınstitute of customer service |
| Latest research |
| Customer service news |
| Latest from the blog |
| Follow our channel |
| Great people we work with |
| 3rd level heading |
| Are you connected? recruiting, developing and retaining the skills for customer service excellence |
| Customer satisfaction with tourism sector remains high (2) |
| The service opportunity in 2020 |
| Uk’s worst street for broadband speed 800 times slower than the fastest |
| Plum users complain about withdrawal issues |
| 4th level heading |
| We are the independent, professional membership body for customer service. |
| Are you looking for market insight? |
| Are you looking to set and raise your standards? |
| Are you looking for organisational membership? |
| Events |
| The ınstitute of customer service academy |
| Citizens and customers: what are the key learnings from the report? |
| These organisations are already members. join them today. |
| Follow us |
| Call us |
| Sign up to our newsletter |
We found 25 images on this website.
7
ALT attributes are missing on your image tags.
| Image | Image URL | Occurrences |
| https://fast.wistia.com/embed/medias/ude1qdvbuc/swatch | 1 | |
 |
/assets/images/home/brain.png | 1 |
 |
/assets/images/home/standards.png | 1 |
 |
/assets/images/home/membership.png | 1 |
 |
/assets/images/home/events.png | 1 |
 |
/assets/images/home/academy.png | 1 |
| - | data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw== | 1 |
Alternative text allows you to add a description to an image.
Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.
It looks like you're missing alternative text for 7 images on instituteofcustomerservice.com. Check your website to make sure it's specified for each image on the page.
For a better readability, only the first 50 internal links are shown below.
| Anchor | Type | URL |
| Virtual Learning Environment login | text | https://www.instituteofcustomerservicequalifications.com/ |
| No anchor | empty | https://twitter.com/instituteofcs |
| No anchor | empty | https://www.youtube.com/user/instituteofcs |
| No anchor | empty | https://www.linkedin.com/company/institute-of-customer-service?trk=cp_followed_name_institute-of-cus... |
| Bozboz | text | http://www.bozboz.co.uk |
| More info | text | http://wikipedia.org/wiki/http_cookie |
| Cookie Info Script | text | https://cookieinfoscript.com |
| ⓘ Domain Registrar | REGISTER SPA |
| ⓘ Registration Date | 12/17/2002 21 years, 11 months, 7 days ago |
| ⓘ Last Modified | 12/13/2017 6 years, 11 months, 11 days ago |
| ⓘ Expiration Date | 12/17/2019 Expired |
| Host | IP Address | Country |
| amy.ns.cloudflare.com | 2400:cb00:2049:1::adf5:3a65 |  United States |
| woz.ns.cloudflare.com | 2606:4700:58::adf5:3b96 | United States |
| Domain |
SOCIAL MEDIA PRESENCE
It's a good start.
You should focus on obtaining more social shares to improve your overall SEO strategy. Check out these tips to build a better social media presence.