Whois & Analysis for kickserv.com

Field service management (FSM) refers to the management of a company's resources employed at or en route to the property of clients, rather than on company property.

Examples include locating vehicles, managing worker activity, scheduling and dispatching work, ensuring driver safety, and integrating the management of such activities with inventory, billing, accounting and other back-office systems.

FSM most commonly refers to companies who need to manage installation, service or repairs of systems or equipment.

It can also refer to software and cloud-based platforms that aid in field service management.

Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers.

It tries to analyze data about customers' history with a company and to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

Business software or a business application is any software or set of computer programs used by business users to perform various business functions.

These business applications are used to increase productivity, to measure productivity and to perform other business functions accurately.

A schedule, often called a rota or roster, is a list of employees, and associated information e.g. location, working times, responsibilities for a given time period e.g. week, month or sports season.