✅ 10 criteria passed
❌ 1 criteria to solve
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Customer Support Management and Help Desk Software With Chat | LiveAge...
https://ladesk.com
Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.
https://ladesk.com
Customer Support Management and Help Desk Software With Chat | LiveAge...
Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.
Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.
| Attribute | Value |
| ⓘ viewport | width=device-width, initial-scale=1.0, maximum-scale=1.0, shrink-to-fit=no |
| ⓘ robots | max-snippet:-1, max-image-preview:large, max-video-preview:-1 |
ⓘ The results of our semantic analysis are shown below using the website's language.
They are the main concepts covered by ladesk.com.
Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.
| Topics | |
Help desk software Confidence: 82% 
|
|
Customer service Confidence: 74%
|
|
Customer support Confidence: 74%
|
|
Online chat Confidence: 69%
|
✅ ladesk.com website speed is normal. Page speed is important for visitors and search engines.
Get insights to improve your page loading time.
This domain loads at the median speed of 3.2 seconds.
ladesk.com is faster than approximately 21 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.
A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.
ⓘ This website is ranked #15.755 by Alexa.
This rank is traffic based. The lower the rank is, the better the domain is ranked.
| Country | Rank |
 India |
#13.338 |
 Bangladesh |
#8.468 |
 Turkey |
#31.875 |
 Philippines |
#4.669 |
 Guadeloupe |
#21 |
 United States of America |
#9.527 |
 Curaçao |
#25 |
 Saudi Arabia |
#10.256 |
 Canada |
#4.146 |
Mobile Rendering
This website seems to be optimized for Mobile Visitors.
Phone
Tablet
A good text to HTML ratio is anywhere from 25 to 70%.
This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.
Great, we found headings on this page.
| Top level heading |
| Omnichannel communication with liveagent |
| 2nd level heading |
| We reinvented the way companies help customers |
| All communication channels in one place |
| Give your team all tools for one price |
| Are you losing your zen?not feeling fresh enough? |
| You will be in good hands! |
| Building your liveagent... |
| We are currently building your liveagent dashboard... |
| 3rd level heading |
| Email ticketing |
| Real time live chat |
| Voice and video calls |
| Social media channels |
| Try it free |
| Subscribe to our newsletter |
| 4th level heading |
| Liveagent |
| Customers |
| Support |
| Company |
| Learn |
| ınstallation status |
We found 21 images on this website.
18
ALT attributes are missing on your image tags. The issue affects 4 actual different images that could be loaded more than once in your page.
| Image | Image URL | Occurrences |
 |
https://cdn.liveagent.com/app/uploads/2019/09/logo-clients-forbes.svg | 1 |
 |
https://cdn.liveagent.com/app/uploads/2019/09/logo-clients-airbus.svg | 1 |
| - | data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7 | 15 |
| https://bat.bing.com/action/0?ti=17000472&Ver=2&mid=5bc19e55-406b-2f0f-379e-911c18f8f186&pi=0&lg=en-... | 1 |
Alternative text allows you to add a description to an image.
Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.
It looks like you're missing alternative text for 18 images on ladesk.com. Check your website to make sure it's specified for each image on the page.
For a better readability, only the first 50 internal links are shown below.
| Anchor | Type | URL |
 |
image | https://www.liveagent.com/ |
| Help Desk | text | /help-desk-software/ |
| Live Chat | text | /live-chat-software/ |
| Call Center | text | /call-center-software/ |
| Social Media | text | /social-media-customer-service/ |
| Knowledge Base | text | /knowledge-base-software/ |
| Customer PortalCompanies have access to their own portal for customers. | text | /customer-portal-software/ |
| Features | text | /features/ |
| Integrations | text | /integrations/ |
| Alternatives | text | /alternatives/ |
| Industry Solutions | text | /industry/ |
| Business Solutions | text | /business/ |
| NicereplyEmpower your help desk with satisfaction surveys | text | /integrations/nicereply/ |
| Blog | text | /blog/ |
| Academy | text | /academy/ |
| Webinars | text | /webinars/ |
| Use Cases | text | /use-case-scenarios/ |
| About | text | /about/ |
| Awards | text | /awards/ |
| Success Stories | text | /customers/ |
| Why LiveAgent | text | /why-liveagent/ |
| GlossaryLearn the basics. Customer service terms, all in one place. | text | /customer-support-glossary/ |
| Pricing | text | /pricing/ |
| Request Demo | text | /demo/ |
| Free Trial | text | /trial/ |
| Get Started | 14 days free | text | /trial/ |
| Read more... | text | /ticketing-software/ |
| Read more... | text | /live-chat-software/ |
| Read more... | text | /call-center-software/ |
| Read more... | text | /social-media-customer-service/ |
| Compare Plans | text | /pricing/ |
| Start now | text | /trial/ |
| Compare alternatives | text | /alternatives/ |
| Trustpilot | text | /awards/ |
| GetApp | text | /awards/ |
| G2 crowd | text | /awards/ |
| Try it now for free | text | /trial |
| - | image | /awards/ |
| Demo | text | /demo/ |
| Customer Reviews | text | /customers/ |
| About Us | text | /about/ |
| Awards & Certificates | text | /awards/ |
| Partner With Us | text | /partner-with-us/ |
| VoIP Partners | text | /voip-partners/ |
| Affiliate Program | text | /affiliate-program/ |
| Glossary | text | /customer-support-glossary/ |
| +421 2 33 456 826 | text | tel:+421 2 33 456 826 |
| +1-888-257-8754 | text | tel:+1-888-257-8754 |
| +1-551-230-6443 | text | tel:+1-551-230-6443 |
| Terms & Conditions | text | /terms-and-conditions/ |
| Anchor | Type | URL |
| Knowledge BaseKnowledge is power. Discover LiveAgent’s opportunities. | text | https://support.liveagent.com/ |
| Support Portal | text | https://support.liveagent.com/ |
| Support Forum | text | https://support.liveagent.com/238595-forum |
| Bug Tracker | text | https://github.com/qualityunit/la-public |
| Change Log | text | https://dev.ladesk.com/ |
| Performance Status | text | https://support.liveagent.com/936636-liveagent-performance-status-page |
| No anchor | empty | https://www.instagram.com/liveagent/ |
| No anchor | empty | https://www.facebook.com/liveagent/ |
| No anchor | empty | https://twitter.com/liveagent |
| No anchor | empty | https://www.linkedin.com/company/liveagent/ |
| No anchor | empty | https://www.youtube.com/channel/ucsg5trycdozs6jklf66tabg |
| ⓘ Domain Registrar | WILD WEST DOMAINS, LLC |
| ⓘ Registration Date | 05/01/2011 13 years, 6 months, 8 days ago |
| ⓘ Last Modified | 04/26/2016 8 years, 6 months, 12 days ago |
| ⓘ Expiration Date | 05/01/2025 5 months, 27 days from now |
| Host | IP Address | Country |
| pdns1.qualityunit.com | 85.90.246.166 |  Germany |
| pdns2.qualityunit.com | 66.175.219.152 | United States |
Others (34%)
SOCIAL MEDIA PRESENCE
You're doing quiet good on social media!
Social shares are a key signal, among many others, that search engines use to evaluate the rankings of a website. Asking people to share your pages, adding visible social share buttons and make great quality content are 3 of the most powerful ways to grow your social presence.