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Whois & Analysis for ladesk.com

Dec 22, 2019 7:00 am UTC

DOMAIN OWNER WHOIS

The owner has chosen to keep his whois contact information private.
Desktop screen Desktop screenshot for ladesk.com
90

10 criteria passed
1 criteria to solve

PERFORMANCE OPPORTUNITIES

Fill the missing alt attributes on your images.
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OVERVIEW

• Domain Owner
Private
• Category
Technology & Computing  >  Email / Chat / Messaging
• Online since
• Age
13 years, 7 months, 18 days
• Alexa Rank
#15.755, ladesk.com is in the world's top 20.000 websites!

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TECHNICAL SEO & SECURITY

Redirection
ladesk.com redirects to https://liveagent.com
SSL Certificate
This website is not SSL secured (HTTPS), the certificate issued by DigiCert Inc has expired on July 16, 2020.
Title Tag
Customer Support Management and Help Desk Software With Chat | LiveAgent
Length: 72 (recommended: 10 to 70)
Meta Description
Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.
Length: 102 (recommended: 50 to 160)
Google preview
Desktop Version

Customer Support Management and Help Desk Software With Chat | LiveAge...

https://ladesk.com

Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.

Mobile Version

https://ladesk.com

Customer Support Management and Help Desk Software With Chat | LiveAge...

Great customer service starts with better Help Desk Software. Get started with LiveAgent in 5 minutes.

Encoding
Great, language/character encoding is specified: utf-8
URL Resolve

Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.

URL Parameters
Great, the domain URLs look clean.
Attribute Value
viewport width=device-width, initial-scale=1.0, maximum-scale=1.0, shrink-to-fit=no
robots max-snippet:-1, max-image-preview:large, max-video-preview:-1

SEMANTIC ANALYSIS

The results of our semantic analysis are shown below using the website's language.

They are the main concepts covered by ladesk.com.

Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.

Topics
Help desk software Confidence: 82% Arrow up

Help desk software refers to a computer program that enables customer-care operators keep track of user requests and deal with other customer-care-related issues.

It is what makes customer-care service efficient and enterprising.

Customer service Confidence: 74% Arrow up

Customer service is the provision of service to customers before, during and after a purchase.

The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".

Customer support Confidence: 74% Arrow up

Customer support is a range of customer services to assist customers in making cost effective and correct use of a product.

It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.

Online chat Confidence: 69% Arrow up

Online chat may refer to any kind of communication over the Internet that offers a real-time transmission of text messages from sender to receiver.

Chat messages are generally short in order to enable other participants to respond quickly.

Thereby, a feeling similar to a spoken conversation is created, which distinguishes chatting from other text-based online communication forms such as Internet forums and email.

Online chat may address point-to-point communications as well as multicast communications from one sender to many receivers and voice and video chat, or may be a feature of a web conferencing service.

WEBSITE SPEED

ladesk.com website speed is normal. Page speed is important for visitors and search engines.

Get insights to improve your page loading time.

Page Loading Time

3.2s

This domain loads at the median speed of 3.2 seconds.

Speed Percentile

21%

ladesk.com is faster than approximately 21 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.

A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.

PAGESPEED INSIGHTS

Page on which speed is tested live:

Chrome User Experience Report Results

Lighthouse Results

TRAFFIC

This website is ranked #15.755 by Alexa.

This rank is traffic based. The lower the rank is, the better the domain is ranked.

Daily visitors by country

  • ladesk.com daily visitors distribution - Total: 9 countries
  • Flag for IndiaIndia (12.3%)
  • Flag for GuadeloupeGuadeloupe (4.7%)
  • Flag for United States of AmericaUnited States of America (34.1%)
  • Flag for CuraçaoCuraçao (4.4%)
  • Flag for CanadaCanada (10.5%)
  • Flaf icon for other countryOthers (34%)

Traffic country ranks

Country Rank
Flag for IndiaIndia #13.338
Flag for BangladeshBangladesh #8.468
Flag for TurkeyTurkey #31.875
Flag for PhilippinesPhilippines #4.669
Flag for GuadeloupeGuadeloupe #21

LAYOUT

Doctype HTML5 Arrow Responsive website, mobile-friendly. Arrow

Mobile Rendering

This website seems to be optimized for Mobile Visitors.

Phone
How ladesk.com looks like on a mobile device such as an iPhone.

Tablet
How ladesk.com looks like on a tablet such as an iPad.

Main colors used

These are the main HTML color codes used by this website. Arrow
  • 80% #ffffff
  • 12% #f0f0f0
  • 1% #f0a030
  • 1% #fffff0
  • 1% #f0b0b0
  • 1% #fff0e0
  • 1% #ffb0b0
  • 1% #00a0d0
  • 0% #f0ffff
  • 0% #ffb020
  • 0% #10a0d0
  • 0% #fff0c0

Text/code ratio

ladesk.com's text/code ratio is 7.40%. It's a bit low. Consider raising it by adding more text content of value for your visitors, or keeping your code clean.
Text / Code Ratio 7.40%

A good text to HTML ratio is anywhere from 25 to 70%.

This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.

Main HTML tags

Headings Arrow up

Great, we found headings on this page.

  • <H1> 1
  • <H2> 7
  • <H3> 6
  • <H4> 6
  • <H5> 0
  • <H6> 0
<H1>
Top level heading
Omnichannel communication with liveagent
<H2>
2nd level heading
We reinvented the way companies help customers
All communication channels in one place
Give your team all tools for one price
Are you losing your zen?not feeling fresh enough?
You will be in good hands!
<H3>
3rd level heading
Email ticketing
Real time live chat
Voice and video calls
Social media channels
Try it free
<H4>
4th level heading
Liveagent
Customers
Support
Company
Learn
Alt attributes Arrow up

We found 21 images on this website.
18 ALT attributes are missing on your image tags. The issue affects 4 actual different images that could be loaded more than once in your page.

Alternative text allows you to add a description to an image.

Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.

It looks like you're missing alternative text for 18 images on ladesk.com. Check your website to make sure it's specified for each image on the page.

SOCIAL MEDIA PRESENCE

This is an overview of your homepage shares on social networks.

You're doing quiet good on social media!

Social shares are a key signal, among many others, that search engines use to evaluate the rankings of a website. Asking people to share your pages, adding visible social share buttons and make great quality content are 3 of the most powerful ways to grow your social presence.

  • Facebook iconFacebook
  • Total Engagement 166
  • Likes 6
  • Shares 156
  • Comments 4

DOMAIN REGISTRAR

Domain Registrar WILD WEST DOMAINS, LLC
Registration Date 05/01/2011 13 years, 7 months, 18 days ago
Last Modified 04/26/2016 8 years, 7 months, 22 days ago
Expiration Date 05/01/2025 4 months, 17 days from now
Nameservers Arrow up
Host IP Address Country
pdns1.qualityunit.com 85.90.246.166 Flag for GermanyGermany
pdns2.qualityunit.com 66.175.219.152 Flag for United StatesUnited States

SERVER DETAILS

Server map
  • Service Provider (ISP)
  • Linode, LLC
  • IP Address
  • 85.90.246.86
  • Country
  • Flag for GermanyGermany
  • Region
  • Hesse , Frankfurt am Main
  • Latitude and Longitude
  • 50.1188 : 8.6843

TECHNOLOGY & COMPUTING > EMAIL / CHAT / MESSAGING COMPETITORS IN GERMANY

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