livezilla.net Domain Owner Whois and Analysis

DOMAIN OWNER WHOIS

ⓘ The owner has chosen to keep his whois contact information private.

• Contact Name

REDACTED FOR PRIVACY

• Organization

REDACTED FOR PRIVACY

• Address

REDACTED FOR PRIVACY, REDACTED FOR PRIVACY, REDACTED FOR PRIVACY

• City

REDACTED FOR PRIVACY

• Zip Code

REDACTED FOR PRIVACY

• State

REDACTED FOR PRIVACY

• Country Code

REDACTED FOR PRIVACY

• Phone Number

REDACTED FOR PRIVACY ext: REDACTED FOR PRIVACY

• Email

Show email

• Domain Registrar

Hetzner Online GmbH
See Domain Dates and Nameservers
See Server Details

SEO SCORE

livezilla.net
Make your link ↑ do-follow

✅ 8 criteria passed
❌ 3 criteria to solve

PERFORMANCE OPPORTUNITIES

Make your title tag clear, concise and include your most important keywords.

Fill the missing alt attributes on your images.

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OVERVIEW

• Domain Owner

Private

• Category

Technology & Computing

• Online since

April 23, 2005 Explore Wayback Machine

• Age

19 years, 3 days

• Alexa Rank

#146.118, livezilla.net is in the world's top 1 million websites

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TECHNICAL SEO & SECURITY

❌ SSL Certificate

This website is not SSL secured (HTTPS), the certificate issued by DigiCert Inc has expired on July 8, 2020.

❌ Title Tag

LiveZilla Live Chat, Live Support, Ticket System and Customer Support Software for your website
Length: 95 (recommended: 10 to 70)

✅ Meta Description

LiveZilla Live Support Software featuring Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats and Operator to Operator Chats.
Length: 168 (recommended: 50 to 160)

ⓘ Google preview

Desktop Version

LiveZilla Live Chat, Live Support, Ticket System and Customer Support...

https://livezilla.net

LiveZilla Live Support Software featuring Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats and Operator to Operator Cha...

Mobile Version

https://livezilla.net

LiveZilla Live Chat, Live Support, Ticket System and Customer Support...

LiveZilla Live Support Software featuring Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam...

✅ Encoding

Great, language/character encoding is specified: utf-8

✅ URL Resolve

Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.

URL	Resolved URL
http://livezilla.net	https://www.livezilla.net/home/en/
https://livezilla.net	https://www.livezilla.net/home/en/
http://www.livezilla.net	https://www.livezilla.net/home/en/
https://www.livezilla.net	https://www.livezilla.net/home/en/

✅ Robots.txt

https://livezilla.net/robots.txt

✅ URL Parameters

Great, the domain URLs look clean.

Attribute	Value
ⓘ robots	INDEX,FOLLOW
ⓘ rating	general
ⓘ author	LiveZilla GmbH
ⓘ viewport	width=device-width, initial-scale=1.0, maximum-scale=1.0, user-scalable=no

SEMANTIC ANALYSIS

ⓘ The owner has associated the following topics to the website.

ⓘ The results of our semantic analysis are shown below using the website's language.

They are the main concepts covered by livezilla.net.

Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.

Topics

Issue tracking system Confidence: 88%

An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. A support ticket should include vital information for the account involved and the issue encountered. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".

Webcam Confidence: 83%

. A webcam is a video camera that feeds or streams its image in real time to or through a computer to a computer network. When "captured" by the computer, the video stream may be saved, viewed or sent on to other networks via systems such as the internet, and emailed as an attachment. When sent to a remote location, the video stream may be saved, viewed or on sent there. Unlike an IP camera (which connects using Ethernet or Wi-Fi), a webcam is generally connected by a USB cable, or similar cable, or built into computer hardware, such as laptops.

Online chat Confidence: 79%

Online chat may refer to any kind of communication over the Internet that offers a real-time transmission of text messages from sender to receiver. Chat messages are generally short in order to enable other participants to respond quickly. Thereby, a feeling similar to a spoken conversation is created, which distinguishes chatting from other text-based online communication forms such as Internet forums and email. Online chat may address point-to-point communications as well as multicast communications from one sender to many receivers and voice and video chat, or may be a feature of a web conferencing service.

Customer support Confidence: 75%

Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.

Streaming media Confidence: 73%

Streaming media is multimedia that is constantly received by and presented to an end-user while being delivered by a provider. The verb "to stream" refers to the process of delivering or obtaining media in this manner; the term refers to the delivery method of the medium, rather than the medium itself, and is an alternative to file downloading, a process in which the end-user obtains the entire file for the content before watching or listening to it.

WEBSITE SPEED

✅ livezilla.net website speed is normal. Page speed is important for visitors and search engines.

Get insights to improve your page loading time.

Page Loading Time

0.8s

This domain loads at the median speed of 0.8 seconds.

Speed Percentile

86%

livezilla.net is faster than approximately 86 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.

A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.

PAGESPEED INSIGHTS

Page on which speed is tested live:

Chrome User Experience Report Results

Lighthouse Results

TRAFFIC

ⓘ This website is ranked #146.118 by Alexa.

This rank is traffic based. The lower the rank is, the better the domain is ranked.

Daily visitors by country

Viet Nam (9.4%)
India (17.1%)
Turkey (4.6%)
Pakistan (5.1%)
United States of America (18.4%)
Iran (Islamic Republic of) (9.4%)
Others (36%)

Traffic country ranks

Country	Rank
Viet Nam	#18.042
India	#84.808
Turkey	#55.464
Pakistan	#44.760
United States of America	#129.052
Iran (Islamic Republic of)	#38.196

LAYOUT

ⓘ Doctype HTML5

ⓘ Responsive website, mobile-friendly.

Mobile Rendering

This website seems to be optimized for Mobile Visitors.

Phone
How livezilla.net looks like on a mobile device such as an iPhone.

Tablet
How livezilla.net looks like on a tablet such as an iPad.

Main colors used

ⓘ These are the main HTML color codes used by this website.

57% #ffffff
17% #f0f0f0
10% #9060c0
6% #8070b0
1% #a070c0
1% #fffff0
1% #f0ffff
1% #f0f0ff
1% #70b030
1% #a090d0
1% #f0fff0
1% #d0e0f0

Text/code ratio

ⓘ livezilla.net's text/code ratio is 18.61%. It's a bit low. Consider raising it by adding more text content of value for your visitors, or keeping your code clean.

Text / Code Ratio 18.61%

A good text to HTML ratio is anywhere from 25 to 70%.

This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.

Main HTML tags

✅ Headings

Great, we found headings on this page.

<H1> 16
<H2> 15
<H3> 0
<H4> 33
<H5> 38
<H6> 0

<H1>

Top level heading
The flexible customer support software.
Meet tom.
Built with your favourite open source products
When data privacy matters.
Don't like reading manuals?
ıntegrates with any website.
Really fits anywhere.
Multi-language support
Start chatting with your website visitors today.
Speak your customers language
More helping. less typing.
A straightforward ticket system.
Answer recurring enquiries with no typing.
Custom fields
Do you know what's happening on your website?
Need some overview?

<H2>

2^nd level heading
Trusted by fortune 500 companies, top universities and over 15,000 users.
Discover why he chose livezilla for his customer support.
Trusted software based on trusted software
Your website. your customers. your data.
We neither.
(ıncluding yours)
30+ languages included
The best way to say 'hello'.
(our real-time translator will help)
Answer frequently asked questions using shortcuts.
ıncrease efficiency without adding complexity.
Don't waste time formatting emails or typing the same answer over and over again.
Request the information needed to provide outstanding support.
See instantly, who's on your site.
Yearly, monthly and daily reports covering chats, tickets and website visitors.

<H4>

For a better readability, only the first 20 <H4> tags are shown below.

4^th level heading
ınstalls on your server and domain
Respects customer's (data) privacy
Perpetual licensing
Help desk based on php and mysql
Runs on any webserver
Highly customizable
All customer data remains on your server
Works without cookies
Masked ıp addresses
Step-by-step guides and wizards
Preconfigured ınstallation
Complete installation in 15 minutes
No modules required
ındividual chat buttons
No hard-coded texts
Persistent changes
Language packs included
Guı text-editor included
Automatic language detection
Pro-active (automated) chat ınvites

<H5>

For a better readability, only the first 20 <H5> tags are shown below.

5^th level heading
Flawless ıntegration, full control, no compromises
All data remains on your server
No subscription, no running expenses
Fast, flexible and pragmatic
Just install php and mysql if you haven't already
Full access to php code with any version
No third party access whatsoever
No data processing contract required
To comply with data privacy and security regulations
ıntuitive interface that speaks your language
Complete setup in just a few clicks
Simply add a code snippet to your footer
For each of your websites
All texts can be modified
One click to download and install
No file editing needed
Let you visitors know you are there
All texts of the software can be changed
Visitors will receive a chat transcript email
ıntegrated feedback

❌ Alt attributes

We found 21 images on this website.
19 ALT attributes are missing on your image tags.

Image	Image URL	Occurrences
	../../_images/intro/livezilla_devices_multiplatform.jpg	1
	./../../_images/references_1.png	1
	./../../_images/references_2.png	1
	./../../_images/references_3.png	1
	../../_images/intro/v0_explainer.png	1
	../../_images/intro/22_opensource.png	1
	../../_images/intro/33_privacy.png	1
	../../_images/intro/44_installation.png	1
	../../_images/intro/55_livezilla_integration.png	1
	../../_images/intro/66_ui_integration.png	1
	../../_images/intro/77_livezilla_multi_language.png	1
	../../_images/intro/18_chat_invite.png	1
	../../_images/intro/20_chat_auto_translation.png	1
	../../_images/intro/19_chat_shortcuts.png	1
	../../_images/intro/f2_tickets.png	1
	../../_images/intro/f2b_ticket_efficiency.png	1
	../../_images/intro/f2a_custom_fields.png	1
	../../_images/intro/f3_livezilla_visitor_monitoring.png	1
	../../_images/intro/f4_livezilla_reports.png	1

Alternative text allows you to add a description to an image.

Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.

It looks like you're missing alternative text for 19 images on livezilla.net. Check your website to make sure it's specified for each image on the page.

LINKS

ⓘ There is a total of 45 links on the homepage of this website.

ⓘ Internal links : 34

Anchor	Type	URL
	image	./../../home/en/
	image	./../../home/en/
data privacy statement	text	./../../disclaimer/en/
1-Click Demo	text	./../../livedemo/en/
DE	text	./../de/
sign in	text	../../shop/en/?action=login
register	text	../../shop/en/?action=login
No anchor	empty	../../shop/en/?action=menu
Features	text	./../../features/en/
Install	text	../../getstarted/en/
Pricing	text	./../../shop/en/?action=preview
Download	text	./../../downloads/en/
Blog	text	../../blog/en/
Live Chats	text	./../../live-chat-software/en/
Ticket System	text	./../../features-tickets-help-desk/en/
Visitor Monitoring	text	./../../features-real-time-visitor-monitoring/en/
Update	text	./../../update-livezilla-server/en/
Read more	text	./../../reviews/en/
Download LiveZilla 8.x	text	./../../downloads/pubfiles/livezilla_server_8.0.1.5.zip
No anchor	empty	./../../downloads/en/
Free Version	text	./../../shop/en/?action=preview&free=1
What our users say	text	./../../reviews/en/
Change Log	text	./../../changelog/en/
Update Guide	text	./../../update-livezilla-server/en/
Troubleshooting	text	./../../support/en/
Support	text	./../../support/en/
Installation Guide	text	./../../getstarted/en/
Data API	text	./../../apiv2/en/?api_section=general
Chat BOT API	text	./../../chatbotapi/en/
Widget API	text	./../../widgetapi/en/
Profile	text	./../../profile/en/
Contact	text	./../../support/en/
Data Privacy	text	./../../disclaimer/en/
Deutsch	text	./../de/

ⓘ External links : 11

Anchor	Type	URL
Knowledge Base	text	https://chat.livezilla.net/knowledgebase.php?s=mq__&etc=ızgxndlhnq__&ptl=en
PHP	text	http://php.net/
MySQL	text	http://mysql.com/
No anchor	empty	https://itunes.apple.com/app/livezilla/id710516100?mt=8
No anchor	empty	https://play.google.com/store/apps/details?id=net.livezilla.mobile.client
Road Map	text	http://roadmap.livezilla.net/
Request a feature	text	http://livezilla.idea.informer.com/
News	text	https://www.facebook.com/livezilla.gmbh
No anchor	empty	https://www.facebook.com/livezilla.gmbh
No anchor	empty	http://twitter.com/livezilla_net
W3C HTML	text	http://validator.w3.org/check?uri=referer

DOMAIN REGISTRAR

ⓘ Domain Registrar	HETZNER ONLINE GMBH
ⓘ Registration Date	04/23/2005 19 years, 3 days ago
ⓘ Last Modified	04/24/2019 5 years, 3 days ago
ⓘ Expiration Date	04/23/2020 Expired