Whois & Analysis for mojohelpdesk.com

G Suite (formerly Google Apps for Work and Google Apps for Your Domain) is a brand of cloud computing, productivity and collaboration tools, software and products developed by Google, launched on August 28, 2006.

G Suite comprises Gmail, Hangouts, Calendar, and Google+ for communication; Drive for storage; Docs, Sheets, Slides, Forms, and Sites for collaboration; and, depending on the plan, an Admin panel and Vault for managing users and the services.

It also includes the digital interactive whiteboard Jamboard.

Active Directory (AD) is a directory service that Microsoft developed for Windows domain networks.

It is included in most Windows Server operating systems as a set of processes and services.

Initially, Active Directory was only in charge of centralized domain management.

Starting with Windows Server 2008, however, Active Directory became an umbrella title for a broad range of directory-based identity-related services.

An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization.

Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees.

A support ticket should include vital information for the account involved and the issue encountered.

An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data.

An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa.

Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".

Help desk software refers to a computer program that enables customer-care operators keep track of user requests and deal with other customer-care-related issues.

It is what makes customer-care service efficient and enterprising.

Google is an American multinational technology company specializing in Internet-related services and products.

These include online advertising technologies, search, cloud computing, software, and hardware.