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Whois & Analysis for niceincontact.com

Dec 2, 2019 9:59 am UTC

DOMAIN OWNER WHOIS

The owner has chosen to keep his whois contact information private.
• Contact Name
Registration Private
• Organization
Domains By Proxy, LLC
• Address
DomainsByProxy.com, 14455 N. Hayden Road
• City
Scottsdale
• Zip Code
85260
• State
Arizona
• Country Code
US
• Phone Number
• Domain Registrar
Desktop screen Desktop screenshot for niceincontact.com
79

9 criteria passed
2 criteria to solve

PERFORMANCE OPPORTUNITIES

Make your meta description eloquent and appealing, neither too short nor too long.
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Fill the missing alt attributes on your images.
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OVERVIEW

• Domain Owner
Private
• Category
Business  >  Business Software
• Online since
August 6, 2017 Explore Wayback Machine
• Age
7 years, 3 months
• Alexa Rank
#69.988, niceincontact.com is in the world's top 100.000 websites!

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Guest Posting Rocket

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TECHNICAL SEO & SECURITY

SSL Certificate
This website is not SSL secured (HTTPS), the certificate issued by DigiCert Inc has expired on August 26, 2021.
Title Tag
The Cloud Contact Center Software Leader
Length: 40 (recommended: 10 to 70)
Meta Description
Move your business forward with NICE inContact's cloud contact center software. Our customer service solutions reduce costs, increase revenue & help strengthen your brand.
Length: 175 (recommended: 50 to 160)
Google preview
Desktop Version

The Cloud Contact Center Software Leader

https://niceincontact.com

Move your business forward with NICE inContact's cloud contact center software. Our customer service solutions reduce costs, increase revenue & help strengthen y...

Mobile Version

https://niceincontact.com

The Cloud Contact Center Software Leader

Move your business forward with NICE inContact's cloud contact center software. Our customer service solutions reduce costs, incre...

Encoding
Great, language/character encoding is specified: utf-8
URL Resolve

Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.

URL Parameters
Great, the domain URLs look clean.
Attribute Value
viewport width=device-width, initial-scale=1, maximum-scale=1
robots index,follow

SEMANTIC ANALYSIS

The owner has associated the following topics to the website.

The results of our semantic analysis are shown below using the website's language.

They are the main concepts covered by niceincontact.com.

Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.

Topics
Customer service Confidence: 73% Arrow up

Customer service is the provision of service to customers before, during and after a purchase.

The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".

Call centre Confidence: 71% Arrow up

A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone.

An inbound call centre is operated by a company to administer incoming product support or information enquiries from consumers.

Outbound call centres are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research.

A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail.

Software Confidence: 70% Arrow up

Computer software, or simply software, is that part of a computer system that consists of data or computer instructions, in contrast to the physical hardware from which the system is built.

In computer science and software engineering, computer software is all information processed by computer systems, programs and data.

Computer software includes computer programs, libraries and related non-executable data, such as online documentation or digital media.

Computer hardware and software require each other and neither can be realistically used on its own.

Brand Confidence: 67% Arrow
Cloud computing Confidence: 66% Arrow

WEBSITE SPEED

niceincontact.com website speed is normal. Page speed is important for visitors and search engines.

Get insights to improve your page loading time.

Page Loading Time

1.3s

This domain loads at the median speed of 1.3 seconds.

Speed Percentile

66%

niceincontact.com is faster than approximately 66 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.

A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.

PAGESPEED INSIGHTS

Page on which speed is tested live:

Chrome User Experience Report Results

Lighthouse Results

TRAFFIC

This website is ranked #69.988 by Alexa.

This rank is traffic based. The lower the rank is, the better the domain is ranked.

Daily visitors by country

  • niceincontact.com daily visitors distribution - Total: 3 countries
  • Flag for South AfricaSouth Africa (42.9%)
  • Flag for United States of AmericaUnited States of America (33.6%)
  • Flag for IndiaIndia (11.4%)
  • Flaf icon for other countryOthers (12.1%)

Traffic country ranks

Country Rank
Flag for South AfricaSouth Africa #1.329
Flag for United States of AmericaUnited States of America #35.274
Flag for IndiaIndia #49.874

LAYOUT

Doctype HTML5 Arrow Responsive website, mobile-friendly. Arrow

Mobile Rendering

This website seems to be optimized for Mobile Visitors.

Phone
How niceincontact.com looks like on a mobile device such as an iPhone.

Tablet
How niceincontact.com looks like on a tablet such as an iPad.

Main colors used

These are the main HTML color codes used by this website. Arrow
  • 19% #90a0a0
  • 15% #a0a0a0
  • 15% #ffffff
  • 10% #20a0e0
  • 9% #8090a0
  • 7% #a0b0b0
  • 6% #f0f0f0
  • 4% #708090
  • 2% #407090
  • 2% #b0c0c0
  • 2% #c0d0d0
  • 1% #306090

Text/code ratio

niceincontact.com's text/code ratio is 5.77%. It's a bit low. Consider raising it by adding more text content of value for your visitors, or keeping your code clean.
Text / Code Ratio 5.77%

A good text to HTML ratio is anywhere from 25 to 70%.

This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.

Main HTML tags

Headings Arrow up

Great, we found headings on this page.

  • <H1> 15
  • <H2> 2
  • <H3> 0
  • <H4> 0
  • <H5> 0
  • <H6> 0
<H1>
Top level heading
Cxone is the cloud contact center leader (3)
Plan to transform your contact center (3)
Named a leader for 5th consecutive year (3)
Watch and discover cxone (3)
Super saver rate save $600 (3)
<H2>
2nd level heading
What our customers say
Ready to transform the way you achieve your customer experience goals?
Alt attributes Arrow up

We found 47 images on this website.
46 ALT attributes are missing on your image tags. The issue affects 34 actual different images that could be loaded more than once in your page.

Image Image URL Occurrences
Image with missing alt attribute found on niceincontact.com /-/media/niceincontact/layout/nice_incontact_logo.ashx?h=100&w=400&la=en&hash=E44A915084122C5443D064... 2
Image with missing alt attribute found on niceincontact.com /assets/img/facebook-icon.png 2
Image with missing alt attribute found on niceincontact.com /assets/img/twitter-icon.png 2
Image with missing alt attribute found on niceincontact.com /assets/img/linkedin-icon.png 2
Image with missing alt attribute found on niceincontact.com /assets/img/youtube-icon.png 2

Alternative text allows you to add a description to an image.

Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.

It looks like you're missing alternative text for 46 images on niceincontact.com. Check your website to make sure it's specified for each image on the page.

SOCIAL MEDIA PRESENCE

This is an overview of your homepage shares on social networks.

You're doing quiet good on social media!

Social shares are a key signal, among many others, that search engines use to evaluate the rankings of a website. Asking people to share your pages, adding visible social share buttons and make great quality content are 3 of the most powerful ways to grow your social presence.

  • Facebook iconFacebook
  • Total Engagement 315
  • Likes 7
  • Shares 306
  • Comments 2

DOMAIN REGISTRAR

Domain Registrar BLUE RAZOR DOMAINS, LLC
Registration Date 08/06/2017 7 years, 3 months ago
Last Modified 07/09/2018 6 years, 3 months, 28 days ago
Expiration Date 08/06/2027 2 years, 9 months, 4 days from now
Nameservers Arrow up
Host IP Address Country
ns-1376.awsdns-44.org 205.251.197.96 Flag for United StatesUnited States
ns-1905.awsdns-46.co.uk 205.251.199.113 Flag for United StatesUnited States
ns-51.awsdns-06.com 205.251.192.51 Flag for United StatesUnited States

SERVER DETAILS

Server map
  • Service Provider (ISP)
  • Microsoft Corporation
  • IP Address
  • 13.65.39.165
  • Country
  • Flag for United StatesUnited States
  • Region
  • Texas , San Antonio
  • Latitude and Longitude
  • 29.4167 : -98.5
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