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Get Help, known as Contact Support before the Windows 10 Creators Update, is a built-in interface for communicating with Microsoft customer service employees over the Internet.

The opening screen requests that the user specify a product and explain a problem with it.

It also offers the user links to online help articles for business and IT support, Microsoft Store sales and support, and a disability answer desk.

Component Object Model (COM) is a binary-interface standard for software components introduced by Microsoft in 1993.

It is used to enable inter-process communication object creation in a large range of programming languages.

COM is the basis for several other Microsoft technologies and frameworks, including OLE, OLE Automation, Browser Helper Object, ActiveX, , DCOM, the Windows shell, DirectX, UMDF and Windows Runtime.

The essence of COM is a language-neutral way of implementing objects that can be used in environments different from the one in which they were created, even across machine boundaries.

For well-authored components, COM allows reuse of objects with no knowledge of their internal implementation, as it forces component implementers to provide well-defined interfaces that are separated from the implementation.

The different allocation semantics of languages are accommodated by making objects responsible for their own creation and destruction through reference-counting.

Type conversion casting between different interfaces of an object is achieved through the method.

The preferred method of "inheritance" within COM is the creation of sub-objects to which method "calls" are delegated.