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Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications.

Microsoft Dynamics applications are delivered through a network of reselling partners who provide specialized services.

Very few installations are made without the aid of 3rd party resellers.

In its 2013 update, the first since 2009, Microsoft removed many capabilities of users to access features such as report-writing without the assistance of members of their approved reseller network.

Microsoft Dynamics is part of Microsoft Business Solutions.

Dynamics can be used with other Microsoft programs and services, such as SharePoint, Yammer, Office 365, Azure and Outlook.

The Microsoft Dynamics focus industries are retail, service, manufacturing, financial services, and the public sector.

Microsoft Dynamics offers services for small, medium, and large businesses.

Professional services are occupations in the tertiary sector of the economy requiring special training in the arts or sciences.

Some professional services require holding professional licenses such as architects, auditors, engineers, doctors and lawyers.

Other professional services involve providing specialist business support to businesses of all sizes and in all sectors; this can include tax advice, supporting a company with accounting, IT services or providing management advice.

A business (also known as an enterprise, a company or a firm) is an organizational entity involved in the provision of goods and services to consumers.

Businesses serve as a form of economic activity, and are prevalent in capitalist economies, where most of them are privately owned and provide goods and services allocated through a market to consumers and customers in exchange for other goods, services, money, or other forms of exchange that hold intrinsic economic value.

Businesses may also be social non-profit enterprises or state-owned public enterprises operated by governments with specific social and economic objectives.

A business owned by multiple private individuals may form as an incorporated company or jointly organise as a partnership.

Countries have different laws that may ascribe different rights to the various business entities.