Whois & Analysis for serenata-nethotel.com

Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers.

It tries to analyze data about customers' history with a company and to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

Customer retention refers to the ability of a company or product to retain its customers over some specified period.

High customer retention means customers of the product or business tend to return to, continue to buy or in some other way not defect to another product or business, or to non-use entirely.

Selling organizations generally attempt to reduce customer defections.

Customer retention starts with the first contact an organization has with a customer and continues throughout the entire lifetime of a relationship and successful retention efforts take this entire lifecycle into account.

A company’s ability to attract and retain new customers is related not only to its product or services, but also to the way it services its existing customers, the value the customers actually generate as a result of utilizing the solutions, and the reputation it creates within and across the marketplace.

Knowledge is a familiarity, awareness or understanding of someone or something, such as facts, information, descriptions, or skills, which is acquired through experience or education by perceiving, discovering, or learning.

Memory is the faculty of the mind by which information is encoded, stored, and retrieved (Atkinson & Shiffrin, 1968).

Memory is vital to experiences and related to limbic systems, it is the retention of information over time for the purpose of influencing future action.

If we could not remember past events, we could not learn or develop language, relationships, nor personal identity (Eysenck, 2012).

Virtue ("arete") is moral excellence.

A virtue is a trait or quality that is deemed to be morally good and thus is valued as a foundation of principle and good moral being.

Personal virtues are characteristics valued as promoting collective and individual greatness.

The opposite of virtue is vice.