Whois & Analysis for shopgate.com

Shopgate is a German/US company that develops mobile websites and native apps for online merchants.

Shopgate offers services for online retailers to create, maintain and optimize native apps and mobile websites for smartphones and tablets as well shopping apps for the Apple TV.

Clienteling is a technique used by retail sales associates to establish long-term relationships with key customers based on data about their preferences, behaviors and purchases.

Clienteling is intended to guide associates to provide more personal and informed customer service that may influence customer behavior related to shopping frequency, lift in average transaction value, and other retail key performance indicators.

From the customer's perspective, clienteling "could add a layer of personal touch" to the shopping experience.

E-commerce is a transaction of buying or selling online.

Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems.

Modern electronic commerce typically uses the World Wide Web for at least one part of the transaction's life cycle although it may also use other technologies such as e-mail.

Omnichannel is a cross-channel business model that companies use to increase customer experience.

The approach has verticals in healthcare, government, financial services, retail and telecommunications industries, including channels such as physical locations, FAQ webpages, social media, live web chats, mobile applications and telephone communication.

Companies that use omnichannel contend that a customer values the ability to be in constant contact with a company through multiple avenues at the same time.

In commerce, customer experience (CX) is the product of an interaction between an organization and a customer over the duration of their relationship.