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SEO Report for

December 23, 2019 12:01 PM
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7 criteria passed
4 criteria to solve


Make all versions of your website point to the same URL.
Consider adding a robots.txt file in your web server's root directory.
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• Category
Technology & Computing  >  Business  >  Email / Chat / Messaging  >  Business Software
• Online since
October 2, 2017 (explore Wayback Machine)
• Age
3 years, 9 months, 29 days
• Alexa Rank


Representation of an online Form

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SSL Certificate
This website is not SSL secured (HTTPS), the certificate issued by Amazon has expired on July 29, 2020.
Title Tag
Your Contact Centre Reimagined With SmartAgent
Length: 46 (recommended: 10 to 70)
Meta Description
SmartAgent is a UK based Amazon Connect partner, providing Amazon Connect consulting, streamlined agent applications, conversational commerce and chatbot design.
Length: 161 (recommended: 50 to 160)
Google preview
Desktop Version

Your Contact Centre Reimagined With SmartAgent

SmartAgent is a UK based Amazon Connect partner, providing Amazon Connect consulting, streamlined agent applications, conversational commerce and chatbot design.

Mobile Version

Favicon for

Your Contact Centre Reimagined With SmartAgent

SmartAgent is a UK based Amazon Connect partner, providing Amazon Connect consulting, streamlined agent applications, conversation...

Great, language/character encoding is specified: utf-8
URL Resolve

No 301 redirects are in place to redirect traffic to your preferred domain. Pages that load successfully both with and without www. are treated as duplicate content! Not all versions of your page point to the same URL.

No robots.txt file was found on this page.
URL Parameters
Great, the domain URLs look clean.
Attribute Value
viewport width=device-width, initial-scale=1.0
robots index, follow
revisit-after 1 month


The owner has associated the following topics to the website.

The results of our semantic analysis are shown below using the website's language.

They are the main concepts covered by

Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.

Chatbot Confidence: 86% Arrow up

A chatbot (also known as a talkbot, chatterbot, Bot, chatterbox, Artificial Conversational Entity) is a computer program which conducts a conversation via auditory or textual methods.

Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, thereby passing the Turing test.

Chatterbots are typically used in dialog systems for various practical purposes including customer service or information acquisition.

Some chatterbots use sophisticated natural language processing systems, but many simpler systems scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.

Call centre Confidence: 74% Arrow up

A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone.

An inbound call centre is operated by a company to administer incoming product support or information enquiries from consumers.

Outbound call centres are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research.

A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail. Confidence: 71% Arrow up (or), also called Amazon, is an American electronic commerce and cloud computing company that was founded on July 5, 1994, by Jeff Bezos and is based in Seattle, Washington.

It is the largest Internet-based retailer in the world by total sales and market capitalization. started as an online bookstore, later diversifying to sell DVDs, Blu-rays, CDs, video downloads/streaming, MP3 downloads/streaming, audiobook downloads/streaming, software, video games, electronics, apparel, furniture, food, toys, and jewelry.

The company also produces consumer electronics—notably, Kindle e-readers, Fire tablets, Fire TV, and Echo—and is the world's largest provider of cloud infrastructure services (IaaS and PaaS).

Amazon also sells certain low-end products like USB cables under its in-house brand AmazonBasics.

Application software Confidence: 66% Arrow

WEBSITE SPEED website speed is slow. Page speed is important for visitors and search engines.

Get insights to improve your page loading time.


This website is ranked #1.970.884 by Alexa.

This rank is traffic based. The lower the rank is, the better the domain is ranked.

Alexa data for


Doctype HTML5 Arrow Responsive website, mobile-friendly. Arrow

Mobile Rendering

This website seems to be optimized for Mobile Visitors.

How looks like on a mobile device such as an iPhone.

How looks like on a tablet such as an iPad.

Main colors used

These are the main HTML color codes used by this website. Arrow
  • 61% #203040
  • 16% #ffffff
  • 7% #f0f0f0
  • 5% #304050
  • 3% #405060
  • 1% #e0f0f0
  • 1% #b0b0c0
  • 1% #708090
  • 1% #506070
  • 1% #607080
  • 1% #e0e0f0
  • 0% #f0ffff

Text/code ratio's text/code ratio is 9.28%. It's a bit low. Consider raising it by adding more text content of value for your visitors, or keeping your code clean.
Text / Code Ratio 9.28%

A good text to HTML ratio is anywhere from 25 to 70%.

This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.

Main HTML tags

Headings Arrow up

Great, we found headings on this page.

  • <H1> 18
  • <H2> 11
  • <H3> 3
  • <H4> 12
  • <H5> 4
  • <H6> 7
Top level heading
ımprove brand sentiment & nps (3)
70 percent (3)
Your contact centre, reimagined (2)
Save your agents time and boost morale (2)
215 seconds (2)
2nd level heading
We’re specialists in delivering cloud contact centre solutions
Eliminate barriers and elevate your customer service
Reduce contact, improve efficiency and reduce operating costs
ıntegrate your existing systems to a streamlined view
Your journey to supercharged efficiency with smartagent
3rd level heading
Smartagent (3)
4th level heading
Our next-generation contact centre technology improves first contact resolution and reduces wait times. (3)
We give you and your agents the tools and technology to supercharge contact centre efficiency. (2)
Arm your service & sales teams with the right information to get the job done in a third of the time. (2)
Automate your most common reasons for contact, freeing agents to concentrate on what matters. (2)
Migrate & scale
5th level heading
Posted ın news (2)
6th level heading
ımprovement in first contact resolution (3)
Saved per call (2)
Contact reduction (2)
Alt attributes Arrow up

We found 66 images on this website.
Great, 0 ALT attributes are missing on your image tags.


This is an overview of your homepage shares on social networks.

It seems you have a very poor social media presence.

Follow these tips to build a better relationship with your audience : set smart goals, identify your audience, be human, seek relationships, create an editorial calendar, automate, focus on helping, optimize for engagement, get visual, stay active and create great content.

  • Facebook iconFacebook
  • Total Engagement 0
  • Likes 0
  • Shares 0
  • Comments 0
  • Pinterest iconPinterest 0
  • Linkedin iconLinkedin 0
  • Stumbleupon iconStumbleupon 0


Registration Date 10/02/2017 3 years, 9 months, 29 days ago
Last Modified 08/26/2019 1 year, 11 months, 7 days ago


Server map
  • Service Provider (ISP)
  •, Inc.
  • IP Address
  • Country
  • Flag for IrelandIreland
  • Region
  • Leinster , Dublin
  • Latitude and Longitude
  • 53.3498 : -6.26031