Whois & Analysis for smartertools.com

Web analytics is the measurement, collection, analysis and reporting of web data for purposes of understanding and optimizing web usage.

However, Web analytics is not just a process for measuring web traffic but can be used as a tool for business and market research, and to assess and improve the effectiveness of a website.

Web analytics applications can also help companies measure the results of traditional print or broadcast advertising campaigns.

It helps one to estimate how traffic to a website changes after the launch of a new advertising campaign.

Web analytics provides information about the number of visitors to a website and the number of page views.

It helps gauge traffic and popularity trends which is useful for market research.

A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services.

The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software.

Corporations usually provide help desk support to their customers through various channels such as toll-free numbers, websites, instant messaging, or email.

There are also in-house help desks designed to provide assistance to employees.

Online help is topic-oriented, procedural or reference information delivered through computer software.

It is a form of user assistance.

Most online help is designed to give assistance in the use of a software application or operating system, but can also be used to present information on a broad range of subjects.

When online help is linked to the state of the application (what the user is doing), it is called Context-sensitive help.

Within Internet message handling services (MHS), a message transfer agent or mail transfer agent (MTA) or mail relay is software that transfers electronic mail messages from one computer to another using a client–server application architecture.

An MTA implements both the client (sending) and server (receiving) portions of the Simple Mail Transfer Protocol.

Online chat may refer to any kind of communication over the Internet that offers a real-time transmission of text messages from sender to receiver.

Chat messages are generally short in order to enable other participants to respond quickly.

Thereby, a feeling similar to a spoken conversation is created, which distinguishes chatting from other text-based online communication forms such as Internet forums and email.

Online chat may address point-to-point communications as well as multicast communications from one sender to many receivers and voice and video chat, or may be a feature of a web conferencing service.