Whois & Analysis for smooch.io

In computer programming, an Application Programming Interface (API) is a set of subroutine definitions, protocols, and tools for building application software.

In general terms, it is a set of clearly defined methods of communication between various software components.

A good API makes it easier to develop a computer program by providing all the building blocks, which are then put together by the programmer.

Instant messaging (IM) is a type of online chat that offers real-time text transmission over the Internet.

A LAN messenger operates in a similar way over a local area network.

Short messages are typically transmitted bi-directionally between two parties, when each user chooses to complete a thought and select "send".

Some IM applications can use push technology to provide real-time text, which transmits messages character by character, as they are composed.

More advanced instant messaging can add file transfer, clickable hyperlinks, Voice over IP, or video chat.

Omnichannel is a cross-channel business model that companies use to increase customer experience.

The approach has verticals in healthcare, government, financial services, retail and telecommunications industries, including channels such as physical locations, FAQ webpages, social media, live web chats, mobile applications and telephone communication.

Companies that use omnichannel contend that a customer values the ability to be in constant contact with a company through multiple avenues at the same time.

A software development kit (SDK or devkit) is typically a set of software development tools that allows the creation of applications for a certain software package, software framework, hardware platform, computer system, video game console, operating system, or similar development platform.

To enrich applications with advanced functionalities, advertisements, push notifications and more, most app developers implement specific software development kits.

Some SDKs are critical for developing an iOS/Android app.

For example, the development of an Android application requires an SDK with Java, for iOS apps an iOS SDK with Swift, and for MS Windows the .NET Framework SDK with.NET.

There are also SDKs that are installed in apps to provide analytics and data about activity.

Prominent examples include Google, InMobi and Facebook.

In commerce, customer experience (CX) is the product of an interaction between an organization and a customer over the duration of their relationship.