✅ 9 criteria passed
❌ 2 criteria to solve
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In-App Knowledge Base-Educate your customers through self-help support
https://supporthero.io
Show your knowledge base where your users need it the most, right within your app and reduce the number of incoming support tickets by 50%. Start today!
https://supporthero.io
In-App Knowledge Base-Educate your customers through self-help support
Show your knowledge base where your users need it the most, right within your app and reduce the number of incoming support ticket...
Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.
| Attribute | Value |
| ⓘ viewport | width=device-width, initial-scale=1 |
ⓘ The results of our semantic analysis are shown below using the website's language.
They are the main concepts covered by supporthero.io.
Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.
| Topics | |
Start Today Confidence: 68% 
|
|
Knowledge base Confidence: 67%
|
|
Technical support Confidence: 64% 
|
|
|
Self-help Confidence: 61%
|
❌ supporthero.io website speed is very slow. Page speed is important for visitors and search engines.
Get insights to improve your page loading time.
This domain loads at the median speed of 0.9 seconds.
supporthero.io is faster than approximately 82 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.
A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.
ⓘ This website is ranked #256.744 by Alexa.
This rank is traffic based. The lower the rank is, the better the domain is ranked.
| Country | Rank |
 United States of America |
#100.727 |
 India |
#133.199 |
 Indonesia |
#30.158 |
Mobile Rendering
This website seems to be optimized for Mobile Visitors.
Phone
Tablet
Great, we found headings on this page.
| Top level heading |
| Reduce calls, emails, and tickets |
| 2nd level heading |
| Request access |
| Support hero: a knowledge base for today's challenges |
| You wıll be ın good company |
| The ıdeal companıon to your current helpdesk, drıft ıncluded. |
| Learn what’s workıng and not workıng wıth your support content |
| 3rd level heading |
| Create knowledge base articles and tutorials |
| Deliver help 24/7, right within your app or website |
| Know what's working, and what's not |
| Leverage the statistics to improve your help center |
We found 23 images on this website.
23
ALT attributes are missing on your image tags. The issue affects 20 actual different images that could be loaded more than once in your page.
Alternative text allows you to add a description to an image.
Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.
It looks like you're missing alternative text for 23 images on supporthero.io. Check your website to make sure it's specified for each image on the page.
| Anchor | Type | URL |
 |
image | / |
| About | text | https://www.supporthero.io/about/ |
| Features | text | https://www.supporthero.io/features/ |
| Customers | text | https://www.supporthero.io/customers/ |
| Blog | text | https://www.supporthero.io/blog/ |
| Request a Demo | text | https://www.supporthero.io/request-a-demo/ |
| Request a Demo | text | https://www.supporthero.io/request-a-demo |
| Request a Demo | text | /request-a-demo |
| See our integrations | text | https://www.supporthero.io/integration/ |
 |
image | https://www.supporthero.io/integration/ |
| Check our features | text | https://www.supporthero.io/features/ |
| Request a Demo | text | https://www.supporthero.io/request-a-demo/ |
| Terms of use | text | /terms-of-service |
| Privacy policy | text | /privacy-policy |
| Integration | text | https://www.supporthero.io/integration/ |
| Intercom | text | https://www.supporthero.io/intercom-integration/ |
| Zendesk | text | https://www.supporthero.io/zendesk-apps/ |
| Freshdesk | text | https://www.supporthero.io/freshdesk-integration/ |
| Anchor | Type | URL |
| Sign-in | text | https://signin.supporthero.io |
| Sign up | text | https://signup.supporthero.io/ |
| Start a Free Trial | text | https://signup.supporthero.io |
 |
image | https://agorapulse.wistia.com/embed/iframe/h13hdcpl08?autoplay=true&controlsvisibleonload=true&a... |
| Sign Up | text | https://signup.supporthero.io |
| Sign-In | text | https://signin.supporthero.io |
| text | https://www.facebook.com/supporthero.io/ | |
| text | https://twitter.com/supportheroapp | |
| text | https://www.linkedin.com/company/15166083/ |
| ⓘ Domain Registrar | GANDI SAS |
| ⓘ Registration Date | 07/01/2013 11 years, 4 months, 7 days ago |
| ⓘ Last Modified | 05/01/2019 5 years, 6 months, 9 days ago |
| Domain |
Others (43.1%)
SOCIAL MEDIA PRESENCE
You're doing quiet good on social media!
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