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Whois & Analysis for supporthero.io

Dec 28, 2019 1:42 am UTC

DOMAIN OWNER WHOIS

The owner has chosen to keep his whois contact information private.
Desktop screen Desktop screenshot for supporthero.io
72

9 criteria passed
2 criteria to solve

PERFORMANCE OPPORTUNITIES

Follow Google PageSpeed Insights to make your page faster.
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Fill the missing alt attributes on your images.
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OVERVIEW

• Domain Owner
Private
• Category
Technology & Computing  >  PC Support  >  Business  >  Business Software
• Online since
• Age
10 years, 9 months
• Alexa Rank
#256.744, supporthero.io is in the world's top 1 million websites

FREE FORM BUILDER

Representation of an online Form

Use our free online form builder to create any type of form for supporthero.io.

Beauty and simplicity.

Use templates. No coding. Embed anywhere. Get emails. Collect data.


opens a new window

TECHNICAL SEO & SECURITY

SSL Certificate
This website is not SSL secured (HTTPS), the certificate issued by Let's Encrypt has expired on January 21, 2020.
Title Tag
In-App Knowledge Base-Educate your customers through self-help support
Length: 70 (recommended: 10 to 70)
Meta Description
Show your knowledge base where your users need it the most, right within your app and reduce the number of incoming support tickets by 50%. Start today!
Length: 152 (recommended: 50 to 160)
Google preview
Desktop Version

In-App Knowledge Base-Educate your customers through self-help support

https://supporthero.io

Show your knowledge base where your users need it the most, right within your app and reduce the number of incoming support tickets by 50%. Start today!

Mobile Version

https://supporthero.io

In-App Knowledge Base-Educate your customers through self-help support

Show your knowledge base where your users need it the most, right within your app and reduce the number of incoming support ticket...

Encoding
Great, language/character encoding is specified: utf-8
URL Resolve

Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.

URL Parameters
Great, the domain URLs look clean.
Attribute Value
viewport width=device-width, initial-scale=1

SEMANTIC ANALYSIS

The results of our semantic analysis are shown below using the website's language.

They are the main concepts covered by supporthero.io.

Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.

Topics
Start Today Confidence: 68% Arrow up

Start Today is an album by Gorilla Biscuits.

It is considered an influential recording in hardcore punk and melodic hardcore.

It is the biggest selling record released by Revelation Records with copies in excess of 100,000 sold on CD alone.

Knowledge base Confidence: 67% Arrow up

A knowledge base (KB) is a technology used to store complex structured and unstructured information used by a computer system.

The initial use of the term was in connection with expert systems which were the first knowledge-based systems.

Technical support Confidence: 64% Arrow
Self-help Confidence: 61% Arrow

WEBSITE SPEED

supporthero.io website speed is very slow. Page speed is important for visitors and search engines.

Get insights to improve your page loading time.

Page Loading Time

0.9s

This domain loads at the median speed of 0.9 seconds.

Speed Percentile

82%

supporthero.io is faster than approximately 82 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.

A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.

PAGESPEED INSIGHTS

Page on which speed is tested live:

Chrome User Experience Report Results

Lighthouse Results

TRAFFIC

This website is ranked #256.744 by Alexa.

This rank is traffic based. The lower the rank is, the better the domain is ranked.

Daily visitors by country

  • supporthero.io daily visitors distribution - Total: 3 countries
  • Flag for United States of AmericaUnited States of America (39.3%)
  • Flag for IndiaIndia (11.6%)
  • Flag for IndonesiaIndonesia (6.0%)
  • Flaf icon for other countryOthers (43.1%)

Traffic country ranks

Country Rank
Flag for United States of AmericaUnited States of America #100.727
Flag for IndiaIndia #133.199
Flag for IndonesiaIndonesia #30.158

LAYOUT

Doctype HTML5 Arrow Responsive website, mobile-friendly. Arrow

Mobile Rendering

This website seems to be optimized for Mobile Visitors.

Phone
How supporthero.io looks like on a mobile device such as an iPhone.

Tablet
How supporthero.io looks like on a tablet such as an iPad.

Main colors used

These are the main HTML color codes used by this website. Arrow
  • 38% #ffffff
  • 38% #f0f0f0
  • 3% #f0fff0
  • 3% #fff0ff
  • 3% #fff0f0
  • 2% #e0d0c0
  • 2% #f0ffff
  • 2% #fffff0
  • 2% #f0f0ff
  • 1% #304060
  • 1% #101020
  • 1% #102030

Main HTML tags

Headings Arrow up

Great, we found headings on this page.

  • <H1> 1
  • <H2> 5
  • <H3> 4
  • <H4> 0
  • <H5> 0
  • <H6> 0
<H1>
Top level heading
Reduce calls, emails, and tickets
<H2>
2nd level heading
Request access
Support hero: a knowledge base for today's challenges
You wıll be ın good company
The ıdeal companıon to your current helpdesk, drıft ıncluded.
Learn what’s workıng and not workıng wıth your support content
<H3>
3rd level heading
Create knowledge base articles and tutorials
Deliver help 24/7, right within your app or website
Know what's working, and what's not
Leverage the statistics to improve your help center
Alt attributes Arrow up

We found 23 images on this website.
23 ALT attributes are missing on your image tags. The issue affects 20 actual different images that could be loaded more than once in your page.

Image Image URL Occurrences
Image with missing alt attribute found on supporthero.io https://www.supporthero.io/wp-content/themes/supporthero/assets/images/logo.svg 1
Image with missing alt attribute found on supporthero.io https://www.supporthero.io/wp-content/uploads/2019/11/shutterstock_1256009944.jpg 1
Image with missing alt attribute found on supporthero.io https://www.supporthero.io/wp-content/uploads/2019/11/shutterstock_717236734.jpg 1
Image with missing alt attribute found on supporthero.io https://www.supporthero.io/wp-content/uploads/2019/11/shutterstock_459236002.jpg 1
Image with missing alt attribute found on supporthero.io https://www.supporthero.io/wp-content/uploads/2015/01/video_cover_LARGE2.png 1

Alternative text allows you to add a description to an image.

Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.

It looks like you're missing alternative text for 23 images on supporthero.io. Check your website to make sure it's specified for each image on the page.

SOCIAL MEDIA PRESENCE

This is an overview of your homepage shares on social networks.

You're doing quiet good on social media!

Social shares are a key signal, among many others, that search engines use to evaluate the rankings of a website. Asking people to share your pages, adding visible social share buttons and make great quality content are 3 of the most powerful ways to grow your social presence.

  • Facebook iconFacebook
  • Total Engagement 364
  • Likes 1
  • Shares 359
  • Comments 4

DOMAIN REGISTRAR

Domain Registrar GANDI SAS
Registration Date 07/01/2013 10 years, 9 months ago
Last Modified 05/01/2019 4 years, 11 months, 1 day ago

SERVER DETAILS

Server map
  • Service Provider (ISP)
  • Google LLC
  • IP Address
  • 104.198.8.138
  • Country
  • Flag for United StatesUnited States
  • Region
  • Virginia , Ashburn
  • Latitude and Longitude
  • 39.0438 : -77.4874
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