Managed services is the practice of outsourcing on a proactive basis certain processes and functions intended to improve operations and cut expenses.

It is an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done.

Mesa is a city in Maricopa County, in the U.S. state of Arizona.

It is a suburb located about east of Phoenix.

Mesa is the central city of the East Valley section of the Phoenix Metropolitan Area.

It is bordered by Tempe on the west, the Salt River Pima-Maricopa Indian Community on the north, Chandler and Gilbert on the south along with Queen Creek, and Apache Junction on the east.

In management, information technology consulting (also called IT consulting, computer consultancy, business and technology services, computing consultancy, technology consulting, and IT advisory) as a field of activity focuses on advising organizations on how best to use information technology (IT) in achieving their business objectives.

Technical support (often shortened to tech support) refers to a plethora of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products or other informatic, electronic or mechanical goods.

In general, technical support services address specific problems with a product or service rather than the provision of training, customization, or other support services.

Cloud computing is an information technology (IT) paradigm that enables ubiquitous access to shared pools of configurable system resources and higher-level services that can be rapidly provisioned with minimal management effort, often over the Internet.

Cloud computing relies on sharing of resources to achieve coherence and economies of scale, similar to a public utility.