Whois & Analysis for wixanswers.com

In computing, a system call is the programmatic way in which a computer program requests a service from the kernel of the operating system it is executed on.

This may include hardware-related services (for example, accessing a hard disk drive), creation and execution of new processes, and communication with integral kernel services such as process scheduling.

System calls provide an essential interface between a process and the operating system.

A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone.

An inbound call centre is operated by a company to administer incoming product support or information enquiries from consumers.

Outbound call centres are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research.

A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail.

A knowledge base (KB) is a technology used to store complex structured and unstructured information used by a computer system.

The initial use of the term was in connection with expert systems which were the first knowledge-based systems.

Customer support is a range of customer services to assist customers in making cost effective and correct use of a product.

It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.

Customer service is the provision of service to customers before, during and after a purchase.

The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".