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Whois & Analysis for helprace.com

Dec 26, 2019 7:24 pm UTC

DOMAIN OWNER WHOIS

The owner has chosen to keep his whois contact information private.
Desktop screen Desktop screenshot for helprace.com
90

10 criteria passed
1 criteria to solve

PERFORMANCE OPPORTUNITIES

Make your meta description eloquent and appealing, neither too short nor too long.
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OVERVIEW

• Domain Owner
Private
• Category
Business  >  Business Software
• Online since
January 27, 2011 Explore Wayback Machine
• Age
13 years, 9 months, 13 days
• Alexa Rank
#135.497, helprace.com is in the world's top 1 million websites

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TECHNICAL SEO & SECURITY

SSL Certificate
This website is not SSL secured (HTTPS), the certificate issued by COMODO CA Limited has expired on June 14, 2020.
Title Tag
Customer Service | Help Desk Software for Customer Support | Helprace
Length: 69 (recommended: 10 to 70)
Meta Description
Helprace is a cloud-based customer service software suite with a ticketing system and self-service help desk. Collect ideas, feedback, build a knowledge base or community. More than 10,000 businesses use our helpdesk to support their customers. Sign up for a free 30-day trial today!
Length: 283 (recommended: 50 to 160)
Google preview
Desktop Version

Customer Service | Help Desk Software for Customer Support | Helprace

https://helprace.com

Helprace is a cloud-based customer service software suite with a ticketing system and self-service help desk. Collect ideas, feedback, build a knowledge base or comm...

Mobile Version

https://helprace.com

Customer Service | Help Desk Software for Customer Support | Helprace

Helprace is a cloud-based customer service software suite with a ticketing system and self-service help desk. Collect ideas, feedb...

Encoding
Great, language/character encoding is specified: utf-8
Hreflang Tags
Alternate URL Hreflang
https://helprace.com/ru/ ru
https://helprace.com/ en
URL Resolve

Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.

URL Parameters
Great, the domain URLs look clean.
Attribute Value
viewport width=device-width, initial-scale=1.0, user-scalable=yes

SEMANTIC ANALYSIS

The results of our semantic analysis are shown below using the website's language.

They are the main concepts covered by helprace.com.

Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.

Topics
Help desk software Confidence: 85% Arrow up

Help desk software refers to a computer program that enables customer-care operators keep track of user requests and deal with other customer-care-related issues.

It is what makes customer-care service efficient and enterprising.

Help desk Confidence: 80% Arrow up

A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services.

The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software.

Corporations usually provide help desk support to their customers through various channels such as toll-free numbers, websites, instant messaging, or email.

There are also in-house help desks designed to provide assistance to employees.

Customer support Confidence: 79% Arrow up

Customer support is a range of customer services to assist customers in making cost effective and correct use of a product.

It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.

Customer service Confidence: 77% Arrow up

Customer service is the provision of service to customers before, during and after a purchase.

The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest".

Cloud computing Confidence: 76% Arrow up

Cloud computing is a type of Internet-based computing that provides shared computer processing resources and data to computers and other devices on demand.

It is a model for enabling ubiquitous, on-demand access to a shared pool of configurable computing resources (e.g., computer networks, servers, storage, applications and services), which can be rapidly provisioned and released with minimal management effort.

Cloud computing and storage solutions provide users and enterprises with various capabilities to store and process their data in either privately owned, or third-party data centers that may be located far from the user–ranging in distance from across a city to across the world.

Cloud computing relies on sharing of resources to achieve coherence and economy of scale, similar to a utility (like the electricity grid) over an electricity network.

WEBSITE SPEED

helprace.com website speed is fast. Page speed is important for visitors and search engines.

Get insights to improve your page loading time.

Page Loading Time

3.8s

This domain loads at the median speed of 3.8 seconds.

Speed Percentile

14%

helprace.com is faster than approximately 14 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.

A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.

PAGESPEED INSIGHTS

Page on which speed is tested live:

Chrome User Experience Report Results

Lighthouse Results

TRAFFIC

This website is ranked #135.497 by Alexa.

This rank is traffic based. The lower the rank is, the better the domain is ranked.

Daily visitors by country

  • helprace.com daily visitors distribution - Total: 3 countries
  • Flag for IndiaIndia (32.3%)
  • Flag for United States of AmericaUnited States of America (22.5%)
  • Flag for Iran (Islamic Republic of)Iran (Islamic Republic of) (3.5%)
  • Flaf icon for other countryOthers (41.7%)

Traffic country ranks

Country Rank
Flag for IndiaIndia #30.485
Flag for United States of AmericaUnited States of America #133.385
Flag for Iran (Islamic Republic of)Iran (Islamic Republic of) #81.614

LAYOUT

Doctype HTML5 Arrow Responsive website, mobile-friendly. Arrow

Mobile Rendering

This website seems to be optimized for Mobile Visitors.

Phone
How helprace.com looks like on a mobile device such as an iPhone.

Tablet
How helprace.com looks like on a tablet such as an iPad.

Main colors used

These are the main HTML color codes used by this website. Arrow
  • 38% #ffffff
  • 27% #1090b0
  • 21% #f0f0f0
  • 3% #f0ffff
  • 2% #40b0c0
  • 1% #40a0b0
  • 1% #80c0d0
  • 1% #f0f0ff
  • 1% #fffff0
  • 1% #207080
  • 1% #c0e0f0
  • 0% #fff0f0

Text/code ratio

helprace.com's text/code ratio is 26.20%. You're good to go!
Text / Code Ratio 26.20%

A good text to HTML ratio is anywhere from 25 to 70%.

This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.

Main HTML tags

Headings Arrow up

Great, we found headings on this page.

  • <H1> 1
  • <H2> 12
  • <H3> 2
  • <H4> 0
  • <H5> 0
  • <H6> 0
<H1>
Top level heading
Customer service software and customer service management - helprace
<H2>
2nd level heading
Ticketing & email management
Customer community & feedback
Docs & knowledge base
Self-service portal
Help desk
<H3>
3rd level heading
A help desk software based ticketing system
A customer service management software that scales with you
Alt attributes Arrow up

We found 11 images on this website.
Great, 0 ALT attributes are missing on your image tags.

SOCIAL MEDIA PRESENCE

This is an overview of your homepage shares on social networks.

You're doing quiet good on social media!

Social shares are a key signal, among many others, that search engines use to evaluate the rankings of a website. Asking people to share your pages, adding visible social share buttons and make great quality content are 3 of the most powerful ways to grow your social presence.

  • Facebook iconFacebook
  • Total Engagement 663
  • Likes 0
  • Shares 663
  • Comments 0

DOMAIN REGISTRAR

Domain Registrar GODADDY.COM, LLC
Registration Date 01/27/2011 13 years, 9 months, 13 days ago
Last Modified 01/28/2018 6 years, 9 months, 11 days ago
Expiration Date 01/27/2023 Expired
Nameservers Arrow up
Host IP Address Country
ns-1494.awsdns-58.org 205.251.197.214 Flag for United StatesUnited States
ns-924.awsdns-51.net 205.251.195.156 Flag for United StatesUnited States
ns-244.awsdns-30.com 205.251.192.244 Flag for United StatesUnited States

SERVER DETAILS

Server map
  • Service Provider (ISP)
  • Amazon Technologies Inc.
  • IP Address
  • 13.249.11.119
  • Country
  • Flag for FranceFrance
  • Region
  • Île-de-France , Paris
  • Latitude and Longitude
  • 48.8566 : 2.35222
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