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Whois & Analysis for nicereply.com

Dec 21, 2019 8:28 pm UTC

DOMAIN OWNER WHOIS

The owner has chosen to keep his whois contact information private.
• Contact Name
Not Disclosed Not Disclosed
• Organization
Nice Reply s.r.o.
• Address
Not Disclosed
• City
Not Disclosed
• Zip Code
Not Disclosed
• Country Code
SK
• Domain Registrar
Desktop screen Desktop screenshot for nicereply.com
90

10 criteria passed
1 criteria to solve

PERFORMANCE OPPORTUNITIES

Fill the missing alt attributes on your images.
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OVERVIEW

• Domain Owner
Private
• Category
Business  >  Marketing  >  Business Software
• Online since
April 22, 2010 Explore Wayback Machine
• Age
14 years, 6 months, 17 days
• Alexa Rank
#103.043, nicereply.com is in the world's top 1 million websites

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TECHNICAL SEO & SECURITY

SSL Certificate
This website is not SSL secured (HTTPS), the certificate issued by Sectigo Limited has expired on December 12, 2021.
Title Tag
Nicereply | CSAT, Net Promoter Score & CES Surveys
Length: 54 (recommended: 10 to 70)
Meta Description
Collect customer feedback and improve the quality of your services. Measure Customer Satisfaction, Net Promoter Score and Customer Effort Score.
Length: 144 (recommended: 50 to 160)
Google preview
Desktop Version

Nicereply | CSAT, Net Promoter Score & CES Surveys

https://nicereply.com

Collect customer feedback and improve the quality of your services. Measure Customer Satisfaction, Net Promoter Score and Customer Effort Score.

Mobile Version

https://nicereply.com

Nicereply | CSAT, Net Promoter Score & CES Surveys

Collect customer feedback and improve the quality of your services. Measure Customer Satisfaction, Net Promoter Score and Customer...

Encoding
Great, language/character encoding is specified: utf-8
URL Resolve

Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.

URL Parameters
Great, the domain URLs look clean.
Attribute Value
viewport width=device-width, initial-scale=1
author Nicereply

SEMANTIC ANALYSIS

The results of our semantic analysis are shown below using the website's language.

They are the main concepts covered by nicereply.com.

Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.

Topics
Net Promoter Confidence: 86% Arrow up

Net Promoter or Net Promoter Score (NPS) is a management tool that can be used to gauge the loyalty of a firm's customer relationships.

It serves as an alternative to traditional customer satisfaction research and claims to be correlated with revenue growth.

NPS has been widely adopted with more than two thirds of Fortune 1000 companies using the metric.

Customer satisfaction Confidence: 75% Arrow up

Customer satisfaction (often abbreviated as CSAT, more correctly CSat) is a term frequently used in marketing.

It is a measure of how products and services supplied by a company meet or surpass customer expectation.

Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals.".

College Scholastic Ability Test (South Korea) Confidence: 72% Arrow up

College Scholastic Ability Test or CSAT (also abbreviated as Suneung (수능)) is a type of standardized test accepted by South Korean universities.

It was made official in 1994.

CSAT is managed by the Korea Institute of Curriculum and Evaluation(KICE).

Service (economics) Confidence: 71% Arrow up

In economics, a service is a transaction in which no physical goods is transferred from the seller to the buyer.

The benefits of such a service are held to be demonstrated by the buyer's willingness to make the exchange.

Public services are those that society (nation state, fiscal union, region) as a whole pays for.

Using resources, skill, ingenuity, and experience, service providers benefit service consumers.

Quality (business) Confidence: 69% Arrow up

In business, engineering and manufacturing, quality has a pragmatic interpretation as the non-inferiority or superiority of something; it's also defined as fitness for purpose.

Quality is a perceptual, conditional, and somewhat subjective attribute and may be understood differently by different people.

Consumers may focus on the specification quality of a product/service, or how it compares to competitors in the marketplace.

Producers might measure the conformance quality, or degree to which the product/service was produced correctly.

WEBSITE SPEED

nicereply.com website speed is fast. Page speed is important for visitors and search engines.

Get insights to improve your page loading time.

Page Loading Time

1.6s

This domain loads at the median speed of 1.6 seconds.

Speed Percentile

55%

nicereply.com is faster than approximately 55 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.

A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.

PAGESPEED INSIGHTS

Page on which speed is tested live:

Chrome User Experience Report Results

Lighthouse Results

TRAFFIC

This website is ranked #103.043 by Alexa.

This rank is traffic based. The lower the rank is, the better the domain is ranked.

Daily visitors by country

  • nicereply.com daily visitors distribution - Total: 5 countries
  • Flag for IndiaIndia (21.5%)
  • Flag for United States of AmericaUnited States of America (38.5%)
  • Flag for South AfricaSouth Africa (8.4%)
  • Flag for CanadaCanada (7.1%)
  • Flaf icon for other countryOthers (24.5%)

Traffic country ranks

Country Rank
Flag for IndiaIndia #41.818
Flag for PakistanPakistan #64.967
Flag for United States of AmericaUnited States of America #46.207
Flag for South AfricaSouth Africa #8.060
Flag for CanadaCanada #35.625

LAYOUT

Doctype HTML5 Arrow Responsive website, mobile-friendly. Arrow

Mobile Rendering

This website seems to be optimized for Mobile Visitors.

Phone
How nicereply.com looks like on a mobile device such as an iPhone.

Tablet
How nicereply.com looks like on a tablet such as an iPad.

Main colors used

These are the main HTML color codes used by this website. Arrow
  • 28% #ffffff
  • 18% #20a0d0
  • 17% #1090e0
  • 14% #f0f0f0
  • 4% #f0ffff
  • 3% #f0f0ff
  • 3% #40b0e0
  • 2% #80c0e0
  • 2% #0080e0
  • 2% #90d0e0
  • 1% #a0e0f0
  • 1% #fffff0

Text/code ratio

nicereply.com's text/code ratio is 8.84%. It's a bit low. Consider raising it by adding more text content of value for your visitors, or keeping your code clean.
Text / Code Ratio 8.84%

A good text to HTML ratio is anywhere from 25 to 70%.

This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.

Main HTML tags

Headings Arrow up

Great, we found headings on this page.

  • <H1> 10
  • <H2> 8
  • <H3> 0
  • <H4> 0
  • <H5> 0
  • <H6> 0
<H1>
Top level heading
Satisfied customers are worth 46% more. how satisfied are yours?
Product
ıntegrations
Resources
Try nicereply
<H2>
2nd level heading
Trusted by leaders in customer happiness
Get real-time customer feedback
Understand your customers
Take action to improve
Reward your agents
Alt attributes Arrow up

We found 82 images on this website.
4 ALT attributes are missing on your image tags.

Alternative text allows you to add a description to an image.

Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.

It looks like you're missing alternative text for 4 images on nicereply.com. Check your website to make sure it's specified for each image on the page.

SOCIAL MEDIA PRESENCE

This is an overview of your homepage shares on social networks.

You're doing quiet good on social media!

Social shares are a key signal, among many others, that search engines use to evaluate the rankings of a website. Asking people to share your pages, adding visible social share buttons and make great quality content are 3 of the most powerful ways to grow your social presence.

  • Facebook iconFacebook
  • Total Engagement 523
  • Likes 88
  • Shares 429
  • Comments 6

DOMAIN REGISTRAR

Domain Registrar GRANSY, S.R.O.
Registration Date 04/22/2010 14 years, 6 months, 17 days ago
Last Modified 04/08/2019 5 years, 7 months, 1 day ago
Expiration Date 04/22/2020 Expired
Nameservers Arrow up
Host IP Address Country
ns1.websupport.sk 195.210.28.30 Flag for SlovakiaSlovakia
ns2.websupport.sk 195.210.29.64 Flag for SlovakiaSlovakia
ns3.websupport.sk 62.176.179.10 Flag for SlovakiaSlovakia

SERVER DETAILS

Server map
  • Service Provider (ISP)
  • DigitalOcean, LLC
  • IP Address
  • 104.131.17.183
  • Country
  • Flag for United StatesUnited States
  • Region
  • New Jersey , Clifton
  • Latitude and Longitude
  • 40.8302 : -74.1299
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