happyfox.com Domain Owner Whois and Analysis

DOMAIN OWNER WHOIS

ⓘ The owner has chosen to keep his whois contact information private.

SEO SCORE

happyfox.com
Make your link ↑ do-follow

✅ 9 criteria passed
❌ 2 criteria to solve

PERFORMANCE OPPORTUNITIES

Fill the missing alt attributes on your images.

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OVERVIEW

• Domain Owner

Private

• Category

Business > Business Software

• Online since

March 10, 2004 Explore Wayback Machine

• Age

20 years, 7 months, 29 days

• Alexa Rank

#41.499, happyfox.com is in the world's top 50.000 websites!

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TECHNICAL SEO & SECURITY

❌ SSL Certificate

This website is not SSL secured (HTTPS), the certificate issued by DigiCert Inc has expired on October 26, 2021.

✅ Title Tag

Help Desk Software | Customer Support Software | Support Ticket System
Length: 70 (recommended: 10 to 70)

✅ Meta Description

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo
Length: 146 (recommended: 50 to 160)

ⓘ Google preview

Desktop Version

Help Desk Software | Customer Support Software | Support Ticket System

https://happyfox.com

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a One-on-One Demo

Mobile Version

https://happyfox.com

Help Desk Software | Customer Support Software | Support Ticket System

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Schedule a...

✅ Encoding

Great, language/character encoding is specified: utf-8

✅ URL Resolve

Great, a redirect is in place to redirect traffic from your non-preferred domain. All versions of your page point to the same URL.

URL	Resolved URL
http://happyfox.com	https://www.happyfox.com/
https://happyfox.com	https://www.happyfox.com/
http://www.happyfox.com	https://www.happyfox.com/
https://www.happyfox.com	https://www.happyfox.com/

✅ Robots.txt

https://www.happyfox.com/robots.txt

✅ URL Parameters

Great, the domain URLs look clean.

Attribute	Value
ⓘ viewport	width=device-width, initial-scale=1, shrink-to-fit=no
ⓘ robots	all

SEMANTIC ANALYSIS

ⓘ The results of our semantic analysis are shown below using the website's language.

They are the main concepts covered by happyfox.com.

Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.

Topics

Issue tracking system Confidence: 87%

An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization. Issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. A support ticket should include vital information for the account involved and the issue encountered. An issue tracking system often also contains a knowledge base containing information on each customer, resolutions to common problems, and other such data. An issue tracking system is similar to a "bugtracker", and often, a software company will sell both, and some bugtrackers are capable of being used as an issue tracking system, and vice versa. Consistent use of an issue or bug tracking system is considered one of the "hallmarks of a good software team".

Help desk software Confidence: 82%

Help desk software refers to a computer program that enables customer-care operators keep track of user requests and deal with other customer-care-related issues. It is what makes customer-care service efficient and enterprising.

Online help Confidence: 75%

Online help is topic-oriented, procedural or reference information delivered through computer software. It is a form of user assistance. Most online help is designed to give assistance in the use of a software application or operating system, but can also be used to present information on a broad range of subjects. When online help is linked to the state of the application (what the user is doing), it is called Context-sensitive help.

Web application Confidence: 72%

In computing, a web application or web app is a client–server software application in which the client (or user interface) runs in a web browser. Common web applications include webmail, online retail sales, online auctions, wikis, instant messaging services and many other functions.

Customer support Confidence: 71%

Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.

WEBSITE SPEED

✅ happyfox.com website speed is normal. Page speed is important for visitors and search engines.

Get insights to improve your page loading time.

Page Loading Time

1.3s

This domain loads at the median speed of 1.3 seconds.

Speed Percentile

67%

happyfox.com is faster than approximately 67 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.

A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.

PAGESPEED INSIGHTS

Page on which speed is tested live:

Chrome User Experience Report Results

Lighthouse Results

TRAFFIC

ⓘ This website is ranked #41.499 by Alexa.

This rank is traffic based. The lower the rank is, the better the domain is ranked.

Daily visitors by country

United States of America (56.4%)
India (15.1%)
Others (28.5%)

Traffic country ranks

Country	Rank
United States of America	#18.813
India	#24.407
Malaysia	#13.331

LAYOUT

ⓘ Doctype HTML5

ⓘ Responsive website, mobile-friendly.

Mobile Rendering

This website seems to be optimized for Mobile Visitors.

Phone
How happyfox.com looks like on a mobile device such as an iPhone.

Tablet
How happyfox.com looks like on a tablet such as an iPad.

Main colors used

ⓘ These are the main HTML color codes used by this website.

60% #202030
22% #f0f0f0
10% #ffffff
3% #303040
1% #404050
0% #f0f0ff
0% #fff0f0
0% #f0ffff
0% #fffff0
0% #d06040
0% #ffe0e0
0% #804030

Text/code ratio

ⓘ happyfox.com's text/code ratio is 15.83%. It's a bit low. Consider raising it by adding more text content of value for your visitors, or keeping your code clean.

Text / Code Ratio 15.83%

A good text to HTML ratio is anywhere from 25 to 70%.

This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.

Main HTML tags

✅ Headings

Great, we found headings on this page.

<H1> 1
<H2> 0
<H3> 9
<H4> 17
<H5> 17
<H6> 13

<H1>

Top level heading
Best help desk software for 4 years in a row.

<H3>

3^rd level heading
Features
Solutions
ıntegrations
Trusted by fortune 500 brands
Customer support. everyday.
ımprove your roı
Fast-changing global businesses
All your favorite business apps.
Happyfox a great friend

<H4>

4^th level heading
Omni channel
Automation
Productivity
Reporting
By department
By ındustry
By use case
Popular
All ıntegrations
Developer
All-in-one help desk ticketing system that provides faster and better support for your customers.
Provide exceptional
Align your goals.
Help desk software for today's
A happy roof that can accommodate
Thousands of great companies call
Have a few minutes?

<H5>

5^th level heading
With 95% of the support tickets being responded to within 2 hours. our customers are impressed! (2)
“we consider happyfox a one-stop shop for help desk software to support our global customer network” (2)
We love happyfox. ıt has changed our work lives. support requests no longer fall through the cracks and get lost in an email or some random spreadsheet.
Help desk features
Businesses
ındustries
Compare help desk
Use cases
Switch to happyfox from
Help desk
Developers
Free resources
Company
Contact us
More from happyfox

<H6>

6^th level heading
Get things done, fast (2)
Keep everything together (2)
Stay in control
Handle all inbound requests in one ticketing system
Ease your day with a smart help desk software
Analyse help desk metrics & create solid actions
Tailor your support ticket system in all forms
For customer support
For ıt operations
For hr & marketing
For all teams

❌ Alt attributes

We found 65 images on this website.
2 ALT attributes are missing on your image tags.

Image	Image URL	Occurrences
	https://www.facebook.com/tr?id=634742279994830&ev=PageView&noscript=1	1
	//googleads.g.doubleclick.net/pagead/viewthroughconversion/977270235/?guid=ON&script=0	1

Alternative text allows you to add a description to an image.

Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.

It looks like you're missing alternative text for 2 images on happyfox.com. Check your website to make sure it's specified for each image on the page.

LINKS

ⓘ There is a total of 140 links on the homepage of this website.

ⓘ Internal links : 133

For a better readability, only the first 50 internal links are shown below.

Anchor	Type	URL
	image	/
Help Desk	text	/
Live Chat	text	/live-chat/
Chatbot	text	/chatbot/
Business Intelligence	text	/business-intelligence/
Workflows	text	/workflows/
In-App Chat	text	/in-app-chat/
Log In	text	/login/
	image	/ticket-support-system/
	image	/help-desk-price/
Email Management	text	/email-ticketing/
Knowledge Base	text	/knowledge-base/
Social media support	text	/social-media-customer-service/
Self-Service	text	/self-service-portal/
Live Chat*	text	/live-chat-software/
Auto Assignment	text	/automatic-ticket-assignment/
Smart Rules	text	/smart-rules/
Notifications	text	/ticket-support-system/%23respond
SLA Management	text	/help-desk-sla-management/
Agent Scripting	text	/agent-scripting/
Canned Actions	text	/canned-actions/
Ticket templates	text	/ticket-templates/
Queues	text	/queues/
Task Management	text	/task-management/
Kanban View	text	/ticket-kanban-view/
Live Reports	text	/help-desk-reports/
Customer Service	text	/software/customer-service-software/
IT	text	/solution/help-desk-software-for-it-services
Human Resources	text	/solution/human-resource-help-desk-software
Marketing	text	/solution/help-desk-for-marketing-management/
Facilities	text	/software/facility-management-help-desk/
Ecommerce	text	/solution/retail-ecommerce-customer-support-software
Education	text	/solution/school-help-desk-application
Non-profit	text	/solution/help-desk-software-for-non-profit-ngo
IT Services	text	/solution/help-desk-software-for-it-services
SaaS	text	/cloud-help-desk/
Telecom	text	/solution/telecom-customer-support-software
Travel	text	/solution/help-desk-software-for-hospitality-travel
Real Estate	text	/solution/real-estate-customer-service-software
Customer Support	text	/software/customer-service-software/
Email Management	text	/software/email-support-help-desk/
Internal Help desk	text	/software/internal-help-desk-software/
Complaint Management	text	/software/customer-complaint-management-software/
	image	/help-desk-integration
HappyFox Chat	text	/help-desk-integration/happyfoxchat-live-chat-integration/
Salesforce	text	/help-desk-integration/salesforce-crm-help-desk-integration/
Slack	text	/help-desk-integration/slack/
	image	/help-desk-integration
API	text	http://www.happyfox.com/developers/api/1.1/
Pricing	text	/help-desk-price/

ⓘ External links : 7

Anchor	Type	URL
Videos	text	https://www.youtube.com/user/happyfoxapp/
Blog	text	https://blog.happyfox.com/
Get Support	text	https://support.happyfox.com/kb/section/1/
Mobile Customer Service	text	http://www.helpstack.io/
	image	https://www.facebook.com/pages/happyfox/164796593638235
	image	https://twitter.com/happyfoxapp
	image	http://www.youtube.com/user/happyfoxapp/

DOMAIN REGISTRAR

ⓘ Domain Registrar	GODADDY.COM, LLC
ⓘ Registration Date	03/10/2004 20 years, 7 months, 29 days ago
ⓘ Last Modified	04/25/2015 9 years, 6 months, 14 days ago
ⓘ Expiration Date	03/10/2024 Expired