Whois & Analysis for newvoicemedia.com

NewVoiceMedia is a cloud service company based in Basingstoke, England.

The company's ContactWorld platform uses customer contact technology as a cloud service by connecting customers through existing telephone infrastructures and using the internet to pass along previously collected client information to agents.

The company works in 128 countries and organisations including Qlik, Truphone, Parcelforce, RAC Limited and the Canadian Cancer Society.

A call centre or call center is a centralised office used for receiving or transmitting a large volume of requests by telephone.

An inbound call centre is operated by a company to administer incoming product support or information enquiries from consumers.

Outbound call centres are operated for telemarketing, solicitation of charitable or political donations, debt collection and market research.

A contact centre is a location for centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and e-mail.

Salesforce.com (styled in its logo as salesƒorce) is an American cloud computing company headquartered in San Francisco, California.

Though its revenue comes from a customer relationship management (CRM) product, Salesforce also capitalizes on commercial applications of social networking through acquisition.

As of early 2016, it is one of the most highly valued American cloud computing companies with a market capitalization above $55 billion, although the company has never turned a GAAP profit in any fiscal year since its inception in 1999.

A sale is the exchange of a commodity or money as the price of a good or a service.

Sales (plural only) is activity related to selling or the amount of goods or services sold in a given time period.

Cloud computing is a type of Internet-based computing that provides shared computer processing resources and data to computers and other devices on demand.

It is a model for enabling ubiquitous, on-demand access to a shared pool of configurable computing resources (e.g., computer networks, servers, storage, applications and services), which can be rapidly provisioned and released with minimal management effort.

Cloud computing and storage solutions provide users and enterprises with various capabilities to store and process their data in either privately owned, or third-party data centers that may be located far from the user–ranging in distance from across a city to across the world.

Cloud computing relies on sharing of resources to achieve coherence and economy of scale, similar to a utility (like the electricity grid) over an electricity network.