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Whois & Analysis for teamsupport.com

Jan 17, 2020 12:11 pm UTC

DOMAIN OWNER WHOIS

The owner has chosen to keep his whois contact information private.
Desktop screen Desktop screenshot for teamsupport.com
79

9 criteria passed
2 criteria to solve

PERFORMANCE OPPORTUNITIES

Make all versions of your website point to the same URL.
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Fill the missing alt attributes on your images.
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OVERVIEW

• Domain Owner
Private
• Category
Business  >  Business Software
• Online since
• Age
21 years, 6 months, 1 day
• Alexa Rank
#102.031, teamsupport.com is in the world's top 1 million websites

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TECHNICAL SEO & SECURITY

SSL Certificate
This website is not SSL secured (HTTPS), the certificate issued by DigiCert Inc has expired on January 27, 2021.
Title Tag
Customer Support Software for B2B, Help Desk Solution - TeamSupport
Length: 67 (recommended: 10 to 70)
Meta Description
Build stronger customer relationships with TeamSupport. Learn how our customer support software is built to improve B2B customer loyalty for your business.
Length: 155 (recommended: 50 to 160)
Google preview
Desktop Version

Customer Support Software for B2B, Help Desk Solution - TeamSupport

https://teamsupport.com

Build stronger customer relationships with TeamSupport. Learn how our customer support software is built to improve B2B customer loyalty for your business.

Mobile Version

https://teamsupport.com

Customer Support Software for B2B, Help Desk Solution - TeamSupport

Build stronger customer relationships with TeamSupport. Learn how our customer support software is built to improve B2B customer l...

Encoding
Great, language/character encoding is specified: utf-8
URL Resolve

No 301 redirects are in place to redirect traffic to your preferred domain. Pages that load successfully both with and without www. are treated as duplicate content! Not all versions of your page point to the same URL.

URL Parameters
Great, the domain URLs look clean.
Attribute Value
author TeamSupport LLC
viewport width=device-width, initial-scale=1
robots noodp,noydir

SEMANTIC ANALYSIS

The results of our semantic analysis are shown below using the website's language.

They are the main concepts covered by teamsupport.com.

Each concept has a confidence score. The higher it is, the more important the topic is relative to the page.

Topics
Business-to-business Confidence: 78% Arrow up

Business-to-business (B2B) refers to a situation where one business makes a commercial transaction with another.

This typically occurs when:

Help desk Confidence: 78% Arrow up

A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services.

The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software.

Corporations usually provide help desk support to their customers through various channels such as toll-free numbers, websites, instant messaging, or email.

There are also in-house help desks designed to provide assistance to employees.

Customer support Confidence: 75% Arrow up

Customer support is a range of customer services to assist customers in making cost effective and correct use of a product.

It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product.

Customer relationship management Confidence: 74% Arrow up

Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers.

It tries to analyze data about customers' history with a company and to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

Loyalty program Confidence: 74% Arrow up

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.

These programs exist covering most types of business, each one having varying features and rewards schemes.

WEBSITE SPEED

teamsupport.com website speed is fast. Page speed is important for visitors and search engines.

Get insights to improve your page loading time.

Page Loading Time

0.9s

This domain loads at the median speed of 0.9 seconds.

Speed Percentile

82%

teamsupport.com is faster than approximately 82 percent of the web. Your website page speed needs to be as fast as you can make it, without compromising the customer experience.

A good goal to achieve is a loading time of 2 seconds on desktop and mobile devices.

PAGESPEED INSIGHTS

Page on which speed is tested live:

Chrome User Experience Report Results

Lighthouse Results

TRAFFIC

This website is ranked #102.031 by Alexa.

This rank is traffic based. The lower the rank is, the better the domain is ranked.

Daily visitors by country

  • teamsupport.com daily visitors distribution - Total: 3 countries
  • Flag for United States of AmericaUnited States of America (58.0%)
  • Flag for IndiaIndia (14.0%)
  • Flag for CanadaCanada (12.7%)
  • Flaf icon for other countryOthers (15.3%)

Traffic country ranks

Country Rank
Flag for United States of AmericaUnited States of America #29.247
Flag for IndiaIndia #68.428
Flag for CanadaCanada #14.372

LAYOUT

Doctype HTML5 Arrow Responsive website, mobile-friendly. Arrow

Mobile Rendering

This website seems to be optimized for Mobile Visitors.

Phone
How teamsupport.com looks like on a mobile device such as an iPhone.

Tablet
How teamsupport.com looks like on a tablet such as an iPad.

Main colors used

These are the main HTML color codes used by this website. Arrow
  • 33% #ffffff
  • 15% #5070a0
  • 13% #406090
  • 12% #305080
  • 10% #6080b0
  • 8% #f0f0f0
  • 1% #b0c0d0
  • 1% #90a0c0
  • 1% #c0d0e0
  • 1% #8090b0
  • 1% #a0b0d0
  • 1% #e08040

Text/code ratio

teamsupport.com's text/code ratio is 3.28%. It's a bit low. Consider raising it by adding more text content of value for your visitors, or keeping your code clean.
Text / Code Ratio 3.28%

A good text to HTML ratio is anywhere from 25 to 70%.

This percentage refers to the visible text ratio, as opposed to HTML elements, image tags and other non-visible information.

Main HTML tags

Headings Arrow up

Great, we found headings on this page.

  • <H1> 1
  • <H2> 2
  • <H3> 2
  • <H4> 3
  • <H5> 4
  • <H6> 4
<H1>
Top level heading
Build stronger customer relationships
<H2>
2nd level heading
ındustry leaders rely on our exceptional b2b customer support software
Our customers
<H3>
3rd level heading
About teamsupport
Want to see teamsupport b2b help desk software for yourself?
<H4>
4th level heading
ımprove customer service
ıntegrate for success
Scales with you
<H5>
5th level heading
The major competitor we tried was not as well suited to support b2bcustomers. tracking and managing those relationships is key to supporting our customers: large chains of small commercial facilities.
Teamsupport wasmuch better suited to supporting b2b customers.
We don't have help desk software...but we need it
We've completely outgrown our help desksoftware
<H6>
6th level heading
Customer success manager
Enterprise software company
Check out our award winning blog filled with thought leadership!
Calculate your customer support roı!
Alt attributes Arrow up

We found 19 images on this website.
3 ALT attributes are missing on your image tags.

Alternative text allows you to add a description to an image.

Google rely on alternative text attributes to determine relevance to a search query. Alternative text also makes an image more likely to appear in a Google image search.

It looks like you're missing alternative text for 3 images on teamsupport.com. Check your website to make sure it's specified for each image on the page.

SOCIAL MEDIA PRESENCE

This is an overview of your homepage shares on social networks.

You're doing quiet good on social media!

Social shares are a key signal, among many others, that search engines use to evaluate the rankings of a website. Asking people to share your pages, adding visible social share buttons and make great quality content are 3 of the most powerful ways to grow your social presence.

  • Facebook iconFacebook
  • Total Engagement 201
  • Likes 3
  • Shares 194
  • Comments 4

DOMAIN REGISTRAR

Domain Registrar NETWORK SOLUTIONS, LLC
Registration Date 05/08/2003 21 years, 6 months, 1 day ago
Last Modified 08/28/2019 5 years, 2 months, 9 days ago
Expiration Date 05/08/2024 Expired

SERVER DETAILS

Server map
  • Service Provider (ISP)
  • Amazon.com, Inc.
  • IP Address
  • 54.174.62.46
  • Country
  • Flag for United StatesUnited States
  • Region
  • Virginia , Ashburn
  • Latitude and Longitude
  • 39.0438 : -77.4874
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