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Microsoft Dynamics NAV is an enterprise resource planning (ERP) software product from Microsoft.

The product is part of the Microsoft Dynamics family, and intended to assist with finance, manufacturing, customer relationship management, supply chains, analytics and electronic commerce for Small and Medium-sized Enterprise and local subsidiaries of large international Groups.

In management, information technology consulting (also called IT consulting, computer consultancy, business and technology services, computing consultancy, technology consulting, and IT advisory) as a field of activity focuses on advising organizations on how best to use information technology (IT) in achieving their business objectives.

In addition to providing advice, IT consultancies often estimate, manage, implement, deploy, and administer IT systems on behalf of their client organizations - a practice known as "outsourcing".

Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers.

It tries to analyze data about customers' history with a company and to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

IT management is the discipline whereby all of the information technology resources of a firm are managed in accordance with its needs and priorities.

These resources may include tangible investments like computer hardware, software, data, networks and data centre facilities, as well as the staff who are hired to maintain them.

By Your Side is the fifth studio album by American rock band The Black Crowes.

It was released in early 1999 on Columbia Records, following the band's move from American Recordings, after second guitarist Marc Ford and bassist Johnny Colt had left the band in 1997.

Audley Freed and Sven Pipien were hired as the new guitarist and bassist, respectively, although Rich Robinson played all the guitar parts on the album.

By Your Side was recorded in New York City during the second quarter of 1998 and produced by Kevin Shirley.

It comprised songs written in the studio, revised songs from pre-production and re-recorded songs from the abandoned 1997 album Band.